메뉴 건너뛰기




Volumn 60, Issue 5, 2012, Pages 1080-1097

Patient streaming as a mechanism for improving responsiveness in emergency departments

Author keywords

Emergency department; Healthcare operations management; Patient flow; Patient sequencing

Indexed keywords

COMMUNITY IS; EMERGENCY DEPARTMENTS; EMERGENCY MEDICINE; OPERATIONS MANAGEMENT; PATIENT FLOW; PATIENT SEQUENCING;

EID: 84869746203     PISSN: 0030364X     EISSN: 15265463     Source Type: Journal    
DOI: 10.1287/opre.1120.1096     Document Type: Article
Times cited : (139)

References (43)
  • 3
    • 84862411229 scopus 로고    scopus 로고
    • Dynamic server allocation for queueing networks with flexible servers
    • Andradóttir S, Ayhan H, Down DG (2003) Dynamic server allocation for queueing networks with flexible servers. Oper. Res. 51(6):952-968.
    • (2003) Oper. Res. , vol.51 , Issue.6 , pp. 952-968
    • Andradóttir, S.1    Ayhan, H.2    Down, D.G.3
  • 4
    • 70349850339 scopus 로고    scopus 로고
    • Priority assignment under imperfect information on customer type identities. Manufacturing Service Oper
    • Argon NT, Ziya S (2009) Priority assignment under imperfect information on customer type identities. Manufacturing Service Oper. Management 11(4):674-693.
    • (2009) Management , vol.11 , Issue.4 , pp. 674-693
    • Argon, N.T.1    Ziya, S.2
  • 6
    • 55749106201 scopus 로고    scopus 로고
    • A multi-class queueing network analysis methodology for improving hospital emergency department performance
    • Cochran JK, Roche KT (2009) A multi-class queueing network analysis methodology for improving hospital emergency department performance. Comput. Oper. Res. 36(1):1497-1512.
    • (2009) Comput. Oper. Res. , vol.36 , Issue.1 , pp. 1497-1512
    • Cochran, J.K.1    Roche, K.T.2
  • 7
    • 84869741517 scopus 로고    scopus 로고
    • Ptimal workflow decisions for investigators in systems with interruptions
    • Forthcoming
    • Dobson G, Tezcan T, Tilson V (2012) Optimal workflow decisions for investigators in systems with interruptions. Management Sci. Forthcoming.
    • (2012) Management Sci
    • Dobson, G.1    Tezcan, T.2    Tilson, V.3
  • 8
    • 0032027344 scopus 로고    scopus 로고
    • Control of a single-server tandem queueing system with setups
    • Duenyas I, Gupta D, Olsen T (1998) Control of a single-server tandem queueing system with setups. Oper. Res. 46(2):218-230.
    • (1998) Oper. Res. , vol.46 , Issue.2 , pp. 218-230
    • Duenyas, I.1    Gupta, D.2    Olsen, T.3
  • 9
    • 0028036961 scopus 로고
    • Emergency department patients who leave without seeing a physician: The Toronto hospital experience
    • Fernandes CM, Daya MR, Barry S, Palmer N (1994) Emergency department patients who leave without seeing a physician: The Toronto hospital experience. Ann. Emergency Medicine 24(6):1092-1096.
    • (1994) Ann. Emergency Medicine , vol.24 , Issue.6 , pp. 1092-1096
    • Fernandes, C.M.1    Daya, M.R.2    Barry, S.3    Palmer, N.4
  • 10
    • 0034759878 scopus 로고    scopus 로고
    • Safety net research in emergency medicine: Proceedings of the Academic Emergency Medicine Consensus Conference on "the unraveling safety net."
    • Gordon JA, Billings J, Asplin BR, Rhodes KV (2001) Safety net research in emergency medicine: Proceedings of the Academic Emergency Medicine Consensus Conference on "the unraveling safety net." Acad. Emergency Medicine 8(11):1024-1029.
    • (2001) Acad. Emergency Medicine , vol.8 , Issue.11 , pp. 1024-1029
    • Gordon, J.A.1    Billings, J.2    Asplin, B.R.3    Rhodes, K.V.4
  • 12
    • 29244471006 scopus 로고    scopus 로고
    • Using queuing theory to increase the effectiveness of emergency department provider staffing
    • Green LV, Soares J, Giglio JF, Green RA (2006) Using queuing theory to increase the effectiveness of emergency department provider staffing. Academic Emergency Medicine 13(1):61-68.
    • (2006) Academic Emergency Medicine , vol.13 , Issue.1 , pp. 61-68
    • Green, L.V.1    Soares, J.2    Giglio, J.F.3    Green, R.A.4
  • 15
    • 48949116157 scopus 로고    scopus 로고
    • Systematic review of emergency department crowding: Causes, effects, and solutions
    • Hoot NR, Aronsky D (2008) Systematic review of emergency department crowding: Causes, effects, and solutions. Ann. Emergency Medicine 52(2):126-136.
    • (2008) Ann. Emergency Medicine , vol.52 , Issue.2 , pp. 126-136
    • Hoot, N.R.1    Aronsky, D.2
  • 16
    • 27344450977 scopus 로고    scopus 로고
    • Serial agile production systems with automation
    • Hopp WJ, Iravani SMR, Shou B (2005) Serial agile production systems with automation. Oper. Res. 53(5):852-866.
    • (2005) Oper. Res. , vol.53 , Issue.5 , pp. 852-866
    • Hopp, W.J.1    Iravani, S.M.R.2    Shou, B.3
  • 17
    • 1642328867 scopus 로고    scopus 로고
    • Hospitalists and an innovative emergency department admission process
    • Howell EE, Bessman ES, Rubin HR (2004) Hospitalists and an innovative emergency department admission process. J. General Internal Medicine 19(3):266-268.
    • (2004) J. General Internal Medicine , vol.19 , Issue.3 , pp. 266-268
    • Howell, E.E.1    Bessman, E.S.2    Rubin, H.R.3
  • 18
    • 68349114919 scopus 로고    scopus 로고
    • Partitioning of servers in queueing systems during rush hour
    • Hu B, Benjaafar S (2009) Partitioning of servers in queueing systems during rush hour. Manufacturing Service Oper. Management 11(3):416-428.
    • (2009) Manufacturing Service Oper. Management , vol.11 , Issue.3 , pp. 416-428
    • Hu, B.1    Benjaafar, S.2
  • 19
    • 64549113096 scopus 로고    scopus 로고
    • Adding more beds to the emergency department or reducing admitted patient boarding times: Which has a more significant influence on emergency department congestion?
    • Khare RK, Powell ES, Reinhardt G, Lucenti M (2008) Adding more beds to the emergency department or reducing admitted patient boarding times: Which has a more significant influence on emergency department congestion? Ann. Emergency Medicine 53(5):575-585.
    • (2008) Ann. Emergency Medicine , vol.53 , Issue.5 , pp. 575-585
    • Khare, R.K.1    Powell, E.S.2    Reinhardt, G.3    Lucenti, M.4
  • 20
    • 33745583855 scopus 로고    scopus 로고
    • Redesigning emergency department patient flows: Application of lean thinking to health care
    • King DL, Ben-Tovim DI, Bassham J (2006) Redesigning emergency department patient flows: Application of lean thinking to health care. Emergency Medicine Australasia 18:391-397.
    • (2006) Emergency Medicine Australasia , vol.18 , pp. 391-397
    • King, D.L.1    Ben-Tovim, D.I.2    Bassham, J.3
  • 23
    • 0344152234 scopus 로고    scopus 로고
    • Emergency department length of stay independently predicts excess inpatient length of stay
    • Liew D, Liew D, Kennedy MP (2003) Emergency department length of stay independently predicts excess inpatient length of stay. Medical J. Australia 179(17):524-526.
    • (2003) Medical J. Australia , vol.179 , Issue.17 , pp. 524-526
    • Liew, D.1    Liew, D.2    Kennedy, M.P.3
  • 24
    • 0032119036 scopus 로고    scopus 로고
    • On pooling in queueing networks
    • Mandelbaum A, Reiman MI (1997) On pooling in queueing networks. Management Sci. 44(7):971-981.
    • (1997) Management Sci. , vol.44 , Issue.7 , pp. 971-981
    • Mandelbaum, A.1    Reiman, M.I.2
  • 25
    • 0037019117 scopus 로고    scopus 로고
    • National hospital ambulatory medical care survey: 2000 emergency department summary
    • McCaig LF, Ly N (2002) National hospital ambulatory medical care survey: 2000 emergency department summary. National Health Statist. Report. Adv. Data 2001, 321, 1-31.
    • (2002) National Health Statist. Report. Adv. Data 2001 , vol.321 , pp. 1-31
    • McCaig, L.F.1    Ly, N.2
  • 26
    • 0037349413 scopus 로고    scopus 로고
    • Analysis of patient flow in the emergency department and the effect of an extensive reorganisation
    • Miro O, Sanchez M, Espinosa G, Coll-Veient B, Bragulat E, Milla J (2003) Analysis of patient flow in the emergency department and the effect of an extensive reorganisation. Emergency Medicine J. 20:143-148.
    • (2003) Emergency Medicine J. , vol.20 , pp. 143-148
    • Miro, O.1    Sanchez, M.2    Espinosa, G.3    Coll-Veient, B.4    Bragulat, E.5    Milla, J.6
  • 27
    • 84872810035 scopus 로고    scopus 로고
    • National hospital ambulatory medical care survey: 2006 emergency department summary
    • Pitts SR, Niska RW, Xu J, Burt CW (2008) National hospital ambulatory medical care survey: 2006 emergency department summary. Natl. Health Statist. Rep. 7:1-39.
    • (2008) Natl. Health Statist. Rep. , vol.7 , pp. 1-39
    • Pitts, S.R.1    Niska, R.W.2    Xu, J.3    Burt, C.W.4
  • 28
    • 0344513250 scopus 로고    scopus 로고
    • Reducing patient times in emergency department
    • Richardson D (2003) Reducing patient times in emergency department. Medical J. Australia 179(17):516-517.
    • (2003) Medical J. Australia , vol.179 , Issue.17 , pp. 516-517
    • Richardson, D.1
  • 29
    • 33645077861 scopus 로고    scopus 로고
    • Increase in patient mortality at 10 days associated with emergency department overcrowding
    • Richardson D (2006) Increase in patient mortality at 10 days associated with emergency department overcrowding. Medical J. Australia 184:213-216.
    • (2006) Medical J. Australia , vol.184 , pp. 213-216
    • Richardson, D.1
  • 30
    • 0023457223 scopus 로고
    • Perspective on queues: Combining queues is not always beneficial
    • Rothkopf MH, Rech P (1987) Perspective on queues: Combining queues is not always beneficial. Oper. Res. 35(6):906-909.
    • (1987) Oper. Res. , vol.35 , Issue.6 , pp. 906-909
    • Rothkopf, M.H.1    Rech, P.2
  • 31
    • 80053555732 scopus 로고    scopus 로고
    • The "w" network and the dynamic control of unreliable flexible servers
    • Saghafian S, Van Oyen MP, Kolfal B (2011) The "W" network and the dynamic control of unreliable flexible servers. IIE Trans. 43(12): 893-907.
    • (2011) IIE Trans. , vol.43 , Issue.12 , pp. 893-907
    • Saghafian, S.1    Van Oyen, M.P.2    Kolfal, B.3
  • 32
    • 33847313578 scopus 로고    scopus 로고
    • The effect of low complexity patients on emergency department waiting times
    • Schull MJ, Kiss A, Szali J-P (2007) The effect of low complexity patients on emergency department waiting times. Ann. Emergency Medicine 49(3):257-264.
    • (2007) Ann. Emergency Medicine , vol.49 , Issue.3 , pp. 257-264
    • Schull, M.J.1    Kiss, A.2    Szali, J.-P.3
  • 33
    • 0345257976 scopus 로고    scopus 로고
    • Emergency department crowding: Consensus development of potential measures
    • Solberg LI, Asplin BR, Magid DJ, Weinick RM (2003) Emergency department crowding: Consensus development of potential measures. Ann. Emergency Medicine 42(6):824-834.
    • (2003) Ann. Emergency Medicine , vol.42 , Issue.6 , pp. 824-834
    • Solberg, L.I.1    Asplin, B.R.2    Magid, D.J.3    Weinick, R.M.4
  • 34
    • 84869740755 scopus 로고    scopus 로고
    • Homicide charges against Illinois ED stun em
    • 35
    • SoRelle R (2006) Homicide charges against Illinois ED stun EM. Emergency Medicine News 28(12):1, 35.
    • (2006) Emergency Medicine News , vol.28 , Issue.12 , pp. 1
    • Sorelle, R.1
  • 35
    • 84869842561 scopus 로고    scopus 로고
    • Breaking news: Health reform and the ED: Prepare for the surge
    • 20
    • SoRelle R (2010) Breaking news: Health reform and the ED: Prepare for the surge. Emergency Medicine News 32(5):1, 20.
    • (2010) Emergency Medicine News , vol.32 , Issue.5 , pp. 1
    • Sorelle, R.1
  • 36
    • 33645052177 scopus 로고    scopus 로고
    • The association between hospital overcrowding and mortality among patients admitted via Western Australian emergency departments
    • Sprivulis PC, Da Silva JA, Jacobs IG, Frazer RL, Jelinek GA (2006) The association between hospital overcrowding and mortality among patients admitted via Western Australian emergency departments. Medical J. Australia 184:208-212.
    • (2006) Medical J. Australia , vol.184 , pp. 208-212
    • Sprivulis, P.C.1    Da Silva, J.A.2    Jacobs, I.G.3    Frazer, R.L.4    Jelinek, G.A.5
  • 37
    • 74849140236 scopus 로고    scopus 로고
    • Pooling strategies for service center agent cross-training
    • Tekin E, Hopp WJ, Van Oyen MP (2009) Pooling strategies for service center agent cross-training. IIE Trans. 41:546-561.
    • (2009) IIE Trans. , vol.41 , pp. 546-561
    • Tekin, E.1    Hopp, W.J.2    Van Oyen, M.P.3
  • 39
    • 0141794498 scopus 로고    scopus 로고
    • Emergency department overcrowding in the United States: An emerging threat to patient safety and public health
    • Trzeciak S, Rivers EP (2003) Emergency department overcrowding in the United States: An emerging threat to patient safety and public health. Emergency Medical J. 20(5):402-405.
    • (2003) Emergency Medical J. , vol.20 , Issue.5 , pp. 402-405
    • Trzeciak, S.1    Rivers, E.P.2
  • 41
    • 0035452548 scopus 로고    scopus 로고
    • Opportunity for workforce agility in collaborative and non-collaborative work systems
    • Van Oyen MP, Gel EGS, Hopp WJ (2001) Opportunity for workforce agility in collaborative and non-collaborative work systems. IIE Trans. 33(9):761-777.
    • (2001) IIE Trans. , vol.33 , Issue.9 , pp. 761-777
    • Van Oyen, M.P.1    Gel, E.G.S.2    Hopp, W.J.3
  • 42
    • 84869760944 scopus 로고    scopus 로고
    • Patient segmentation: Redesigning flow
    • Welch SJ (2009) Patient segmentation: Redesigning flow. Emergency Medicine News 31(8).
    • (2009) Emergency Medicine News , vol.31 , Issue.8
    • Welch, S.J.1
  • 43
    • 0033365007 scopus 로고    scopus 로고
    • Partitioning customers into service groups
    • Whitt W (1999) Partitioning customers into service groups. Management Sci. 45:1579-1592.
    • (1999) Management Sci. , vol.45 , pp. 1579-1592
    • Whitt, W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.