An ISO 9001 quality management system in a hospital: Bureaucracy or just benefits?

International Journal of Health Care Quality Assurance

Volumn 18, Issue 5, 2005, Pages 361-369

  Van Den Heuvel, Jaap ^a   Koning, Lida ^b   Bogers, Ad J J C ^c   Berg, Marc ^d   Van Dijen, Monique E M ^e  

^a CANISIUS WILHELMINA HOSPITAL   (Netherlands)

^b RED CROSS HOSPITAL   (Netherlands)

^c ERASMUS MEDICAL CENTER   (Netherlands)

^d ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^e CAPGEMINI   (Netherlands)

Author keywords

Hospitals; ISO 9000 series; Quality management; Quality standards

Indexed keywords

ACCREDITATION; ARTICLE; INTERNATIONAL COOPERATION; MANAGEMENT; NETHERLANDS; ORGANIZATION AND MANAGEMENT; PUBLIC HOSPITAL; RED CROSS; STANDARD; TOTAL QUALITY MANAGEMENT;

ACCREDITATION; HOSPITALS, PUBLIC; INTERNATIONALITY; MANAGEMENT AUDIT; NETHERLANDS; RED CROSS; TOTAL QUALITY MANAGEMENT;

EID: 23944489075     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860510612216     Document Type: Article

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