메뉴 건너뛰기




Volumn 16, Issue 4, 2012, Pages 121-152

A New open door: The smartphone's impact on work-to-life conflict, stress, and resistance

Author keywords

Bring your own device (BYOD); mobile business; office home smartphone (OHS); segmentation culture; stress; user resistance; work to life conflict

Indexed keywords


EID: 84863087619     PISSN: 10864415     EISSN: None     Source Type: Journal    
DOI: 10.2753/JEC1086-4415160405     Document Type: Conference Paper
Times cited : (126)

References (45)
  • 1
    • 33847732613 scopus 로고    scopus 로고
    • IT road warriors: Balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions
    • Ahuja, M.K.; Chudoba, K.M.; Kacmar, C.J.; McKnight, D.H.; and George, J.F. IT road warriors: Balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions. MIS Quarterly, 31, 1 (2007), 1-17.
    • (2007) MIS Quarterly , vol.31 , Issue.1 , pp. 1-17
    • Ahuja, M.K.1    Chudoba, K.M.2    Kacmar, C.J.3    McKnight, D.H.4    George, J.F.5
  • 2
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson, J.C., and Gerbing, D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 3 (1988), 411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 3
    • 0036898760 scopus 로고    scopus 로고
    • Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes
    • Anderson, S.E.; Coffey, B.S.; and Byerly, R.T. Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Management, 28, 6 (2002), 787-810.
    • (2002) Journal of Management , vol.28 , Issue.6 , pp. 787-810
    • Anderson, S.E.1    Coffey, B.S.2    Byerly, R.T.3
  • 4
    • 12944249264 scopus 로고    scopus 로고
    • Rhythms of life: Antecedents and outcomes of work-family balance in employed parents
    • Aryee, S.; Srinivas, E.S.; and Tan, H.H. Rhythms of life: Antecedents and outcomes of work-family balance in employed parents. Journal of Applied Psychology, 90, 1 (2005), 132-146.
    • (2005) Journal of Applied Psychology , vol.90 , Issue.1 , pp. 132-146
    • Aryee, S.1    Srinivas, E.S.2    Tan, H.H.3
  • 5
    • 0034339058 scopus 로고    scopus 로고
    • All in a day's work: Boundaries and micro role transitions
    • Ashforth, B.E.; Kreiner, G.E.; and Fugate, M. All in a day's work: Boundaries and micro role transitions. Academy of Management Review, 25, 3 (2000), 472-491.
    • (2000) Academy of Management Review , vol.25 , Issue.3 , pp. 472-491
    • Ashforth, B.E.1    Kreiner, G.E.2    Fugate, M.3
  • 6
    • 81355153720 scopus 로고    scopus 로고
    • Technostress: Technological antecedents and implications
    • Ayyagari, R.; Grover, V.; and Purvis, R. Technostress: Technological antecedents and implications. MIS Quarterly, 35, 4 (2011), 831-858.
    • (2011) MIS Quarterly , vol.35 , Issue.4 , pp. 831-858
    • Ayyagari, R.1    Grover, V.2    Purvis, R.3
  • 7
    • 0016922179 scopus 로고
    • Perceived situational moderators of the relationship between subjective role ambiguity and role strain
    • Beehr, T.A. Perceived situational moderators of the relationship between subjective role ambiguity and role strain. Journal of Applied Psychology, 61, 1 (1976), 35-40.
    • (1976) Journal of Applied Psychology , vol.61 , Issue.1 , pp. 35-40
    • Beehr, T.A.1
  • 8
    • 84863094921 scopus 로고    scopus 로고
    • Blackberry works well also in Korea
    • February 5, available at
    • Blackberry works well also in Korea. Yonhap News, February 5, 2009 (available at http://news.naver.com/main/read.nhn?mode=LSD&mid=sec&sid1= 101&oid=001&aid=0002485985/).
    • (2009) Yonhap News
  • 10
    • 0001417275 scopus 로고    scopus 로고
    • Work-family conflict in the organization: Do life role values make a difference?
    • October
    • Carlson, D.S., and Kacmar, K.M. Work-family conflict in the organization: Do life role values make a difference? Journal of Management, 26, 5 (October 2000), 1031-1054.
    • (2000) Journal of Management , vol.26 , Issue.5 , pp. 1031-1054
    • Carlson, D.S.1    Kacmar, K.M.2
  • 11
    • 84863113741 scopus 로고    scopus 로고
    • A study about the impacts of characteristics of information systems and managerial control on job satisfaction and performancein the mobile work environment
    • Cho, S., and Lee, S. A study about the impacts of characteristics of information systems and managerial control on job satisfaction and performancein the mobile work environment. National Information Society Agency Journal of Information Policy, 16, 4 (2009), 49-72.
    • (2009) National Information Society Agency Journal of Information Policy , vol.16 , Issue.4 , pp. 49-72
    • Cho, S.1    Lee, S.2
  • 12
    • 0002958053 scopus 로고    scopus 로고
    • Two cheers for the virtual office
    • Summer
    • Davenport, T.H., and Pearlson, K. Two cheers for the virtual office. Sloan Management Review, 39, 4 (Summer 1998), 51-65.
    • (1998) Sloan Management Review , vol.39 , Issue.4 , pp. 51-65
    • Davenport, T.H.1    Pearlson, K.2
  • 13
    • 70350371803 scopus 로고    scopus 로고
    • Boundary/border theory and work- family integration
    • Desrochers, S., and Sargent, L.D. Boundary/border theory and work- family integration. Organization Management Journal, 1, 1 (2004), 40-48.
    • (2004) Organization Management Journal , vol.1 , Issue.1 , pp. 40-48
    • Desrochers, S.1    Sargent, L.D.2
  • 14
    • 2442568949 scopus 로고    scopus 로고
    • Success factors and impacts of mobile business applications: Results from a mobile e-procurement study
    • Spring
    • Gebauer, J., and Shaw, M.J. Success factors and impacts of mobile business applications: Results from a mobile e-procurement study. International Journal of Electronic Commerce, 8, 3 (Spring 2004), 19-41.
    • (2004) International Journal of Electronic Commerce , vol.8 , Issue.3 , pp. 19-41
    • Gebauer, J.1    Shaw, M.J.2
  • 16
    • 0344254000 scopus 로고    scopus 로고
    • Does work-home interference mediate the relationship between workload and well-being?
    • Geurts, S.A.E.; Kompier, M.A.J.; Roxburgh, S.; and Houtman, I.L.D. Does work-home interference mediate the relationship between workload and well-being? Journal of Vocational Behavior, 63, 3 (2003), 532-559.
    • (2003) Journal of Vocational Behavior , vol.63 , Issue.3 , pp. 532-559
    • Geurts, S.A.E.1    Kompier, M.A.J.2    Roxburgh, S.3    Houtman, I.L.D.4
  • 17
    • 0345116423 scopus 로고    scopus 로고
    • The relation between work-family balance and quality of life
    • Greenhaus, J.H.; Collins, K.M.; and Shaw, J.D. The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63, 3 (2003), 510-531.
    • (2003) Journal of Vocational Behavior , vol.63 , Issue.3 , pp. 510-531
    • Greenhaus, J.H.1    Collins, K.M.2    Shaw, J.D.3
  • 18
    • 84863094930 scopus 로고    scopus 로고
    • When the business and personal smartphone collide
    • August 10, available at
    • Gruman, G. When the business and personal smartphone collide. Info- World (August 10, 2010) (available at www.infoworld.com/d/mobilize/ when-the-business-and-personal-smartphone-collide-711?source=footer/).
    • (2010) Info- World
    • Gruman, G.1
  • 20
    • 49049109901 scopus 로고    scopus 로고
    • I'm home for the kids: Contradictory implications for work-life balance of teleworking mothers
    • Hilbrecht, M.; Shaw, S.M.; Johnson, L.C.; and Andrey, J. "I'm home for the kids": Contradictory implications for work-life balance of teleworking mothers. Gender, Work & Organization, 15, 5 (2008), 454-476.
    • (2008) Gender, Work & Organization , vol.15 , Issue.5 , pp. 454-476
    • Hilbrecht, M.1    Shaw, S.M.2    Johnson, L.C.3    Andrey, J.4
  • 21
    • 0141857125 scopus 로고    scopus 로고
    • Does it matter where you work? A comparison of how three work venues (traditional office, virtual office, and home office) influence aspects of work and personal/family life
    • Hill, E.J.; Ferris, M.; and Märtinson, V. Does it matter where you work? A comparison of how three work venues (traditional office, virtual office, and home office) influence aspects of work and personal/family life. Journal of Vocational Behavior, 63, 2 (2003), 220-241.
    • (2003) Journal of Vocational Behavior , vol.63 , Issue.2 , pp. 220-241
    • Hill, E.J.1    Ferris, M.2    Märtinson, V.3
  • 22
    • 0030176806 scopus 로고    scopus 로고
    • Work and family in the virtual office
    • Hill, E.J.; Hawkins, A.J.; and Miller, B.C. Work and family in the virtual office. Family Relations, 45, 3 (1996), 293-301.
    • (1996) Family Relations , vol.45 , Issue.3 , pp. 293-301
    • Hill, E.J.1    Hawkins, A.J.2    Miller, B.C.3
  • 23
    • 0035579980 scopus 로고    scopus 로고
    • Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance
    • Hill, E.J.; Hawkins, A.J.; Ferris, M.; and Weitzman, M. Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations, 50, 1 (2001), 49-54.
    • (2001) Family Relations , vol.50 , Issue.1 , pp. 49-54
    • Hill, E.J.1    Hawkins, A.J.2    Ferris, M.3    Weitzman, M.4
  • 24
    • 33645141935 scopus 로고    scopus 로고
    • Zones of tolerance: Alternative scales for measuring information systems service quality
    • Kettinger, W.J., and Lee, C.C. Zones of tolerance: Alternative scales for measuring information systems service quality. MIS Quarterly, 29, 4 (2005), 607-623.
    • (2005) MIS Quarterly , vol.29 , Issue.4 , pp. 607-623
    • Kettinger, W.J.1    Lee, C.C.2
  • 25
    • 69549110659 scopus 로고    scopus 로고
    • Investigating user resistance to information systems implementation: A status quo bias perspective
    • Kim, H.W., and Kankanhalli, A. Investigating user resistance to information systems implementation: A status quo bias perspective. MIS Quarterly, 33, 3 (2009), 567-582.
    • (2009) MIS Quarterly , vol.33 , Issue.3 , pp. 567-582
    • Kim, H.W.1    Kankanhalli, A.2
  • 26
    • 48949096987 scopus 로고    scopus 로고
    • Moderating effects of job relevance and experience on mobile wireless technology acceptance: Adoption of a smartphone by individuals
    • Kim, S.H. Moderating effects of job relevance and experience on mobile wireless technology acceptance: Adoption of a smartphone by individuals. Information & Management, 45, 6 (2008), 387-393.
    • (2008) Information & Management , vol.45 , Issue.6 , pp. 387-393
    • Kim, S.H.1
  • 27
    • 77949376113 scopus 로고    scopus 로고
    • Work-life initiatives and organizational change: Overcoming mixed messages to move from the margin to the mainstream
    • Kossek, E.; Lewis, S.; and Hammer, L.B. Work-life initiatives and organizational change: Overcoming mixed messages to move from the margin to the mainstream. Human Relations, 63, 1 (2010), 3-19.
    • (2010) Human Relations , vol.63 , Issue.1 , pp. 3-19
    • Kossek, E.1    Lewis, S.2    Hammer, L.B.3
  • 28
    • 33744531654 scopus 로고    scopus 로고
    • Consequences of work-home segmentation or integration: A person-environment fit perspective
    • Kreiner, G.E. Consequences of work-home segmentation or integration: A person-environment fit perspective. Journal of Organizational Behavior, 27, 4 (2006), 485-507.
    • (2006) Journal of Organizational Behavior , vol.27 , Issue.4 , pp. 485-507
    • Kreiner, G.E.1
  • 29
    • 2442526754 scopus 로고    scopus 로고
    • Introduction to the special issue: Mobile commerce applications
    • Spring
    • Liang, T.P., and Wei, C.P. Introduction to the special issue: Mobile commerce applications. International Journal of Electronic Commerce, 8, 3 (Spring 2004), 7-17.
    • (2004) International Journal of Electronic Commerce , vol.8 , Issue.3 , pp. 7-17
    • Liang, T.P.1    Wei, C.P.2
  • 30
    • 0036016132 scopus 로고    scopus 로고
    • Moderators of the relationship between work-family conflict and career satisfaction
    • Martins, L.L.; Eddleston, K.A.; and Veiga, J.F. Moderators of the relationship between work-family conflict and career satisfaction. Academy of Management Journal, 45, 2 (2002), 399-409.
    • (2002) Academy of Management Journal , vol.45 , Issue.2 , pp. 399-409
    • Martins, L.L.1    Eddleston, K.A.2    Veiga, J.F.3
  • 31
    • 0000094602 scopus 로고    scopus 로고
    • One road to turnover: An examination of work exhaustion in technology professionals
    • Moore, J.E. One road to turnover: An examination of work exhaustion in technology professionals. MIS Quarterly, 24, 1 (2000), 141-168.
    • (2000) MIS Quarterly , vol.24 , Issue.1 , pp. 141-168
    • Moore, J.E.1
  • 32
    • 84863087257 scopus 로고    scopus 로고
    • No rest where smartphone lives-Mobile stress of office workers
    • September 5, available at
    • No rest where smartphone lives-Mobile stress of office workers. Kyunghyang Shinmun, September 5, 2010 (available at http://news.khan.co.kr/kh- news/khan-art-view.html?artid=201009052221055&code= 930201/).
    • (2010) Kyunghyang Shinmun
  • 33
    • 34547877585 scopus 로고    scopus 로고
    • Sociomaterial practices: Exploring technology at work
    • Orlikowski, W.J. Sociomaterial practices: Exploring technology at work. Organization Studies, 28, 9 (2007), 1435-1448.
    • (2007) Organization Studies , vol.28 , Issue.9 , pp. 1435-1448
    • Orlikowski, W.J.1
  • 34
    • 84863094925 scopus 로고    scopus 로고
    • RIM aims to separate corporate and personal use in same device
    • January 24 available at
    • Petrou, A. RIM aims to separate corporate and personal use in same device. TechEYE.net, January 24, 2011 (available at www.techeye.net/ mobile/rim-aims-to-seperate-corporate-and-personal-use-in-samedevice# ixzz1DREBzJKE/).
    • (2011) TechEYE.net
    • Petrou, A.1
  • 35
    • 80755189350 scopus 로고    scopus 로고
    • Deciding when to use tablets for business applications
    • Pitt, L.; Berthon, P.; and Robson, K. Deciding when to use tablets for business applications. MIS Quarterly Executive, 10, 3 (2011), 133-139.
    • (2011) MIS Quarterly Executive , vol.10 , Issue.3 , pp. 133-139
    • Pitt, L.1    Berthon, P.2    Robson, K.3
  • 36
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: A critical review of the literature and recommended remedies
    • Podsakoff, P.M.; MacKenzie, S.B.; Jeong-Yeon, L.; and Podsakoff, N.P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 5 (2003), 879-903.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Jeong-Yeon, L.3    Podsakoff, N.P.4
  • 37
    • 77953491753 scopus 로고    scopus 로고
    • Sex, gender, and the work-to-family interface: Exploring negative and positive interdependencies
    • Powell, G.N., and Greenhaus, J.H. Sex, gender, and the work-to-family interface: Exploring negative and positive interdependencies. Academy of Management Journal, 53, 3 (2010), 513-534.
    • (2010) Academy of Management Journal, 53 , vol.3 , pp. 513-534
    • Powell, G.N.1    Greenhaus, J.H.2
  • 38
    • 84863111302 scopus 로고    scopus 로고
    • Smart network infrastructure enhancement and private-activated composition. Korea Communications Commission, Seoul, July 2010
    • Smart network infrastructure enhancement and private-activated composition. Korea Communications Commission, Seoul, July 2010.
  • 39
    • 0035029919 scopus 로고    scopus 로고
    • Home-based telework, gender, and the synchronization of work and family: Perspectives of teleworkers and their co-residents
    • Sullivan, C., and Lewis, S. Home-based telework, gender, and the synchronization of work and family: Perspectives of teleworkers and their co-residents. Gender, Work & Organization, 8, 2 (2001), 123-145.
    • (2001) Gender, Work & Organization , vol.8 , Issue.2 , pp. 123-145
    • Sullivan, C.1    Lewis, S.2
  • 40
    • 84863111303 scopus 로고    scopus 로고
    • Survey on the wireless Internet usage. Korea Internet and Security Agency, Seoul, December 2010 ( available at
    • Survey on the wireless Internet usage. Korea Internet and Security Agency, Seoul, December 2010 (available at http://isis.kisa.or.kr/board/ index.jsp?pageId=040100&bbsId=7&itemId=771&pageIndex=2/).
  • 41
    • 84863087258 scopus 로고    scopus 로고
    • Survey Respondents: Profile Reference Book. San Francisco: Zoomerang 2009 ( available at
    • Survey Respondents: Profile Reference Book. San Francisco: Zoomerang, 2009 (available at www.zoomerang.com/resources/Panel-Profile-Book .pdf).
  • 43
    • 33750388165 scopus 로고    scopus 로고
    • Changing identities in a changing workplace: Identification, identity enactment, self-verification, and telecommuting
    • Thatcher, S.M.B., and Zhu, X. Changing identities in a changing workplace: Identification, identity enactment, self-verification, and telecommuting. Academy of Management Review, 31, 4 (2006), 1076-1088.
    • (2006) Academy of Management Review , vol.31 , Issue.4 , pp. 1076-1088
    • Thatcher, S.M.B.1    Zhu, X.2
  • 44
    • 67650340726 scopus 로고    scopus 로고
    • Working overtime: Patterns of smartphone and PC usage in the day of an information worker
    • In H. Tokuda, M. Beigl, A. Friday, A.J.B. Brush, and Y. Tobe (eds.), Berlin: Springer
    • Tokuda, H.; Beigl, M.; Friday, A.; Brush, A.; Tobe, Y.; Karlson, A.; Meyers, B.; Jacobs, A.; Johns, P.; and Kane, S. Working overtime: Patterns of smartphone and PC usage in the day of an information worker. In H. Tokuda, M. Beigl, A. Friday, A.J.B. Brush, and Y. Tobe (eds.), Pervasive Computing. Lecture Notes in Computer Science, vol. 5538. Berlin: Springer, 2009, pp. 398-405.
    • (2009) Pervasive Computing. Lecture Notes in Computer Science , vol.5538 , pp. 398-405
    • Tokuda, H.1    Beigl, M.2    Friday, A.3    Brush, A.4    Tobe, Y.5    Karlson, A.6    Meyers, B.7    Jacobs, A.8    Johns, P.9    Kane, S.10
  • 45
    • 77949305119 scopus 로고    scopus 로고
    • Identifying the ideal fit between mobile work and mobile work support
    • Yuan, Y.; Archer, N.; Connelly, C.E.; and Zheng, W. Identifying the ideal fit between mobile work and mobile work support. Information & Management, 47, 3 (2010), 125-137.
    • (2010) Information & Management , vol.47 , Issue.3 , pp. 125-137
    • Yuan, Y.1    Archer, N.2    Connelly, C.E.3    Zheng, W.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.