Speaking across the drapes: Communication strategies of anesthesiologists and obstetricians during a simulated maternal crisis

Simulation in Healthcare

Volumn 7, Issue 3, 2012, Pages 166-170

  Minehart, Rebecca D ^a,c   Pian Smith, May C M ^a,c   Walzer, Toni B ^b,c   Gardner, Roxane ^b,c   Rudolph, Jenny W ^a,c   Simon, Robert ^a   Raemer, Daniel B ^a,c  

^a MASSACHUSETTS GENERAL HOSPITAL   (United States)

^b BRIGHAM AND WOMEN S HOSPITAL   (United States)

^c Center for Medical Simulation Cambridge   (United States)

Author keywords

Anesthesiology; Communication; Maternal code; Medical education; Obstetrics; Simulation; Teamwork

Indexed keywords

ANESTHESIA; ARTICLE; CLINICAL COMPETENCE; EDUCATION; FEMALE; HUMAN; INTERPERSONAL COMMUNICATION; MEDICAL EDUCATION; METHODOLOGY; OBSTETRICS; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PREGNANCY; PREGNANCY COMPLICATION; PSYCHOLOGICAL ASPECT; TEACHING; UNITED STATES; VIDEORECORDING;

ANESTHESIA; CLINICAL COMPETENCE; COMMUNICATION; EDUCATION, MEDICAL; FEMALE; HUMANS; MASSACHUSETTS; OBSTETRICS; ORGANIZATIONAL CULTURE; PATIENT CARE TEAM; PATIENT SIMULATION; PREGNANCY; PREGNANCY COMPLICATIONS; TEACHING; VIDEOTAPE RECORDING;

EID: 84862222817     PISSN: 15592332     EISSN: 1559713X     Source Type: Journal    
DOI: 10.1097/SIH.0b013e31824e73fb     Document Type: Article

References (44)

1. World Alliance for Patient Safety. WHO surgical safety checklist and implementation manual 2008. Available at: http://www.who.int/patientsafety/ safesurgery/ss-checklist/en/index.html. Accessed December 27, 2011.
2. Cannon-Bowers JA, Salas E. Making Decisions Under Stress: Implications for Individual and Team Training. Washington, DC: American Psychological Association; 1998.
3. Salas E, Prince C, Bowers CA, et al. A methodology for enhancing crew resource management training. Hum Factors 1999;41:161-172. (Pubitemid 29228335)
4. Helmreich RL. Cockpit management attitudes. Hum Factors 1984;26:583-589. (Pubitemid 15167958)
5. Helmreich RL, Foushee HC. Why crew resource management? The history and status of human factors training programs in aviation. In: Wiener E, Kanki B, Helmreich R, eds. Cockpit Resource Management. New York, NY: Academic Press; 1993:2-45.
6. Brown P, Levinson S. Politeness: Some Universals in Language Usage. Cambridge, UK: Cambridge University Press; 1987.
7. Lambert B. Face and politeness in pharmacist-physician interaction. Soc Sci Med 1996;43:1189-1198. (Pubitemid 26335277)
8. Carroll JS, Rudolph JW, Hatakenaka S. Learning from experience in high-hazard industries. Res Organ Behav 2002;24:87-137.
9. Cohen MS, Freeman JT, Wolf S. Meta-recognition in time stressed decision making: recognizing, critiquing, and correcting. Hum Factors 1996;38:206-219.
10. Croskerry P, Wears RL, Binder LS. Setting the educational agenda and curriculum for error prevention in emergency medicine. Acad Emerg Med 2000;7:1194-1200.
11. Vogus TJ, Sutcliffe KM, Wieick KE. Doing no harm: enabling, enacting, and elaborating a culture of safety in health care. Acad Manage Perspect 2010;24:60-77.
12. Weick KE, Sutcliffe KM, Obstfeld D. Organizing for high reliability: processes of collective mindfulness. In: Sutton RI, Staw BM, eds. Research in Organizational Behavior, Vol 21. Stamford, CT: JAI Press; 1999:81-123.
13. Rudolph JW, Morrison JB, Carroll JS. The dynamics of action-oriented problem-solving: linking interpretation and choice. Acad Manage Rev 2009;34:733-756.
14. Perin C. Organizations as contexts: implications for safety science and practice. Ind Environ Crisis Q 1995;9:152-174.
15. Kegan R, Lahey LL. How the Way We Talk Can Change the Way We Work. San Francisco, CA: Jossey-Bass; 2001.
16. Searle J. Speech Acts: An Essay in the Philosophy of Language. Cambridge, UK: Cambridge University Press; 1969.
17. Alston WP. Illocutionary Acts and Sentence Meaning. Ithaca, NY: Cornell University Press; 2000.
18. Atkinson JM, Heritage J. Structures of Social Action: Studies in Conversation Analysis. Cambridge, UK: Cambridge University Press; 1984.
19. Argyris C. Intervention Theory and Method: A Behavioral Science View. Reading, MA: Addison-Wesley Publishing Co; 1970.
20. Argyris C, Putnam R, Smith DM. Action Science: Concepts, Methods and Skills for Research and Intervention. San Francisco, CA: Jossey-Bass; 1985.
21. Torbert WR. Action inquiry as a manner of speaking. In: Torbert WR, Cook-Greuter SR, eds. Action Inquiry: The Secret of Timely and Transforming Leadership. San Francisco, CA: Berrett-Koehler Publishers; 2004:26-30.
22. Rudolph JW, Simon R, Rivard P, et al. Debriefing with good judgment: combining rigorous feedback with genuine inquiry. Anesthesiol Clin 2007;25:361-376. (Pubitemid 46898942)
23. Edmondson A. Psychological safety and learning behavior in work teams. Adm Sci Q 1999;44:350-383.
24. Rudolph JW, Morrison JB. Sidestepping superstitious learning, ambiguity, and other roadblocks: a feedback model of diagnostic problem solving. Am J Med 2008;121:s34-s37. (Pubitemid 351621901)
25. Senge P, Kleiner A, Roberts C, et al. The Fifth Discipline Field Book. New York, NY: Doubleday; 1994.
26. Senge PM. The Fifth Discipline: The Art and Practice of the Learning Organization. New York, NY: Doubleday; 1990.
27. Roberts KH. Some characteristics of one type of high reliability organization. Organ Sci 1990;1:160-176.
28. Weick KE, Roberts KH. Collective mind in organizations: heedful interrelating on flight decks. Adm Sci Q 1993;38:356-381.
29. Morey JC, Simon R, Jay GD, et al. Error reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams project. Health Serv Res 2002;37:1553-1581. (Pubitemid 36070254)
30. Weick KE, Sutcliffe K, Obstfeld D. Organizing and the process of sensemaking. Organization Science 2005;16:409-421. (Pubitemid 43057590)
31. Morrison EW, Milliken FJ. Organizational silence: a barrier to change and development in a pluralistic world. Acad Manage Rev 2000;25:706-725.
32. Ende J. Feedback in clinical medical education. JAMA 1983;250:777-781. (Pubitemid 13039569)
33. Schön D. The Reflective Practitioner. New York, NY: Basic Books; 1983.
34. Schön D. Educating the Reflective Practitioner: Toward a New Design for Teaching and Learning in the Professions. San Francisco, CA: Jossey-Bass; 1987.
35. Edmondson A. Disrupted routines: team learning and new technology implementation in hospitals. Adm Sci Q 2002;46:685-716. (Pubitemid 33385932)
36. Edmondson AC. Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. J Manag Stud 2003;40:1419-1452. (Pubitemid 37052837)
37. Lingard L, Espin S, Whyte S, et al. Communication failures in the operating room: an observational classification of recurrent types and effects. Qual Saf Health Care 2004;13:330-334. (Pubitemid 39389393)
38. Davies JM, Posner KL, Lee LA, et al. Liability associated with obstetric anesthesia. Anesthesiology 2009;110:131-139.
39. Sexton JB, Thomas EJ, Helmreich RL. Error, stress, and teamwork in medicine and aviation: cross sectional surveys. BMJ 2000; 320:745-749. (Pubitemid 30179421)
40. Nagpal K, Vats A, Lamb B, et al. Information transfer and communication in surgery: a systematic review. Ann Surg 2010;252:225-239.
41. Brown HL. Trauma in pregnancy. Obstet Gynecol 2009;114:147-160.
42. Katz VL, Dotters DJ, Droegmueller W. Perimortem cesarean delivery. Obstet Gynecol 1986;68:571-576. (Pubitemid 16014515)
43. Katz VL, Balderston K, Defreest M. Perimortem cesarean delivery: were our assumptions correct? Am J Obstet Gynecol 2005;192: 1916-1921. (Pubitemid 40827064)
44. Pian-Smith MCM, Simon R, Minehart RD, et al. Teaching residents the two-challenge rule: a simulation-based approach to improve education and patient safety. Simul Healthc 2009;4:84-91.