Impact of 5 years of Lean Six Sigma in a University Medical Center

Quality Management in Health Care

Volumn 21, Issue 4, 2012, Pages 262-268

  Niemeijer, Gerard C ^a   Trip, Albert ^b   De Jong, Laura J ^b   Wendt, Klaus W ^b   Does, Ronald J M M ^c  

^a MARTINI HOSPITAL   (Netherlands)

^b UNIVERSITY MEDICAL CENTER GRONINGEN   (Netherlands)

^c UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

culture change; financial results; process efficiency; quality improvement program

Indexed keywords

ARTICLE; EVALUATION; HEALTH CARE QUALITY; METHODOLOGY; NETHERLANDS; ORGANIZATION AND MANAGEMENT; STANDARD; TOTAL QUALITY MANAGEMENT; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; NETHERLANDS; PROGRAM EVALUATION; QUALITY IMPROVEMENT; TOTAL QUALITY MANAGEMENT;

EID: 84867025494     PISSN: 10638628     EISSN: 15505154     Source Type: Journal    
DOI: 10.1097/QMH.0b013e31826e74b7     Document Type: Article

References (9)

1. De Mast J, Does RJMM, De Koning H, Lokkerbol J. Lean Six Sigma for Service and Healthcare. Alphen aan den Rijn, the Netherlands: Beaumont Quality Publications; 2012.
2. Van den Heuvel J, Bogers AJ, Does RJMM, van Dijk SL, Berg M. Quality management: does it pay off? Qual Manage Health Care. 2006;15(3):137-149.
3. Wijma J, Trip A, Does RJMM, Bisgaard S. Health care quality: efficiency improvement at a nursing department. Qual Eng. 2009;21(2):222-228.
4. Niemeijer GC, Does RJMM, De Mast J, Trip A, Van den Heuvel J. Generic project definitions for improvement of health care delivery: a case-based approach. Qual Manage Health Care. 2011;20(2):152-164.
5. Panis LJGG, Verheggen FWSM, Pop P. To stay or not to stay. The assessment of appropriate hospital stay, a Dutch report. Int J Qual Health Care. 2002;14:55-67. (Pubitemid 34157064)
6. Niemeijer GC, Trip A, Ahaus KTB, Does RJMM, Wendt KW. Quality in trauma care: improving the discharge procedure of patients by means of Lean Six Sigma. J Trauma. 2010;69:614-619.
7. Niemeijer GC, Trip A, Ahaus KTB, Wendt KW, Does RJMM. Quality quandaries: reducing overuse of diagnostic tests for trauma patients. Qual Eng. 2012;24(4).
8. Niemeijer GC, Flikweert E, Trip A, Does RJMM, Ahaus KTB, Boot AF, Wendt KW. The usefulness of Lean Six Sigma to the development of a clinical pathway for hip fractures [published online ahead of print July 11, 2012]. J Eval Clin Pract. 2012. doi:10.1111/j.1365-2753.2012.01875.x.
9. Schroeder RG, Linderman K, Liedtke C, Choo AS. Six Sigma: definition and underlying theory. J Oper Manag. 2008;26:536-554.