Implementation of a quality management system according to 9001 standard in a hospital in the home unit: Changes and achievements

International Journal of Health Care Quality Assurance

Volumn 25, Issue 6, 2012, Pages 498-508

  Rodríguez Cerrillo, Matilde ^a   Fernández Díaz, Eddita ^a   Iñurrieta Romero, Amaia ^a   Poza Montoro, Ana ^a  

^a HOSPITAL CLÍNICO SAN CARLOS   (Spain)

Author keywords

Hospital in the Home; Hospitals; ISO 9000 series; ISO standard; Patient care; Quality care; Spain

Indexed keywords

ARTICLE; ENVIRONMENT; EQUIPMENT; HEALTH CARE QUALITY; HOME CARE; HOSPITAL MANAGEMENT; HOSPITAL READMISSION; HUMAN; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; STANDARD; STATISTICS; TOTAL QUALITY MANAGEMENT;

ENVIRONMENT; EQUIPMENT FAILURE; HOME CARE SERVICES, HOSPITAL-BASED; HOSPITAL ADMINISTRATION; HUMANS; PATIENT READMISSION; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; TOTAL QUALITY MANAGEMENT;

EID: 84863624786     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526861211246458     Document Type: Article

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