CIO and business executive leadership approaches to establishing company-wide information orientation

MIS Quarterly Executive

Volumn 10, Issue 4, 2011, Pages 157-174

  Kettinger, William J ^a   Zhang, Chen ^a   Marchand, Donald A ^b  

^a UNIVERSITY OF MEMPHIS   (United States)

^b IMD   (Switzerland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84864570785     PISSN: 15401960     EISSN: 15401979     Source Type: Journal    
DOI: None     Document Type: Article

References (20)

1. Elena Karahanna, Omar El Sawy and Varun Grover are the accepting senior editors for this article
2. An earlier draft of this article was presented at the 2010 SIM Academic Workshop on New IS Leadership Roles for a Digital World in St. Louis, MO. The authors would like to acknowledge the valuable feedback from workshop participants. We are appreciative of the excellent guidance provided by Elena Karahanna and the other special issue editors and the anonymous reviewers
3. Making Sense of It All: Getting Knowledge From Information," Wall Street Journal, April 25, 2011. http://online.wsj.com/ article/SB10001424052748704662604576257380308685642. html#articleTabs%3Darticle
4. Leadership scholars such as Warren Bennis consider leadership as a function of being aware of yourself and your situation (sensemaking), having a vision that is well communicated (charting the map), building trust and influence among colleagues and subordinates, and taking effective action toward your vision (mobilizing)
5. Marchand, D. A., Kettinger, W. J. and Rollins, J. Information Orientation: The Link to Business Performance, Oxford University Press, 2001
6. Marchand, D. A., Kettinger, W. J. and Rollins, J. "Information Orientation: People, Technology and the Bottom Line," Sloan Management Review (42:3), 2000, pp. 69-80.
7. Managing Information in the Enterprise: Perspectives for Business Leaders," Forbes Insights, 2010, p.2. http://images.forbes.com/ forbesinsights/StudyPDFs/SAP_InformationManagement_04_2010
8. See: Grover, V. and Markus, M. L., eds. Business Process Transformation: Advances in Management Information Systems, M. E. Sharpe, 2008.
9. Zaheer, A. and Zaheer, S. "Catching the Wave: Alertness, Responsiveness and Market Influence in Global Electronic Networks," Management Science (43:11), 1997, pp. 1493-1509.
10. See: Dennis, A. and Vessey, I. "Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities," MIS Quarterly Executive (4:4), 2005, pp. 25-45.
11. A CIO's IO leadership approach is the manner in which a CIO provides direction, implements plans and influences other senior executives and subordinates to improve the information orientation of the entire organization, including the IT practices, information management practices and information behaviors and values
12. See: Lewin, K. and Lippitt, R. "An Experimental Approach to the Study of Autocracy and Democracy: A Preliminary Note," Sociometry (1), 1938, pp. 292-300.
13. Marchand, D. A. "The Chief Information Officer-Achieving Credibility, Relevance & Business Impact," in Leading in the Top Team: The CXO Challenges, ed. Preston, B., Cambridge University Press, 2008, pp. 204-222.
14. See: Yukl, G. A. Leadership in Organizations, 2nd ed., Prentice-Hall, 1989.
15. Zambrano, L., Transcript from the Annual Analyst and Investor Meeting, July 1, 2004, p. 8.
16. See: Bass, B. M. Leadership and Performance Beyond Expectations, Free Press, 1985.
17. See: Bennis, W. G. and Nanus, B. Leaders: The Strategies for Taking Charge, Harper & Row, 1985.
18. See: Greenleaf, R. K. Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, Paulist Press, 1977.
19. See: Weick, K., Sutcliffe, K. and Obstfeld, D. "Organizing and the Process of Sensemaking," Organization Science (16:4), 2005, pp. 409-421.
20. Preston, D. and Karahanna, E. "How to Develop a Shared Vision: The Key to IS Strategic Alignment," MIS Quarterly Executive (8:1), 2009, pp. 1-8.