Leveraging process discovery with trace clustering and text mining for intelligent analysis of incident management processes

2012 IEEE Congress on Evolutionary Computation, CEC 2012

Volumn , Issue , 2012, Pages

  De Weerdt, Jochen ^a   Vanden Broucke, Seppe K L M ^a   Vanthienen, Jan ^a   Baesens, Bart ^a,b  

^a UNIVERSITY OF LEUVEN   (Belgium)

^b UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; ENTERPRISE RESOURCE MANAGEMENT;

BUSINESS PROCESS; CLUSTERINGS; INCIDENT MANAGEMENT PROCESS; INTELLIGENT ANALYSIS; IS PROCESS; PROCESS DISCOVERY; PROCESS MANAGEMENT; PROCESS MINING; RESEARCH FIELDS; TEXT-MINING;

DATA MINING;

EID: 84866852716     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.2139/ssrn.2165170     Document Type: Conference Paper

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