Factors which influence the length of an out-of-hours telephone consultation in primary care: A retrospective database study

BMC Health Services Research

Volumn 12, Issue 1, 2012, Pages

  Mohammed, Mohammed A ^a   Clements, Gill ^b   Edwards, Elaine ^b   Lester, Helen ^a  

^a UNIVERSITY OF BIRMINGHAM   (United Kingdom)

^b Shropshire Doctors Co operative Limited   (United Kingdom)

Author keywords

After hours; Duration; Efficiency; Emergency care; General practitioner; Nurse practitioner; Out of hours; Primary care; Telephone; Telephone consultation; Triage

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; DECISION TREE; EMERGENCY HEALTH SERVICE; FACTUAL DATABASE; FEMALE; HEALTH CARE DELIVERY; HUMAN; MALE; MIDDLE AGED; PRIMARY HEALTH CARE; RETROSPECTIVE STUDY; STATISTICS; TELEPHONE; TIME;

ADOLESCENT; ADULT; AFTER-HOURS CARE; AGED; DATABASES, FACTUAL; DECISION TREES; EMERGENCY MEDICAL SERVICES; FEMALE; HUMANS; MALE; MIDDLE AGED; PRIMARY HEALTH CARE; RETROSPECTIVE STUDIES; TELEPHONE; TIME FACTORS; TRIAGE; YOUNG ADULT;

MLCS; MLOWN;

EID: 84869888936     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-12-430     Document Type: Article

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