Integration of IT services: Towards a pattern-based approach for eliciting service integration requirements

Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006

Volumn 4, Issue , 2006, Pages 2537-2542

  Schermann, Michael ^a   Böhmann, Tilo ^a   Krcmar, Helmut ^a  

^a TECHNICAL UNIVERSITY OF MUNICH   (Germany)

Author keywords

Integration patterns; IT services; Service engineering

Indexed keywords

DELIVERING NETWORKS; DIFFERENT SERVICES; DYNAMIC NATURE; HELP DESK; INDUSTRY TRENDS; INTEGRATED SERVICE; INTEGRATING BUSINESS PROCESS; INTEGRATION PATTERNS; INTEGRATION PROBLEMS; INTEGRATION REQUIREMENTS; IT SERVICE PROVIDERS; IT SERVICES; SERVICE CONTRACT; SERVICE ENGINEERING; SERVICE INTEGRATION; SERVICE MANAGEMENT; TWO-DIMENSION;

INFORMATION SYSTEMS;

MANAGEMENT SCIENCE;

EID: 84870158709     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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