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Volumn , Issue , 2006, Pages 367-371

Analysis of customer demand to capture customer demand knowledge

Author keywords

Customer demand discrimination; Knowledge capture; Simulation in business

Indexed keywords

CLUSTERING ANALYSIS; CONTOUR MODELS; CUSTOMER DEMANDS; CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS; CUSTOMER VALUES; DISCRIMINATION MODEL; KEY VARIABLES; KNOWLEDGE CAPTURE; MOBILE CUSTOMER; MOBILE INDUSTRY;

EID: 84863272298     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (1)

References (9)
  • 3
    • 0031537204 scopus 로고    scopus 로고
    • Loyalty programs and their impact on repeat-purchase loyalty patterns
    • PII S0167811697000220
    • Sharp, B. and A. Sharp, 1997. "Loyalty programs and their impact on repeat-purchase loyalty patterns". International Journal of Research in Marketing, No.14, 473-486. (Pubitemid 127176885)
    • (1997) International Journal of Research in Marketing , vol.14 , Issue.5 , pp. 473-486
    • Sharp, B.1    Sharp, A.2
  • 4
    • 0042740744 scopus 로고    scopus 로고
    • A model of value creation: Supplier behaviors and their impact on reseller-perceived value
    • DOI 10.1016/S0019-8501(00)00138-3, PII S0019850100001383
    • Simpson. P.M; J.A. Siguaw; T.L. Baker. 2001. "Value Creation Supplier Behaviors and Their Impact on Reseller-Perceived Value". Industrial Marketing Management, No.30, 119-134. (Pubitemid 33633671)
    • (2001) Industrial Marketing Management , vol.30 , Issue.2 , pp. 119-134
    • Simpson, P.M.1    Siguaw, J.A.2    Baker, T.L.3
  • 7
    • 0036257968 scopus 로고    scopus 로고
    • Customer loyalty in e-commerce: An exploration of its antecedents and consequences
    • Srinivasan, S.S.; R. Andeson; and K. Ponnavolu. 2002, "Customer Loyalty in E-commerce: an Exploration of Its Antecedents and Consequences." Journal of Retailing, No.78, 41-50.
    • (2002) Journal of Retailing , Issue.78 , pp. 41-50
    • Srinivasan, S.S.1    Andeson, R.2    Ponnavolu, K.3
  • 9
    • 33745253930 scopus 로고    scopus 로고
    • The analysis of customer value dimensions' difference of the bank's interacting channel
    • Institute of Electrical and Electronice Engineer Inc
    • Wan, Y.; Y. Qian; J. Li; and L. Cui. 2005. "The Analysis of Customer Value Dimensions' Difference of the Bank's Interacting Channel." In The Second IEEE Conference on Service Systems and Service Management, Institute of Electrical and Electronice Engineer Inc, 193-198.
    • (2005) The Second IEEE Conference on Service Systems and Service Management , pp. 193-198
    • Wan, Y.1    Qian, Y.2    Li, J.3    Cui, L.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.