Development and evaluation of CAHPS® survey items assessing how well healthcare providers address health literacy

Medical Care

Volumn 50, Issue 9 SUPPL. 2, 2012, Pages

  Weidmer, Beverly A ^a   Brach, Cindy ^b   Hays, Ron D ^c  

^a RAND CORPORATION   (United States)

^b AGENCY FOR HEALTHCARE RESEARCH AND QUALITY   (United States)

^c UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

CAHPS; Communication; Health literacy; Patient survey

Indexed keywords

ADULT; AGED; ARTICLE; CLINICAL ASSESSMENT TOOL; COMMUNICATION TO IMPROVE HEALTH LITERACY; CONSUMER ASSESSMENT OF HEALTHCARE PROVIDERS AND SYSTEMS; FEMALE; HEALTH CARE PERSONNEL; HEALTH LITERACY; HEALTH SURVEY; HOW WELL PROVIDERS COMMUNICATE ABOUT MEDICINE; HUMAN; HUMAN EXPERIMENT; INTERNAL CONSISTENCY; INTERPERSONAL COMMUNICATION; LANGUAGE; MALE; MEDICAL INFORMATION; POSTAL MAIL; PRIORITY JOURNAL; RELIABILITY; TELEPHONE; TOTAL QUALITY MANAGEMENT;

ADOLESCENT; ADULT; AGED; COMMUNICATION; DATA COLLECTION; FEMALE; HEALTH CARE SURVEYS; HEALTH LITERACY; HEALTH PERSONNEL; HEALTH SERVICES RESEARCH; HEALTH STATUS; HUMANS; INTERVIEWS AS TOPIC; MALE; MIDDLE AGED; PROFESSIONAL-PATIENT RELATIONS; SOCIOECONOMIC FACTORS; YOUNG ADULT;

EID: 84865478925     PISSN: 00257079     EISSN: 15371948     Source Type: Journal    
DOI: 10.1097/MLR.0b013e3182652482     Document Type: Article

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