Development of a methodology for understanding and enhancing safety culture in Air Traffic Management

Safety Science

Volumn 53, Issue , 2013, Pages 123-133

  Mearns, Kathryn ^a   Kirwan, Barry ^a   Reader, Tom W ^a   Jackson, Jeanette ^a   Kennedy, Richard ^a   Gordon, Rachael ^a  

^a LONDON SCHOOL OF ECONOMICS   (United Kingdom)

Author keywords

Air traffic control; Measurement toolkit; Safety culture

Indexed keywords

AIR NAVIGATION SERVICE PROVIDERS; AIR TRAFFIC MANAGEMENT; CONFIRMATORY FACTOR ANALYSIS; CONSTRUCT VALIDITY; CULTURAL SETTINGS; DEVELOPMENT PROCESS; FOCUS GROUPS; MIXED METHOD; PHASE 1; QUALITATIVE FEEDBACK; QUANTITATIVE MEASUREMENT; SAFETY CULTURE; SAFETY IMPROVEMENT; SAFETY ISSUES; SAFETY PROBLEMS; SURVEY INSTRUMENTS;

AIR TRAFFIC CONTROL; AIR TRANSPORTATION; FACTOR ANALYSIS; INTERNET PROTOCOLS; SURVEYS;

SAFETY TESTING;

AIR NAVIGATION SERVICE PROVIDER; AIR TRAFFIC MANAGEMENT; AIRPLANE CREW; ARTICLE; AVIATION; CONFIRMATORY FACTOR ANALYSIS; CONSTRUCT VALIDITY; DISCRIMINANT VALIDITY; EUROPE; EXPLORATORY FACTOR ANALYSIS; FACTORIAL ANALYSIS; METHODOLOGY; MODEL; PRIORITY JOURNAL; PROCESS DESIGN; QUESTIONNAIRE; SAFETY CULTURE MEASUREMENT TOOLKIT; TRAFFIC SAFETY;

EID: 84867770407     PISSN: 09257535     EISSN: 18791042     Source Type: Journal    
DOI: 10.1016/j.ssci.2012.09.001     Document Type: Article

References (55)

1. Adie W., Cairns J., Macdiarmid J., Ross J., Watt S., Taylor C.L., et al. Safety culture and accident risk control: perceptions of professional divers and offshore workers. Safety Science 2005, 43:131-145.
2. Antonson S. Safety culture assessment: a mission impossible?. Journal of Contingencies and Crisis Management 2009, 17:242-254.
3. Arboleda A., Morrow P.C., Crum M.R., Shelley I., Mack C. Management practices as antecedents of safety culture within the trucking industry: similarities and differences by hierarchical level. Journal of Safety Research 2003, 34:189-197.
4. Arbuckle J.L., Wothke W. AMOS Users' Guide Version 4.0 1999, Small Waters Corporation, Chicago.
5. Battles J.R., Lilford R.J. Organizing patient safety research to identify risks and hazards. Quality Safety Health Care 2003, 12(II):ii2-ii7.
6. Bentler P.M., Bonnett D.G. Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin 1980, 88:588-606.
7. Christian M.B., Bradley J.C., Wallace J.C., Burke M.J. Workplace safety: a meta-analysis of the roles of person and situation factors. Journal of Applied Psychology 2009, 94:1103-1127.
8. Clarke S. A meta-analytic review of safety climate and safety performance. Journal of Occupational Health Psychology 2006, 11:315-327.
9. Cooper M.D. Towards a model of safety culture. Safety Science 2000, 36:111-136.
10. Cox S., Cheyne A. Assessing safety culture in offshore environments. Safety Science 2000, 34:111-129.
11. DeJoy D. Behavior change versus culture change: divergent approaches to managing workplace safety. Safety Science 2005, 43:105-129.
12. Edmondson A. Psychological safety and learning behavior in work teams. Administrative Science Quarterly 1999, 44:350-383.
13. Ek, A., Arvidsson, M., 2002. Safety culture in the Swedish air navigation services. Paper Presented at the European Academy of Occupational Health Psychology, Vienna, 4-6 December.
14. Ek, A., Arvidsson, M., Akselsson, R., Johansson, C., Josefsson, B., 2003. Safety Culture in Air Traffic Management: Air Traffic Control. In: Paper Presented at the 5th USA/Europe ATM 2003 R&D Seminar, 23-27th June, Budapest, Hungary.
15. Ek A., Akselsson R., Arvidsson M., Johansson C.R. Safety culture in Swedish air traffic control. Safety Science 2007, 45:791-811.
16. EUROCONTROL, 2011. Ensuring Safe Performance in ATC Operations: Observational Safety Survey Approaches. EUROCONTROOL/FAA Action Plan 15 White Paper, July 2011. http://ftp.eurocontrol.int/sites/default/files/content/documents/official-documents-brochures/safety-white-paper-2011.pdf.
17. EUROCONTROL, 2012. EUROCONTROL/FAA White Paper on Safety Culture. http://www.skybrary.aero/bookshelf/books/564.pdf.
18. EUROCONTROL, 2012. CEO Safety Conference, Limassol, Cyprus, February 27-28, 2012. http://www.internationalairportreview.com/8165/airport-news/atm-safety-management-conference-sharing-goals-sharing-ideas/.
19. Farrington-Darby T., Pickup L., Wilson J.R. Safety culture in railway maintenance. Safety Science 2005, 43:39-60.
20. Field A. Discovering Statistics using SPSS 2009, Sage, Oxford.
21. Flin R., Mearns K., O'Connor P., Bryden R. Measuring safety climate: identifying the common features. Safety Science 2000, 34:177-192.
22. Gerbing D.W., Hamilton J.G. Viability of exploratory factor analysis as a precursor to confirmatory factor analysis. Structural Equation Modelling: A Multidisciplinary Journal 1996, 3:62-72.
23. Gill G.K., Shergill G.S. Perceptions of safety management and safety culture in the aviation industry in New Zealand. Journal of Air Transport Management 2004, 10:231-237.
24. Glendon A.I., Clarke S., McKenna F. Human Safety and Risk Management 2006, Chapman Hall, London. second ed.
25. Gordon, R., Kennedy, R., Mearns, K., Jensen, C.L., Kirwan, B., 2006. Understanding Safety Culture in Air Traffic Management. Eurocontrol, Report EEC Note No. 11/06.
26. Griffin M.A., Neal A. Perceptions of safety at work: a framework for linking safety climate to safety performance, knowledge, and motivation. Journal of Occupational Health Psychology 2000, 5:347-358.
27. Grote G., Kunzler C. Diagnosis of safety culture in safety management audits. Safety Science 2000, 34:131-150.
28. Grote G. Understanding and assessing safety culture through the lens of organizational management of uncertainty. Safety Science 2007, 45:637-652.
29. Guldenmund F.W. The nature of safety culture: a review of theory and research. Safety Science 2000, 34:215-257.
30. Guldenmund F.W. The use of questionnaires in safety culture research - an evaluation. Safety Science 2007, 45:723-743.
31. Hutcheson G., Sofroniou N. The multivariate social scientist: introductory statistics using generalized linear models 1999, Sage Publications, London and Thousand Oaks, California.
32. Johnson, C.W., Shea, C., 2007. A Comparison of the Role of Degraded Modes of Operation in the Causes of Accidents in Rail and Air Traffic Management. In: 2nd IET Systems Safety Conference, pp. 60-65.
33. Kirwan B. Incident reduction & Déja Vu - dealing with risk mitigation. Safety Science 2011, 49:11-20.
34. Mearns K., Whitaker S.M., Flin R. Benchmarking safety climate in hazardous environments: a longitudinal, inter-organizational approach. Risk Analysis 2001, 12:771-786.
35. Naevestad T.-O. Mapping research on culture and safety in high-risk organizations: arguments for a sociotechnical understanding of safety culture. Journal of Contingencies and Crisis Management 2009, 17:126-136.
36. Neal A., Griffin M.A. A study of the lagged relationships among safety climate, safety motivation, safety behaviour, and accidents at the individual and group levels. Journal of Applied Psychology 2006, 91:946-953.
37. O'Connor P., Buttrey S.E., O'Dea A., Kennedy Q. Identifying and addressing the limitations of safety climate surveys. Journal of Safety Research 2011, 42:259-265.
38. Ostram L., Wilhelmsen C., Kaplan B. Assessing safety culture. Nuclear Safety 1993, 34:163-172.
39. Parker D., Lawrie M., Hudson P. A framework for understanding the development of organisational safety culture. Safety Science 2006, 44:551-562.
40. Perrin, E., Stroup, R., Kirwan, B., 2007. Future Considerations in ATM Safety R&D. A Summary of the Safety Gap Analysis Report by FAA/Eurocontrol Action Plan 15, Safety Research and Development. International System Safety Conference, Baltimore, August.
41. Pidgeon N. Safety culture: key theoretical issues. Work and Stress 1998, 12:202-216.
42. Provonost P., Sexton B. Assessing safety culture: guidelines and recommendations. Quality Safety Health Care 2005, 14:231-233.
43. Reason J. Managing the risks of organisational accidents 1997, Ashgate, Aldershot.
44. Reason J. Achieving a safe culture: theory and practice. Work & Stress 1998, 12:293-306.
45. Richter A., Koch C. Integration, differentiation and ambiguity in safety cultures. Safety Science 2004, 42:703-722.
46. Schein E. Organizational Culture and Leadership 2004, Jossey Bass, San Francisco. third ed.
47. Tabachnick B.G., Fidell L.S. Using Multivariate Statistics 2001, Allyn & Bacon, Boston. fourth ed.
48. Waterson P. Measuring patient safety culture: how far have we come and where do we need to go? Contemporary ergonomics and human factors 2012 2012, 19-26. Taylor and Francis, London. M. Anderson (Ed.).
49. Weick K.E. Organisational culture as a source of high reliability. California Management Review 1987, 29:112-127.
50. Westrum R. A typology of organisational cultures. Quality Safety, Health Care 2004, 13:ii22-ii27.
51. Wiegmann, D.A., Zhang, H., Thaden, T., Sharma, G., Mitchell, A., 2002. A synthesis of safety culture and safety climate research. University of Illinois Aviation Research Lab Technical, Report ARL-02-03/FAA-02-2.
52. Zohar D. The effects of leadership dimensions, safety climate, and assigned work priorities on minor injuries in work groups. Journal of Organizational Behavior 2002, 23:75-92.
53. Zohar D. Safety climate: conceptual and measurement issues. Handbook of Occupational Health Psychology 2003, 123-142. American Psychological Association, Washington, DC, US. J.C. Quick, L.E. Tetrick (Eds.).
54. Zohar D., Luria G. The use of supervisory practices as leverage to improve safety behavior: a cross-level intervention model. Journal of Safety Research 2003, 34(5):567-577.
55. Zohar D. Thirty years of safety climate research: reflections and future directions. Accident Analysis & Prevention 2010, 42(5):1517-1522.