Interaction design beyond the product: Creating technology-enhanced activity spaces

Human-Computer Interaction

Volumn 27, Issue 3, 2012, Pages 277-309

  Kaptelinin, Victor ^a,b   Bannon, Liam J ^c,d  

^a UNIVERSITY OF BERGEN   (Norway)

^b UMEÅ UNIVERSITY   (Sweden)

^c UNIVERSITY OF LIMERICK   (Ireland)

^d AARHUS UNIVERSITY   (Denmark)

Author keywords

[No Author keywords available]

Indexed keywords

EMPIRICAL ANALYSIS; INTERACTION DESIGN; LEISURE ACTIVITIES; RESEARCH AGENDA;

TECHNOLOGY;

PRODUCT DESIGN;

EID: 84865453734     PISSN: 07370024     EISSN: None     Source Type: Journal    
DOI: 10.1080/07370024.2011.646930     Document Type: Article

References (94)

1. Bannon, L. (2005). A human-centered perspective on interaction design. In A. Pirhonen, H. Isomaki, C. Roast, & P. Saariluoma (Eds.), Future interaction design (pp. 31-51). London, UK: Springer.
2. Bannon, L., & Bødker, S. (1991). Beyond the interface: Encountering artifacts in use. In J. M. Carrol (Ed.), Designing interaction: Psychology at the human-computer interface (pp. 227-253). Cambridge, UK: Cambridge University Press.
3. Bannon, L., Cypher, A., Greenspan, S., & Monty, M. (1983). Evaluation and analysis of user's activity organization. Proceedings of CHI'83. New York, NY: ACM.
4. Bardram, J. (2005). Activity-based computing: Support for mobility and collaboration in ubiquitous computing. Personal and Ubiquitous Computing, 9, 312-322.
5. Benyon, D, Turner, P., & Turner, S. (2005). Designing interactive systems: People, activities, contexts, technologies. Harlow, UK: Addison Wesley.
6. Bertelsen, O., &Bødker, S. (2002). Interaction through clusters of artifacts. Proceedings ofECCE 11, 103-110.
7. Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. San Francisco, CA: Morgan Kaufmann.
8. Bjerknes, G., Ehn, P., & Kyng, M. (1987). Computers and democracy-A Scandinavian challenge. Aldershot, UK: Gower.
9. Blevis, E. (2007). Sustainable interaction design: Invention and disposal, renewal and reuse. Proceedings of CHI 2007. New York, NY: ACM.
10. Boardman, R., & Sasse, M. A. (2004). "Stuff goes into the computer and doesn't come out": A cross-tool study of personal information management. Proceedings of CHI'2004. New York, NY: ACM.
11. Bødker, S., & Andersen. P. B. (2005). Complex mediation. Human-Computer Interaction, 20, 353-402.
12. Bødker, S., Grønbæk, K., & Kyng, M. (1993). Cooperative design: Techniques and experiences from the Scandinavian scene. In D. Schuler & A. Namioka (Eds.), Participatory design-Principles and practices (pp. 157-176). Hillsdale, NJ: Erlbaum.
13. Brown, J., & Duguid, P. (1994). Borderline issues: Social and material aspects of design. Human-Computer Interaction, 9, 3-36.
14. Card, S. K., & Henderson, D. A. (1987). A multiple, virtual-workspace interface to support user task switching. Proceedings of CHI C GI 198. New York, NY: ACM.
15. Carmien, S., Dawe, M., Fischer, G., Gorman, A., Kintsch, A., & Sullivan, J. (2005). Sociotechnical environments supporting people with cognitive disabilities using public transportation. ACM Transactions on Computer-Human Interaction, 12, 233-262.
16. Carroll, J. M., Kellogg,W. A., & Rosson, M. B. (1991). The task-artifact cycle. In J. M. Carroll (Ed.), Designing interaction: Psychology at the human-computer interface (pp. 74-102). Cambridge, UK: Cambridge University Press.
17. Ciolfi, L., & Bannon, L. (2006). Space, place and the design of technologically-enhanced physical environments. In Spaces, spatiality and technology (pp. 217-232). Dordrecht, the Netherlands: Kluwer Academic.
18. Crabtree, A., & Rodden, T. (2008). Hybrid ecologies: Understanding cooperative interaction in emerging physical-digital environments. Personal and Ubiquitous Computing, 12, 481-493.
19. Crabtree, A., Rodden, T., Hemmings, T., & Benford, S. (2003). Finding a place for UbiComp in the home. Proceedings of UbiComp 2003. Berlin, Germany: Springer.
20. Cypher, A. (1986). The structure of users' activities. In D. Norman & S. Draper (Eds.), User centered system design (pp. 243-263). Hillsdale, NJ: Erlbaum.
21. Dourish, P. (2004). What we talk about when we talk about context. Personal and Ubiquitous Computing, 8, 19-30.
22. Dourish, P. (2006a). Implications for design. Proceedings of CHI'2006. New York, NY: ACM.
23. Dourish, P. (2006b). Re-space-ing place: "Place" and "space" ten years on. Proceedings of CSCW 2006. New York, NY: ACM.
24. Ducheneaut, N., & Bellotti,V. (2001). E-mail as habitat: An exploration of embedded personal information management. interactions, 8, 30-38.
25. Ehn, P. (1988). Work-oriented design of computer artifacts. Lund, Sweden: Studentlitteratur.
26. Engeström, Y. (1987) Learning by expanding: An activity-theoretical approach to developmental research. Helsinki, Finland: Orienta-Konsultit Oy.
27. Fällman, D. (2003). Design-oriented human-computer interaction. Proceedings of CHI 2003. New York, ACM Press.
28. Fischer, G. (2003). Meta-design: Beyond user-centered and participatory design. Proceedings of HCI International 2003, 88-92.
29. Fischer, G., Giaccardi, E., Ye, Y., Sutcliffe, A. G., & Mehandjiev, N. (2004). Meta-design: A manifesto for end-user development. Communications of the ACM, 47(9), 33-37.
30. Fitzpatrick, G., Kaplan, K., & Mansfield, T. (1996). Physical spaces, virtual places and social worlds: A study of work in the virtual. Proceedings of CSCW 1996. New York, NY: ACM Press.
31. Forlizzi, J. (2008). The product ecology: Understanding social product use and supporting design culture. International Journal of Design, 2, 11-20.
32. Gay, G., & Hembrooke, H. (2004). Activity-centered design: An ecological approach to designing smart tools and usable systems. Cambridge, MA: MIT Press.
33. Gibson, J. J. (1979). The ecological approach to visual perception. Boston, MA: Houghton Mifflin.
34. González, V., Castro, L., & Kraemer, K. (2007, July). Habitat computing: Towards the creation of tech-enabled Mexican neighborhoods. Paper presented at the 12th International Conference on Human-Computer Interaction, Beijing, P.R. China.
35. Gulliksen, J., Göransson, B., Boivie, I., Blomkvist, S., Persson, J., & Cajander, Å. (2003). Key principles for user-centred systems design. Behaviour and Information Technology, 22, 397-409.
36. Halloran, J.,Hornecker, E., Fitzpatrick,G.,Weal,M.,Millard,D., Michaelides,D., &De Roure, D. (2006). Unfolding understandings: Co-designingUbiComp in situ, over time. Proceedings of DIS 2006. New York, NY: ACM Press.
37. Halloran, J., Rogers, Y., & Scaife, M. (2002). Taking the 'No' out of Lotus Notes: Activity theory, groupware, and student groupwork. Proceedings of CSCL 2002. 169-178.
38. Harper, R. (Ed.). (2003). Inside the smart home. London, UK: Springer-Verlag.
39. Harrison, S., & Dourish, P. (1996). Re-place-ing space: The roles of place and space in collaborative systems. Proceedings of CSCW 1996. New York, NY: ACM Press.
40. Henderson, A. (1991). A development perspective on interface, design, and theory. In J. M. Carroll (Ed.), Designing interaction: Psychology at the human-computer interface (pp. 254-268). Cambridge, UK: Cambridge University Press.
41. Henderson, A., & Kyng, M. (1992). There's no place like home: Continuing design in use. In J. Greenbaum & M. Kyng (Eds.), Design at work: Cooperative design of computer systems (pp. 219-240). Hillsdale, NJ: Erlbaum.
42. Hollan, J., Hutchins, E., & Kirsh, D. (2000). Distributed cognition: Toward a new foundation for human-computer interaction research. ACMTransactions on Computer-Human Interaction, 7, 174-196.
43. Holmquist, L. E., Mattern, F., Schiele, B., Alahuhta, P., Beigl, M., & Gellersen, H.-W. (2001). Smart-Its Friends: A technique for users to easily establish connections between smart artefacts. Ubicomp 2001: Ubiquitous Computing. Berlin, Germany: Springer.
44. Holtzblatt, K., & Beyer, H. (1993). Making customer-centered design work for teams. Communications of the ACM, 36, 93-103.
45. Höök, K. (2006). Designing familiar open surfaces. Proceedings of NordiCHI 2006. New York, NY: ACM Press.
46. Hornecker, E., Halloran, J., Fitzpatrick,G.,Weal,M.,Millard,D., Michaelides,D., &De Roure, D. (2006). UbiComp in opportunity spaces: Challenges for participatory design. Proceedings of PDC 2006. New York, NY: ACM Press.
47. International Organization for Standardization. (n.d.). ISO 9241-210:2010. Ergonomics of human-system interaction-Part 210: Human-centered design for interactive systems.
48. Jung, H., Stolterman, E., Ryan, W., Thompson, T., & Siegel, M. (2008). Toward a framework for ecologies of artifacts: How are digital artifacts interconnected within a personal life? Proceedings of NordiCHI 2008. New York, NY: ACM Press.
49. Kaptelinin, V. (1996). Creating computer-based work environments: An empirical study of Macintosh users. Proceedings of SIGCPR/SIGMIS 1996. New York, NY: ACM Press.
50. Kaptelinin, V. (2008). Interaction design beyond product innovation: Creating technology-enhanced activity spaces (Working Paper WP 2008.2). Department of Informatics, Umeå University, Umeå, Sweden.
51. Kaptelinin, V., & Bannon, L. (2009). Perspectives on the design process: From a focus on artefacts to practices. Proceeding of ECCE 2009. New York, NY: ACM Press.
52. Kaptelinin, V., & Boardman, R. (2007). Towards integrated work environments: Applicationcentric vs. workspace-level design. In V. Kaptelinin & M. Czerwinski (Eds.), Beyond the desktop metaphor: Designing integrated digital work environments (pp. 295-331). Cambridge, MA: MIT Press.
53. Kaptelinin, V., & Nardi. B. (2006). Acting with technology: Activity theory and interaction design. Cambridge, MA: MIT Press.
54. Kensing, F., & Blomberg, J. (1998). Participatory design: Issues and concerns. CSCW Journal, 7, 167-185.
55. Kirsh, D. (2001). The context of work. Human-Computer Interaction, 16, 305-322.
56. Kirsh,D. (2005). Multi-tasking and cost structure: Implications for design, Proceedings of Twentyseventh Annual Conference of the Cognitive Science Society. Mahwah, NJ: Erlbaum.
57. Krippendorf, K. (2006). The semantic turn: A new foundation for design. Boca Raton, FL.: Taylor & Francis.
58. Kuutti, K. (1991). Activity theory and its applications to information systems research and development. In H.-E. Nissen, H. K. Klein, & R. Hirschheim (Eds.), Information systems research arena of the 90's (pp. 525-549). Amsterdam, the Netherlands: North Holland.
59. Leontiev, A.N. (1978). Activity, consciousness, and personality.Englewood Cliffs,NJ: Prentice-Hall.
60. Lieberman, H., Paternò, F., & Wulf, V. (Eds.). (2004). End user development-Empowering people to flexibly employ advanced information and communication technology. Dordrecht, the Netherlands: Kluwer.
61. Löwgren, J. (2008).Encyclopedia entry on interaction design. Retrieved fromhttp://www.interactiondesign. org/encyclopedia/interaction-design. html
62. Löwgren, J. (n.d.). Just how far beyond HCI is interaction design. Retrieved from http://www. boxesandarrows.com/view/just-how-far-beyond-hci-is- interaction-design
63. Löwgren, J., & Stolterman, E. (2004). Thoughtful interaction design: A design perspective on information technology. Cambridge, MA: MIT Press.
64. McCullough, M. (2004). Digital ground: Architecture, pervasive computing, and environmental knowing. Cambridge, MA: MIT Press.
65. McGrenere, J., & Ho, W. (2000). Affordances: Clarifying and evolving a concept. Proceedings of Graphics Interface 2000, 179-186.
66. Millen, D., Muller, M., Geyer, W., Wilcox, E., & Brownholtz, B. (2005). Media choices in an activity-centric collaborative environment. Proceedings of CHI 2005. New York, NY: ACM Press.
67. Moggridge, B. (2007). Designing interactions. Cambridge, MA: MIT Press.
68. Moran, T. P. (2005). UnifiedActivityManagement: Explicitly representing activity in work-support systems. Retrieved from http://www.daimi.au.dk/ ~bardram/ecscw2005/papers/moran.pdf
69. Moran, T. P., & Anderson, R. J. (1990). The workaday world as a paradigm for CSCW design. Proceedings of CSCW' 90. New York, NY: ACM Press.
70. Nardi, B. (1993). A small matter of programming. Cambridge, MA: MIT Press.
71. Nardi, B., & O'Day, V. (1999). Information ecologies: Using technology with heart. Cambridge, MA: MIT Press.
72. Norman, D. (1998). The invisible computer. Why good products can fail, the personal computer is so complex, and information appliances are the solution. Cambridge, MA: MIT Press.
73. Norman, D. (1999). Affordances, conventions and design. interactions, 6, 38-43.
74. Norman, D., & Draper, S. (Eds.). (1986). User centered system design: New perspectives on humancomputer interaction. Hillsdale, NJ: Erlbaum.
75. Oulasvirta, A. (2008, March/April). When users "do" the UbiComp. interactions, pp. 7-9.
76. Oulasvirta, A., & Sumari, L. (2007). Mobile kits and laptop trays: Managing multiple devices in mobile information work. Proceedings of CHI 2007. New York, NY: ACM Press.
77. Poole, E. S., Chetty, M., Grinter, R. E., & Edwards, W. K. (2008). More than meets the eye: Transforming the user experience of home network management. Proceedings of DIS 2008. New York, NY: ACM Press.
78. Rabardel, P., & Bourmand,G. (2003). Fromcomputer to instrument system: A developmental perspective. Interacting with Computers, 15, 665-691.
79. Redström, J. (2006). Towards user design? On the shift from object to user as the subject of design. Design Studies, 27, 123-139.
80. Rodden, T., Crabtree, A., Hemmings, T., Koleva, B., Humble, J., Åkersson, K.-P., & Hansson, P. (2004). Between the dazzle of a new building and its eventual corpse: Assembling the ubiquitous home. Proceedings of DIS 04. New York, NY: ACM Press.
81. Rogers, Y. (2004). New theoretical approaches for HCI. ARIST, 38, 87-143.
82. Rohde, M., Stevens, G., Brödner, P., & Wulf, V. (2009). Towards a paradigmatic shift in IS: Designing for social practice. Proceedings of DESRIST'09. New York, NY: ACM Press.
83. Schatzki, T. R., Knorr-Cetina, K., & von Savigny, E. (Eds.). (2001). The Practice turn in contemporary theory. London, UK: Routledge.
84. Sengers, P., & Gaver, W. (2006). Staying open to interpretation: Engaging multiple meanings in design and evaluation. Proceedings of DIS 2006. New York, NY: ACM Press.
85. Sharp, H., Preece, J., & Rogers, Y. (2007). Interaction design: Beyond human-computer interaction (2nd ed.). New York, NY: Wiley.
86. Shneiderman, B. (1997). Designing the user interface: Strategies for effective human-computer interaction (3rd ed.). Boston, MA: Addison-Wesley.
87. Spinuzzi, C. (2003). Tracing genres through organizations: A sociocultural approach to information design. Cambridge, MA: MIT Press.
88. Streitz, N. A., Hannemann, J., & Thüring, M. (1989). From ideas and arguments to hyperdocuments: Travelling through activity spaces. Proceedings of Hypertext 1989. ACM Press.
89. Suchman, L. (1997). From interactions to integrations:Areflection on the future ofHCI.Keynote address at INTERACT 1997. Retrieved from http://www.acs.org.au/president/1997/intrct97/suchman.htm
90. Tolmie, P., Crabtree, A., Egglestone, S., Humble, J., Greenhalgh, C., & Rodden, T. (2010). Digital plumbing: The mundane work of deploying UbiComp in the home. Personal and Ubiquitous Computing, 14, 181-196.
91. Wild, F., Kalz, M., & Palmér, M. (Eds.). (2008). Mash-up personal learning environments. Proceedings of 1st Workshop MUPPLE'08. Retrieved from http://dspace.ou.nl/dspace/bitstream/1820/1501/1/mupple08-dspace.pdf
92. Wilson, T.D. (2008). Review of: Savolainen, Reijo, Everyday information practices: a social phenomenological perspective. Lanham, MD: Scarecrow Press, 2008. Information Research, 14(1). Retrieved from http://informationr.net/ir/ reviews/revs327.html
93. Winograd, T. (1997). From computing machinery to interaction design. In P. Denning & R. Metcalfe (Eds.), Beyond calculation: The next fifty years of computing (pp. 149-162). London, UK: Springer-Verlag.
94. Wulf, V., & Rohde, M. (1995). Towards an integrated organization and technology development. Proceedings of DIS'95. New York, NY: ACM Press.