The chief information officer – Achieving credibility, relevance business impact

Leading in the Top Team: The CXO Challenge

Volumn , Issue , 2008, Pages 204-222

  Marchand, Donald A ^a  

^a IMD   (Switzerland)

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EID: 77956307405     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1017/CBO9780511497636.011     Document Type: Chapter

References (14)

1. M. Hammer, ‘Reengineering work: Don’t automate, obliterate’, Harvard Business Review, July/August 1990, pp. 104–112.
2. N. G. Carr, Does IT Matter? (Cambridge, MA: Harvard Business School Press, 2004).
3. J. F. Rockart, M. J. Earl and J. W. Ross, ‘Eight imperatives for the new IT organization’, Sloan Management Review, Fall (1992), pp. 43–55.
4. D. A. Marchand, W. J. Kettinger and J. D. Rollins, Making the Invisible Visible: How Companies Win with the Right Information, People and IT (Chichester, John Wiley and Sons, 2001).
5. D. A. Marchand, ‘Extracting the business value of IT: It is usage, not just deployment that counts!’, Capco Institute Journal of Financial Transformation, 11 (August 2004), p. 127.
6. D. A. Marchand, W. J. Kettinger and R. Chung, ‘Citigroup’s CEEMEA sales and trading unit: Rapid business improvement
7. through effective use of information, people and IT’. IMD case no. IMD-3-1306, (Lausanne, Switzerland, 2004).
8. M. J. Earl and D. F. Feeny, ‘Is Your CIO Adding Value?’, Sloan Management Review, Spring (1994), pp. 11–20.
9. D. A. Marchand, R. Chung and K. Paddack, ‘CEMEX: Global growth through superior information capabilities’. IMD case
10. no. IMD-3-0953 (Lausanne, Switzerland: 2002) and D. A. Marchand, W. J. Kettinger and R. Chung, ‘Dell’s direct model: Everything to do with information’. IMD case no. IMD-3-1149, (Lausanne, Switzerland: 2004).
11. R. Hunter and D. Aron, From Value to Advantage: Exploiting Information(Stamford, CT: Gartner Group. EXP CIO Signature Program, June 2004).
12. D. A. Marchand, ‘How Effective is Your Company at Using Information?’, European Business Forum, Winter (2001).
13. M. Broadbent and E. Kitzis in The NewCIOLeader (Cambridge, MA: Harvard Business School Press, 2005).
14. M. Earl and D. Feeny, ‘How to be a CEO in the Information Age’, Sloan Management Review, Winter (2000), pp. 11–23.