Implementing an employee performance management system in a nonprofit organization

Nonprofit Management and Leadership

Volumn 21, Issue 3, 2011, Pages 255-271

  Becker, Karen ^a   Antuar, Nicholas ^b   Everett, Cherie ^c  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

^b Royal Automobile Association of Queensland   (Australia)

^c CANCER COUNCIL QUEENSLAND   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84867963754     PISSN: 10486682     EISSN: 15427854     Source Type: Journal    
DOI: 10.1002/nml.20024     Document Type: Article

References (32)

1. Benz, M. "Not for the Profit, But for the Satisfaction? Evidence on Worker Well-Being in Non-Profit Firms." Kyklos, 2005, 58(2), 155-176.
2. Brickley, J. A., and Van Horn, R. L. "Managerial Incentives in Nonprofit Organizations: Evidence from Hospitals." Journal of Law and Economics, 2002, 45(1), 227-249.
3. Camardella, M. J. "Effective Management of the Performance-Appraisal Process." Employment Relations Today, 2003, 30(1), 103-107.
4. Cheverton, J. "Holding Our Own: Value and Performance in Nonprofit Organisations." Australian Journal of Social Issues, 2007, 42(3), 427-436.
5. Cocca, P., and Alberti, M. "A Framework to Assess Performance Measurement Systems in SMEs." International Journal of Productivity and Performance Management, 2010, 59(2), 186-200.
6. den Hartog, D. N., Boselie, P., and Paauwe, J. "Performance Management: A Model and Research Agenda." Applied Psychology: An International Review, 2004, 53(4), 556-569.
7. Devaro, J., and Brookshire, D. "Promotions and Incentives in Nonprofit and For-Profit Organizations." Industrial and Labor Relations Review, 2007, 60(3), 311-339.
8. Fletcher, C. "Performance Appraisal and Management: A Multi-Level Analysis." Journal of Occupational and Organizational Psychology, 2001, 73, 473-487.
9. Goddeeris, J. H. "Compensating Differentials and Self-Selection: An Application to Lawyers." Journal of Political Economy, 1988, 96(2), 411-428.
10. Gomez-Mejia, L. R. "Increasing Productivity: Performance Appraisal and Reward Systems." Personnel Review, 1990, 19(2), 21-26.
11. Higson, M., and Wilson, J. P. "Implementing Personal Development Plans: A Model for Trainers, Managers and Supervisors." Industrial and Commercial Training, 1995, 27(6), 25-29.
12. Judge, T. A., and Ferris, G. R. "Social Context of Performance Evaluation Decisions." Academy of Management Journal, 1993, 36(1), 80-105.
13. Kaplan, R. S. "Strategic Performance Measurement and Management in Nonprofit Organizations." Nonprofit Management and Leadership, 2001, 11(3), 353-370.
14. Kaplan, R. S., and Norton, D. P. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996.
15. Kong, E. "The Strategic Importance of Intellectual Capital in the Non-Profit Sector." Journal of Intellectual Capital, 2007, 8(4), 721-731.
16. Levy, P. E., and Williams, J. R. "The Social Context of Performance Appraisal: A Review and Framework for the Future." Journal of Management, 2004, 30(6), 881-905.
17. Manville, G. "Implementing a Balanced Scorecard Framework in a Not for Profit SME." International Journal of Productivity and Performance Management, 2007, 56(2), 162-169.
18. Mento, A. J., Jones, R. M., and Dirndorfer, W. "A Change Management Process: Grounded in Both Theory and Practice." Journal of Change Management, 2002, 3(1), 45-59.
19. Mocan, H. N., and Tekin, E. "Nonprofit Sector and Part-Time Work: An Analysis of Employer-Employee Matched Data on Child Care Workers." Review of Economics and Statistics, 2003, 85(1), 38-50.
20. Moxham, C. "Performance Measurement: Examining the Applicability of the Existing Body of Knowledge to Nonprofit Organisations." International Journal of Operations and Production Management, 2009, 29(7), 740-763.
21. Murphy, K. R. "Explaining the Weak Relationship Between Job Performance and Ratings of Job Performance." Industrial and Organizational Psychology, 2008, 1(2), 148-160.
22. Mwita, J. I. "Performance Management Model: A Systems-Based Approach to Public Service Quality." International Journal of Public Sector Management, 2000, 13(1), 19-37.
23. Olsen, E. O., and others. "Performance Measurement System and Relationships with Performance Results." International Journal of Productivity and Performance Management, 2007, 56(7), 559-582.
24. Perrin, B. "Effective Use and Misuse of Performance Measurement." American Journal of Evaluation, 1998, 19(3), 367-381.
25. Schepers, C., and others. "How Are Employees of the Nonprofit Sector Motivated? A Research Need." Nonprofit Management and Leadership, 2005, 16(2), 191-208.
26. Shields, J. Managing Employee Performance and Reward: Concepts, Practices, Strategies. Cambridge: Cambridge University Press, 2007.
27. Steinberg, R. "Profits and Incentive Compensation in Nonprofit Firms." Nonprofit Management and Leadership, 1990, 1(2), 137-151.
28. Tamkin, P. "Practical Applications for Personal Development Plans." Management Development Review, 1996, 9(7), 32-36.
29. Taylor, J. "Strengthening the Link between Performance Measurement and Decision Making." Public Administration, 2009, 87(4), 853-871.
30. Taylor, D., and Edge, D. "Personal Development Plans: Unlocking the Future." Career Development International, 1997, 2(1), 21-23.
31. Waddell, D. M., and Sohal, A. S. "Resistance: A Constructive Tool for Change Management." Management Decision, 1998, 36(8), 543-548.
32. Winstanley, D., and Stuart-Smith, K. "Policing Performance: The Ethics of Performance Management." Personnel Review, 1996, 25(6), 66-84.