Value assessment of enterprise content management systems: A process-oriented approach

Information Systems: People, Organizations, Institutions, and Technologies - ItAIS: The Italian Association for Information Systems

Volumn , Issue , 2010, Pages 131-138

  Vom Brocke, J ^a   Simons, A ^a   Sonnenberg, C ^a   Agostini, P L ^b   Zardini, A ^c  

^a UNIVERSITY OF LIECHTENSTEIN   (Liechtenstein)

^b UNIVERSITÀ CATTOLICA DEL SACRO CUORE   (Italy)

^c UNIVERSITY OF VERONA   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION SYSTEMS; SOCIETIES AND INSTITUTIONS;

APPLICATION EXAMPLES; ECONOMIC BENEFITS; ENTERPRISE CONTENT MANAGEMENT SYSTEMS; ENTERPRISE CONTENT MANAGEMENTS; PROCESS-ORIENTED; PROCESS-ORIENTED APPROACHES; PROFITABILITY ANALYSIS; VALUE ASSESSMENT;

INDUSTRY;

EID: 84866669222     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/978-3-7908-2148-2_16     Document Type: Conference Paper

References (17)

1. Frank, U. and H. Schauer (2001) Potentiale und Herausforderungen des Wissensmanagements aus Sicht der Wirtschaftsinformatik, Schreyögg, G. (ed.) Wissen in Unternehmen: Konzepte - Maßnahmen - Methoden, Erich Schmidt Verlag, Berlin, 163-164, in German.
2. vom Brocke, J., Simons, A. and Cleven, A. (2008) A Business Process Perspective on Enterprise Content Management - Towards a Framework for Organisational Change, Proceedings of the 16th European Conference on Information Systems, Galway, Ireland.
3. Tyrväinen, P., Päivärinta, T., Salminen, A. and Iivari, J. (2006) Characterizing the evolving research on enterprise content management, European Journal of Information Systems, 15(6): 627-634.
4. O'Callaghan, R. and M. Smits (2005) A Strategy Development Process for Enterprise Content Management, Proceedings of the 13th European Conference on Information Systems, Regensburg, 1271-1282.
5. Reimer, J.A. (2002) Enterprise Content Management, Datenbanken Spektrum, 2(4): 17-35.
6. Rockley, A., Kostur, P. and Manning, S. (2003) Managing Enterprise Content: A Unified Content Strategy, New Riders, Berkeley, CA.
7. Smith, H.A. and J.D. McKeen (2003) Developments in Practice VIII: Enterprise Content Management, Communications of the AIS, 11(33): 1-26.
8. Davenport, T.H. and L. Prusak (2000) Working Knowledge: How Organizations Manage what they know, 2nd Edition, Harvard Business School Press, Boston, MA, USA.
9. Päivärinta, T. and B.E. Munkvold (2005) Enterprise Content Management: An Integrated Perspective on Information Management, Proceedings of the 38th Hawaii International Conference on System Sciences (HICCS'05), IEEE Computer Society, Big Island, HI, USA.
10. vom Brocke, J. (2007) Service Portfolio Measurement, Evaluating Financial Performance of Service-Oriented Business Processes, International Journal of Web Services Research (IJWSR), 4(2): 1-32.
11. vom Brocke, J., Sonnenberg, C. and Thomas, O. (2008) Towards an Economic Justification of Service Oriented Architectures. Measuring the Financial Impact, Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada.
12. Seitz, N. and M. Ellison (2004) Capital budgeting and long-term financing decisions, 3rd Edition, Gale Group, Farmington Hills, MI.
13. Shapiro, A.C. (2004) Capital Budgeting and Investment Analysis, Upper Saddle River, NJ, Prentice Hall.
14. Grob, H.L. (1993) Capital Budgeting with Financial Plans, an Introduction, Galber, Wiesbaden.
15. Gartner Group (2003) A Report and Estimating Tool for K-12 School Districts: Why Total Cost of Ownership (TCO) Matters, Gartner, Inc, Stamford, Connecticut.
16. vom Brocke, J., Mendling, J. and Recker, J. (2008) Value-Oriented Process Modelling. Towards a Financial Perspective on Business Process Redesign. Proceedings of the 14th Americas Conference on Information Systems, Toronto, Canada.
17. Sapp, R.W., Crawford, D.M. and Rebischke, S.A. (1998) Activity - Based Information for Financial Institutions, The Journal of Bank Cost and Management Accounting, 3(2): 53-62.