Building China's municipal healthcare performance evaluation system: A Tuscan perspective

International Journal for Quality in Health Care

Volumn 24, Issue 4, 2012, Pages 403-410

  Li, Hao ^a   Barsanti, Sara ^a   Bonini, Anna ^a  

^a SCUOLA SUPERIORE SANT ANNA   (Italy)

Author keywords

Evaluation agency; Evaluation laws, rules and regulations; Evaluation mechanism; Healthcare performance; Performance evaluation system

Indexed keywords

ARTICLE; CHINA; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; ITALY; PRIORITY JOURNAL; PUBLIC HOSPITAL;

CHINA; DELIVERY OF HEALTH CARE; HUMANS; ITALY; PROGRAM EVALUATION; QUALITY IMPROVEMENT; QUALITY INDICATORS, HEALTH CARE;

EID: 84864504635     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzs032     Document Type: Article

References (44)

1. The State Council of China. Opinions of the CPC Central Committee and the State Council on Deepening the Reform of the Medical and Health Care System. 2009. Translated from Chinese Source
2. Ministry of Health of China. The guiding opinions of conducting experimental public hospital reforms. 2010. Translated from Chinese Source
3. Ministry of Health of China. The management rules (trial) of the urban community health service institutions. 2006. Translated from. Chinese Source
4. The State Council of China. The guiding opinions on urban community health service development. 2006. Translated from Chinese Source
5. Gu X. Government transition and the reform directions of China's healthcare system. Xuehai 2009;2:38-46. Translated from Chinese Source
6. The State Council of China. The opinions on establishing and perfecting the compensation mechanisms of basic healthcare institutions. 2010. Translated from Chinese Source
7. Wang HF. Governance deficiencies and improvement of Chinese community health organizations. Wuhan U J Philos Soc Sci 2009;62:219-24. Translated from Chinese Source
8. Cinquini L, Vainieri M. Measuring primary care services performance: issues and opportunities from a home care pilot experience in the Tuscan health system. Health Serv Manage Res 2008;21:199-210.
9. Seghieri C, Sandoval GA, Brown AD et al. Where to focus efforts to improve overall ratings of care and willingness to return: The case of Tuscan emergency departments. Acad Emerg Med 2009;16:136-44.
10. Brown P, Vainieri M, Bonini A, Nuti S, Cahan M. What might the English NHS learn about quality from Tuscany? Moving from financial and bureaucratic incentives towards 'social' drivers. Soc Public Policy Rev; 2012;6. doi: 10.1007/s10997-012-9218-5.
11. Nuti S, Vainieri M, Bonini A. Disinvestment for re-allocation: a process to identify priorities in healthcare. Health Policy 2010;95:137-43.
12. Kaplan RS, Norton DP. The Balanced Scorecard: Translating Strategy into Action. Cambridge, MA: Harvard Business School Press, 1996.
13. Kaplan RS, Norton DP. Using the balanced scorecard as a strategic management system. Harvard Bus Rev 1996;74:75-85.
14. Banker RD, Chang H, Pizzini MJ. The balanced scorecard: judgmental effects of performance measures linked to strategy. Account Rev 2004;79:1-23.
15. Nuti S, Macchia A. The Employees Point of View in the Performance Measurement System in Tuscany Health Authorities. London, UK: Healthcare Systems Ergonomics and Patients Safety, 2005.
16. Ministry of Health of China. The hospital management and assessment guidelines (2008 version). 2008. Translated from. Chinese Source
17. Ministry of Health of China. The evaluation standards of general hospitals (revised version) & implementation rules (draft for public opinion). 2009. Translated from. Chinese Source
18. Ministry of Health of China. The implementation guideline solution for the establishment of sample community health service centers. 2011. Translated from Chinese Source
19. Ministry of Health of China. Performance evaluation indicators for community health service institutions. 2011. Translated from Chinese Source
20. Freeman T. Using performance indicators to improve health care quality in the public sector: a review of the literature. Health Serv Manage Res 2002;15:126-37.
21. Jerod ML. The current state of performance measurement in health care. Int J Qual Health Care 2004;16 (Suppl. I):i5-9.
22. Kiefe CI, Weissman NW, Allison JJ et al. Identifying achievable benchmarks of care: concepts and methodology. Int J Qual Health Care 1998;10:443-7.
23. Mullen PM. Using performance indicators to improve performance. Health Serv Manage Res 2004;17:217-28.
24. Wang Z, Qiu Z, Lin JH. Comparative study of JCI accreditation with general hospital evaluation in China. Chinese Health Qual Manage 2008;15:20-2. Translated from Chinese Source
25. Laboratorio Management e Sanita'. Il sistema di valutazione della performance della sanita' toscana-Report 2009. Edizioni ETS, 2010.
26. Nuti S, Daraio C, Speroni C, Vainieri M. Relationships between technical efficiency and the quality and costs of health care in Italy. Int J Qual Health Care 2011; 23:324-30.
27. Du LX. Coase theorem, property right theory and property right system reform in hospitals. Health Econ Res 2000;8:9-10. Translated from Chinese source
28. Coase RH. The problem of social cost. J Law Econ 1960;3:1-44.
29. Schlafly AL. The greatest economic insight of the 20th century. J Am Physician Surg 2007;12:45-7.
30. Du LX. Operational Techniques of the Property Right Reform of China's Public Hospital. Peking Union Medical College Press, 2004. Translated from Chinese Source
31. David EM. Sappington. Incentives in principal-agent relationships. J Econ Perspect 1991;5:45-66.
32. Davis JH, Schoorman FD, Donaldson L. Toward a stewardship theory of management. Acad Manage Rev 1997;22:20-48.
33. Maslow AH. A theory of human motivation. Psychol Rev 1943;50:370-96.
34. Fisher C, Downes B. Performance measurement and metric manipulation in the public sector. Bus Ethics Eur Rev 2008;17:245-58.
35. Nuti S, Bonini A, Murante AM et al. Performance assessment in the maternity pathway in Tuscany region. Health Serv Manage Res 2009;22:115-21.
36. Xu DH. Separating administration from management. China Hosp CEO 2009;1:21-5. Translated from Chinese Source
37. Liu XS. The determination of evaluator in the government performance evaluation system: from the perspective of public accountability. J Audit Econ 2009;26:11-9. Translated from Chinese Source
38. Bevan G, Hood C. What's measured is what matters: targets and gaming in the English public health care system. Public Admin 2006;84:517-38.
39. Nuti S, Vainieri M, Bonini A. Managing gaming phenomena in the Tuscan performance evaluation system. Working paper n.01. Laboratorio Management e Sanita', Scuola Superiore Sant'Anna, 2008.
40. Shanghai Hospital Overall Evaluation (accreditation) Center. Brief Report. http://www.shyyxh.cn/?action-viewnews-itemid-184# (31 March 2010, date last accessed).
41. The municipal government performance management statute in Harbin city. 2009. Translated from Chinese Source
42. Hurtado MP, Swift EK, Corrigan JM. Envisioning the National Healthcare Quality Report. The US Institute of Medicine. Washington: National Academy Press, 2001.
43. Gu X. The essence of public hospital reform depends on government reform. Chinese Hlthc Insur 2010;3:27-9. Translated from Chinese Sourcessssss
44. Del Val MP, Fuentes CM. Resistance to change: a literature review and empirical study. Manage Decis 2003;41: 148-55.