Organizational learning for the incident management process: Lessons from high reliability organizations

Proceedings of the 15th European Conference on Information Systems, ECIS 2007

Volumn , Issue , 2007, Pages 576-587

  Muhren, Willem ^a   Van Den Eede, Gerd ^b   Van De Walle, Bartel ^a  

^a TILBURG UNIVERSITY   (Netherlands)

^b Vlekho Business School   (Belgium)

Author keywords

High Reliability Organizations; Incident Management process; Organizational learning

Indexed keywords

FINANCIAL SERVICES PROVIDERS; HAZARDOUS ENVIRONMENT; HIGH RELIABILITY ORGANIZATIONS; INCIDENT MANAGEMENT; IT INCIDENT MANAGEMENTS; ORGANIZATIONAL LEARNING;

INFORMATION SYSTEMS; KNOWLEDGE MANAGEMENT; RELIABILITY;

SOCIETIES AND INSTITUTIONS;

EID: 84869392563     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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