Towards a process model for service systems

Lecture Notes in Business Information Processing

Volumn 103 LNBIP, Issue , 2012, Pages 1-15

  Lemey, Elisah ^a   Poels, Geert ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

ISPAR model; service process model; Service Science; service system; SSME

Indexed keywords

NEW SERVICES; PROCESS MODELING; SERVICE PROCESS; SERVICE RESEARCHES; SERVICE SCIENCE; SERVICE SYSTEMS; SSME; THEORETICAL FOUNDATIONS;

DATA PROCESSING;

EID: 84868151896     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-28227-0_1     Document Type: Conference Paper

References (16)

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