Discovering blood donor arrival patterns using data mining: A method to investigate service quality at blood centers

Journal of Medical Systems

Volumn 36, Issue 2, 2012, Pages 579-594

  Testik, Murat Caner ^a   Ozkaya, Banu Yuksel ^a   Aksu, Salih ^a   Ozcebe, Osman Ilhami ^a  

^a HACETTEPE UNIVERSITY   (Turkey)

Author keywords

Adaptive workforce; Arrival patterns; Blood centers; Classification; Clustering; Data mining; Queueing networks

Indexed keywords

ARTICLE; BLOOD BANK; BLOOD DONOR; DATA MINING; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH CARE UTILIZATION; HEALTH SERVICE; HOSPITAL MANAGEMENT; HUMAN; METHODOLOGY; PERSONNEL MANAGEMENT; RESOURCE ALLOCATION; ORGANIZATION AND MANAGEMENT; SYSTEMS THEORY; TIME; UNIVERSITY HOSPITAL;

BLOOD BANKS; BLOOD DONORS; DATA MINING; EFFICIENCY, ORGANIZATIONAL; HOSPITALS, UNIVERSITY; HUMANS; PERSONNEL STAFFING AND SCHEDULING; QUALITY ASSURANCE, HEALTH CARE; SYSTEMS THEORY; TIME FACTORS;

EID: 84863216908     PISSN: 01485598     EISSN: 1573689X     Source Type: Journal    
DOI: 10.1007/s10916-010-9519-7     Document Type: Article

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