Quality-of-life values among stakeholders in tourism destinations: A tale of converging and diverging interests and conflicts

Handbook of Tourism and Quality-of-Life Research: Enhancing the Lives of Tourists and Residents of Host Communities

Volumn , Issue , 2012, Pages 463-473

  Weiermair, Klaus ^a   Peters, Mike ^b  

^a UNIVERSITY OF INNSBRUCK   (Austria)

^b MANAGEMENT CENTER INNSBRUCK   (Austria)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84870016041     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1007/978-94-007-2288-0     Document Type: Chapter

References (61)

1. Allen, L. R., Hafer, H. R., Long, P. T., & Perdue, R. R. (1993). Rural residents’ attitudes toward recreation and tourism development. Journal of Travel Research, 31 (3), 27-33.
2. Andereck, K. L., & Vogt, C. A. (2000). The relationship between residents’ attitudes toward tourism and tourism development options. Journal of Travel Research, 39 (1), 27-36.
3. Ap, J. (1990). Residents’ perceptions research on the social impacts of tourism. Annals of Tourism, 17 (4), 610-616.
4. Ateljevic, I., & Doorne, S. (2000). Staying with the fence: Lifestyle entrepreneurship in tourism. Journal of Sustainable Tourism, 8 (5), 378-392.
5. Bachleitner, R., & Zins, A. H. (1999). Cultural tourism in rural communities: The residents’ perspective. Journal of Business Research, 44 (3), 199-209.
6. Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17 (1), 99-120.
7. Barney, J. B. (2001). Is the resource-based theory a useful perspective for strategic management research? Academy of Management Review, 26 (1), 41-56.
8. Bateson, E. G. (1986). Perceived control and the service encounter. In J. A. Czepiel, M. R. Solomon, & C. F. Surprenant (Eds.), The service encounter (pp. 76-83). Lexington: Lexington Books.
9. Beritelli, P., Bieger, Th, & Laesser, Ch. (2007). Destination governance: Using corporate governance theories as a foundation for effective destination management. Journal of Travel Research, 46 (1), 96-107.
10. Bieger, T. (2008). Management von Destinationen. München: Oldenbourg.
11. Bloom, N., & Van Reenen, J. (2006). Management practices, work-life balance, and productivity: A review of some recent evidence. Oxford Review of Economic Policy, 22 (4), 1-26.
12. Borthwick-Duffy, S. (1992). Quality of life and quality of care in mental retardation. In L. Rowitz (Ed.), Mental retardation in the year 2000 (pp. 52-66). Berlin: Springer.
13. Byrd, E. T., Bosley, H. E., & Dronberger, M. G. (2009). Comparison of stakeholders perceptions of tourism impacts in rural eastern North Carolina. Tourism Management, 30 (5), 693-703.
14. Carland, J. W., Hoy, F., Boulton, W. R., & Carland, J. A. C. (1984). Who is an entrepreneur? Is a question worth asking. American Journal of Small Business, 84 (Spring), 33-39.
15. Carlsen, J., Morrison, A., & Weber, P. (2008). Lifestyle oriented small tourism firms. Tourism Recreation Research, 33 (3), 255-263.
16. Carmichael, B. A., Peppard, D. M., & Boudreau, F. A. (1996). Mega-resort on my doorstep: Local resident attitudes toward Foxwoods casino and casino gambling on nearby Indian reservation land. Journal of Travel Research, 34 (3), 9-16.
17. Caves, R. E. (1980). Industrial organization, corporate strategy and structure. Journal of Economic Literature, 18 (1), 64-92.
18. Das, T. K., & Teng, B. S. (2000). A resource-based theory of strategic alliances. Journal of Management, 26 (1), 31-61.
19. Felce, D., & Perry, J. (1995). Quality of life: Its definition and measurement. Research in Developmental Disabilities, 16 (1), 51-74.
20. Fitzsimmons, J., & Fitzsimmons, M. (2008). Service management. Boston: McGraw Hill.
21. Flamholtz, E. G. (1990). Growing pains. Oxford: Jossey-Bass Inc.
22. Frank, H., Mugler, J., & Wanzenböck, H. (1995). Entwicklungspfade geförderter Unternehmensgründungen -Beendigungsquoten und Wachstumsdynamik. Journal für Betriebswirtschaft, 1, 5-20.
23. Getz, D., & Carlson, J. (2000). Characteristics and goals of family and owner-operated businesses in rural tourism and hospitality sectors. Tourism Management, 21 (1), 547-560.
24. Grant, R. M. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, 33 (3), 114-135.
25. Greiner, L. E. (1972). Evolution and revolution as organisations grow. Harvard Business Review, 50 (4), 37-46.
26. Hartl, F. (1999). Die Finanzierung alpiner Destinationen. In M. Fuchs, M. Peters, B. Pikkemaat, & E. Reiger (Eds.), Tourismus in den Alpen (pp. 42-51). Innsbruck: Studia.
27. Hegarty, C., & Ruddy, J. (2004). The role of the family in entrepreneurial development in Irish rural tourism. In S. Weber & R. Tomljenovic (Eds.), Reinventing a tourism destination: Facing the challenge (pp. 147-166). Zagreb: Institute for Tourism.
28. Heskett, J. L., Sasser, W. E., & Hart, C. W. L. (1990). Service breakthroughs, changing the rules of the game. New York: Free Press.
29. Jafari, J. (1987). Tourism models: The sociocultural aspects. Tourism Management, 8 (2), 151-159.
30. Jurowski, C., Uysal, M., & Williams, R. D. (1997). A theoretical analysis of host community resident reactions to tourism. Journal of Travel Research, 36 (2), 3-11.
31. Keller, P. (2009). Tourism challenges and change management tasks. In C. Kronenberg, S. Müller, M. Peters, B. Pikkemaat, & K. Weiermair (Eds.), Change management in tourism (pp. 31-39). Berlin: Erich Schmidt Verlag.
32. Landesman, S. (1986). Quality of life and personal life satisfaction: Definition and measurement. Mental Retardation, 24, 141-143.
33. Lankford, S. V., & Howard, D. R. (1994). Developing a tourism impact attitude scale. Annals of Tourism, 21 (1), 121-139.
34. Lerner, M., & Haber, S. (2000). Performance factors of small tourism ventures: The interface of tourism, entrepreneurship and the environment. Journal of Business Venturing, 16, 77-100.
35. McCool, S. F., & Martin, S. R. (1994). Community attachment and attitudes toward tourism development. Journal of Travel Research, 32 (3), 29-34.
36. Milman, A., & Pizam, A. (1988). Social impacts of tourism on Central Florida. Annals of Tourism, 15 (2), 191-204.
37. Neal, J. D., Sirgy, M. J., & Uysal, M. (1999). The role of satisfaction with leisure travel/tourism services and experience in satisfaction with leisure life and overall life. Journal of Business Research, 44 (3), 153-163.
38. Perdue, R. R., Long, P. T., & Kang, Y. S. (1995). Resident support for gambling as a tourism development. Journal of Travel Research, 34 (2), 3-11.
39. Perdue, R. R., Long, P. T., & Yong, S. K. (1999). Boomtown tourism and resident quality of life: The marketing of gaming to host community residents. Journal of Business Research, 44 (3), 167-177.
40. Perdue, R. R., Tyrrell, T. J., & Uysal, M. (2010). Understanding the value of tourism: A conceptual divergence. In D. G. Pearce & R. W. Butler (Eds.), Tourism research: A 20-20 vision (pp. 123-132). Oxford:Goodfellow.
41. Peters, M., & Weiermair, K. (2001). The Schumpeterian entrepreneur and the entrepreneurial culture: Half a century later. In V. Orati & S. B. Dahiya (Eds.), Economic theory in the light of Schumpeter (pp. 301-314). Rotak: Spellbound.
42. Peters, M., Frehse, J., & Buhalis, D. (2009). The importance of lifestyle entrepreneurship: A conceptual study of the tourism industry. PASOS Journal of Tourism and Cultural Change, 7 (2), 393-405.
43. Porter, M. E. (1990). The competitive advantage of nations. Harvard Business Review, 68 (2), 73-93.
44. Richards, G. (1999). Vacations and the quality of life: Patterns and structures. Journal of Business Research, 44 (3), 189-198.
45. Ritchie, J. R. B., Crouch, G. I., & Hudson, S. (2001). Developing operational measures for the components of a destination competitiveness/sustainability model: Consumer vs. managerial perspectives. In J. A. Mazanec, G. I. Crouch, J. R. B. Ritchie, & A. G. Woodside (Eds.), Consumer psychology of tourism, hospitality and leisure (pp. 1-18). Wallingford: CABI Publishing.
46. Ross, G. F. (1995). Work stress and personality measures among hospitality industry employees. International Journal of Contemporary Hospitality Management, 7 (6), 9-13.
47. Schumpeter, J. A. (1934). The theory of economic development. New York: Oxford Univ. Press.
48. Schumpeter, J. A. (1949). Economic theory and entrepreneurial history. Essays. New Brunswick: Transaction Publishers.
49. Scott, M., & Bruce, R. (1987). Five stages of growth in small business. Long Range Planning, 20 (3), 45-52.
50. Shaw, G., & Williams, A. M. (1998). Entrepreneurship and tourism development. In D. Ioannides & K. G. Debbage (Eds.), The economic geography of the tourist industry (pp. 235-255). London: Routledge.
51. Shaw, G., & Williams, A. M. (2004). From lifestyle consumption to lifestyle production: Changing patterns of tourism entrepreneurship. In R. Thomas (Ed.), Small firms in tourism: International perspectives (pp. 99-113). Amsterdam/Boston: Elsevier.
52. Sirgy, M. J. (2009). Toward a quality-of-life theory of leisure travel satisfaction. Journal of Travel Research, 49 (2), 246-260.
53. Stiglitz, J. E. (2002). Die Schatten der Globalisierung. Berlin: Siedler.
54. Szivas, E. (2001). Entrance into tourism entrepreneurship: A UK case study. Tourism and Hospitality Research, 3 (2), 163-172.
55. Thomas, R. (Ed.). (2004). Small firms in tourism. Amsterdam/Boston: Elsevier.
56. Weiermair, K. (2000). Tourists’ Perceptions towards and satisfaction with service quality in the cross-cultural service encounter: Implications for hospitality and tourism management. Managing Service Quality, 10 (6), 397-409.
57. Weiermair, K. (2001). The growth of tourism enterprises. Tourism Review, 56 (3/4), 17-25.
58. Weiermair, K. (2008). On the changing structure, conduct and performance of the tourism industry. In C. Kronenberg, S. Müller, M. Peters, B. Pikkemaat, & K. Weiermair (Eds.), Change management in tourism (pp. 13-30). Berlin: Erich Schmidt Verlag.
59. Weiermair, K., Peters, M., & Schuckert, M. (2007). Destination development and the tourist life cycle: Implications for entrepreneurship in alpine tourism. Tourism Recreation Research, 32 (1), 83-93.
60. Williams, P. W., & Peters, M. (2008). Entrepreneurial performance and challenges for aboriginal small tourism businesses: A Canadian case. Tourism Recreation Research, 33 (3), 277-287.
61. Williams, P. W., Peters, M., & Stegemann, A. (2009). Transformations in mountain tourism community landscapes:Amenity driven change. In C. Kronenberg, S. Müller, M. Peters, B. Pikkemaat, & K. Weiermair (Eds.), Change management in tourism (pp. 185-201). Berlin: Erich Schmidt Verlag.