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Volumn 17, Issue 4, 2004, Pages 217-228

Using performance indicators to improve performance

Author keywords

[No Author keywords available]

Indexed keywords

ACCURACY; ARTICLE; CATARACT EXTRACTION; DAY HOSPITAL; DECISION MAKING; EXPERT SYSTEM; HEALTH CARE ACCESS; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; JOB PERFORMANCE; LEARNING; MEDICAL INFORMATION SYSTEM; NATIONAL HEALTH SERVICE; PERSONNEL MANAGEMENT; PRIORITY JOURNAL; PRODUCTIVITY; PUNISHMENT; QUALITY CONTROL; RATING SCALE; REWARD; TOTAL HIP PROSTHESIS; UNITED KINGDOM;

EID: 8844237668     PISSN: 09514848     EISSN: None     Source Type: Journal    
DOI: 10.1258/0951484042317723     Document Type: Article
Times cited : (18)

References (26)
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  • 2
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    • A systems perspective of performance management in public sector organisations
    • Boland, T. and Fowler, A. A systems perspective of performance management in public sector organisations. The International Journal of Public Sector Management 2000; 13(5): 417-446
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    • Boland, T.1    Fowler, A.2
  • 3
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    • 'Dirty dozen' chief speaks out
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    • Carlisle, D.1
  • 7
  • 9
    • 0004828795 scopus 로고
    • DHSS (plus accompanying regional summaries), London: Department of Health and Social Security
    • DHSS. Performance Indicators National Summary for 1981 (plus accompanying regional summaries), London: Department of Health and Social Security, 1983
    • (1983) Performance Indicators National Summary for 1981
  • 13
    • 0036247951 scopus 로고    scopus 로고
    • Using performance indicators to improve health care quality in the public sector: A review of the literature
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    • Freeman, T.1
  • 15
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    • Performance indicators and social constructivism: Conflict and control in housing management
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    • (2000) Critical Social Policy , vol.20 , Issue.1 , pp. 85-103
    • Jacobs, K.1    Manzi, T.2
  • 16
    • 0021796149 scopus 로고
    • Performance Indicators - Is Anything New?
    • Mullen, P. M. Performance Indicators - Is Anything New? Hospital and Health Services Review 1986; 81(4): 165-167
    • (1986) Hospital and Health Services Review , vol.81 , Issue.4 , pp. 165-167
    • Mullen, P.M.1
  • 17
    • 0033612857 scopus 로고    scopus 로고
    • Learning from differences within the NHS
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  • 18
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    • Nove, A. The problem of success indicators in Soviet Industry. Economica New Series 1958; 25(97): 1-13
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    • Nove, A.1
  • 21
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    • Beyond the Managerial Model: The case for broadening performance assessment in Government and the Public Services
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    • Pollitt, C.1
  • 23
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    • Hospitals faking cuts in casualty wait times
    • (11 May)
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  • 24
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    • Performance management and Operational Research: A marriage made in heaven?
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  • 25
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.