How unique is continuity of care? A review of continuity and related concepts

Family Practice

Volumn 29, Issue 3, 2012, Pages 264-271

  Uijen, Annemarie A ^a   Schers, Henk J ^a   Schellevis, François G ^b,c   Van den bosch, Wil J H M ^a  

^a RADBOUD UNIVERSITY MEDICAL CENTER   (Netherlands)

^b NETHERLANDS INSTITUTE FOR HEALTH SERVICES RESEARCH   (Netherlands)

^c VU UNIVERSITY MEDICAL CENTER   (Netherlands)

Author keywords

Case management; Continuity of patient care; Coordination of care; Integration of care; Patient centred care

Indexed keywords

CASE MANAGEMENT; HISTORY OF MEDICINE; HOSPITAL DISCHARGE; PATIENT CARE; PUBLIC-PRIVATE PARTNERSHIP; REVIEW;

CASE MANAGEMENT; CONTINUITY OF PATIENT CARE; CRITICAL PATHWAYS; DELIVERY OF HEALTH CARE, INTEGRATED; HUMANS; INTERDISCIPLINARY COMMUNICATION; PATIENT-CENTERED CARE; PHYSICIAN-PATIENT RELATIONS; TERMINOLOGY AS TOPIC;

EID: 84861770991     PISSN: 02632136     EISSN: 14602229     Source Type: Journal    
DOI: 10.1093/fampra/cmr104     Document Type: Review

References (109)

1. Starfield B. Primary Care. Concept, Evaluation and Policy. New York, NY: Oxford University Press, 1992.
2. Starfield B. Is primary care essential? Lancet 1994; 344: 1129-33.
3. Stange KC, Ferrer RL. The paradox of primary care. Ann Fam Med 2009; 7: 293-9.
4. Holland DE, Harris MR. Discharge planning, transitional care, coordination of care, and continuity of care: clarifying concepts and terms from the hospital perspective. Home Health Care Serv Q 2007; 26: 3-19.
5. Farrisey R. Continuity of nursing care and referral systems. Am J Public Health Nations Health 1954; 44: 449-54.
6. Harper S. Continuity of care. Am J Nurs 1958; 58: 871-2.
7. Bass RD, Windle C. Continuity of care: an approach to measurement. Am J Psychiatry 1972; 129: 196-201.
8. Shortell SM. Continuity of medical care: conceptualization and measurement. Med Care 1976; 14: 377-91.
9. Hennen BK. Continuity of care in family practice. Part 1: dimensions of continuity. J Fam Pract 1975; 2: 371-2.
10. Wall EM. Continuity of care and family medicine: definition, determinants, and relationship to outcome. J Fam Pract 1981; 13: 655-64.
11. Bachrach LL. Continuity of care for chronic mental patients: a conceptual analysis. Am J Psychiatry 1981; 138: 1449-56.
12. McWhinney IR. Continuity of care in family practice. Part 2: implications of continuity. J Fam Pract 1975; 2: 373-4.
13. Rogers J, Curtis P. The concept and measurement of continuity in primary care. Am J Public Health 1980; 70: 122-7.
14. Roos LL, Roos NP, Gilbert P, Nicol JP. Continuity of care: does it contribute to quality of care? Med Care 1980; 18: 174-84.
15. Shortell SM, Richardson WC, LoGerfo LP et al. The relationships among dimensions of health services in two provider systems: a causal model approach. J Health Soc Behav 1977; 18: 139-59.
16. Shear CL, Gipe BT, Mattheis JK, Levy MR. Provider continuity and quality of medical care. A retrospective analysis of prenatal and perinatal outcome. Med Care 1983; 21: 1204-10.
17. Breslau N, Reeb KG. Continuity of care in a university-based practice. J Med Educ 1975; 50: 965-9.
18. Freeman G, Shepperd S, Robinson I et al. Continuity of Care: Report of a Scoping Exercise Summer 2000, for the SDO Programme of NHS R&D (Draft). London, UK: NCCSDO, 2001, pp. 1-141. www.sdo.lshtm.ac.uk.
19. Saultz JW. Defining and measuring interpersonal continuity of care. Ann Fam Med 2003; 1: 134-43.
20. Alazri MH, Heywood P, Neal RD, Leese B. UKGPs' and practice nurses' views of continuity of care for patients with type 2 diabetes. Fam Pract 2007; 24: 128-37.
21. Haggerty JL, Reid RJ, Freeman GK et al. Continuity of care: a multidisciplinary review. BMJ 2003; 327: 1219-21.
22. Reid R, Haggerty J, McKendry R. Defusing the Confusion: Concepts and Measures of Continuity of Health Care. Ottowa, Canada: University of Columbia, Prepared for the Canadian Health Services Research Foundation, the Canadian Institute for health information and the advisory committee on health services of the federal/provincial/territorial Deputy Ministers of Health, 2002. http://www.chspr.ubc.ca/hpru/pdf/hpru02-6D.pdf.
23. Brocklehurst JC. Coordination in the care of the elderly. Lancet 1966; 1: 1363-6.
24. Gardner EA, Snipe JN. Toward the coordination and integration of personal health services. Am J Public Health Nations Health 1970; 60: 2068-78.
25. McGibony J, Block L. Better patient care through coordination. Public Health Rep 1949; 64: 1499-527.
26. Coordination in California. Am J Public Health Nations Health 1952; 42: 1122-4.
27. Wegman M. Problems of communication and coordination within health programs. Am J Public Health Nations Health 1961; 51: 1817-9.
28. Barker LR, Starfield B, Gross RJ et al. Recognition of information and coordination of ambulatory care by medical residents. Med Care 1989; 27: 558-62.
29. Fletcher RH, O'Malley MS, Fletcher SW, Earp JA, Alexander JP. Measuring the continuity and coordination of medical care in a systeminvolvingmultiple providers. MedCare 1984; 22: 403-11.
30. Starfield B, Simborg D, Johns C, Horn S. Coordination of care and its relationship to continuity and medical records. Med Care 1977; 15: 929-38.
31. Starfield B, Steinwachs D, Morris I et al. Concordance between medical records and observations regarding information on coordination of care. Med Care 1979; 17: 758-66.
32. Starfield B. Measuring the uniqueness of primary care. J Ambul Care Manage 1979; 2: 91-9.
33. Starfield BH, Simborg DW, Horn SD, Yourtee SA. Continuity and coordination in primary care: their achievement and utility. Med Care 1976; 14: 625-36.
34. Flocke SA. Measuring attributes of primary care: development of a new instrument. J Fam Pract 1997; 45: 64-74.
35. Achterberg van T, Stevens FJ, Crebolder HF, Witte de LP, Philipsen H. Coordination of care: effects on the continuity and quality of care. Int J Nurs Stud 1996; 33: 638-50.
36. Ziring PR, Brazdziunas D, Cooley WC et al. American Academy of Pediatrics. Committee on Children With Disabilities. Care coordination: integrating health and related systems of care for children with special health care needs. Pediatrics 1999; 4(Pt 1): 978-81.
37. Friedman ZR. Home health coordination versus discharge planning: where is the line? Home Healthc Nurse 2001; 19: 652-55.
38. Aliotta S. Coordination of care: the Council for Case Management Accountability's third State of the Science paper. Case Manager 2003; 14: 49-52.
39. Haggerty JL, Pineault R, Beaulieu MD et al. Practice features associated with patient-reported accessibility, continuity, and coordination of primary health care. Ann Fam Med 2008; 6: 116-23.
40. Blaisdell R. Integration is the core of good care. Mod Hosp 1955; 85: 75-9.
41. Fragmentation or integration? Lancet 1951; 2: 1071
42. Himsworth H. The integration of medicine; the endeavour of Thomas Linacre and its present significance. BMJ 1955; 2: 217-22.
43. Taylor D, Gorrie M. The integration of health services for children. Public Health 1959; 73: 123-9.
44. Wright HJ. The integration of hospital and community practice. Proc R Soc Med 1968; 61: 1061-5.
45. Zander LI, Watson M, Taylor RW, Morrell DC. Integration of general-practitioner and specialist antenatal care. J R Coll Gen Pract 1978; 28: 455-8.
46. Lee J. Planning at the local level-the key to integration. Public Health 1972; 86: 248-57.
47. Porter-O'Grady T. Clinical integration: partnerships for care. Adv Pract Nurs Q 1998; 4: 80-2.
48. Westra BL, Rodgers BL. The concept of integration: a foundation for evaluating outcomes of nursing care. J Prof Nurs 1991; 7: 277-82.
49. McCormick IR, Boyd MA. Primary and secondary care integration. N Z Med J 1994; 107: 425-7.
50. Turner WE, Smith DC, Medley P. Integration of mental health into public health programs-advantages and disadvantages. Am J Public Health Nations Health 1967; 57: 1322-6.
51. In pursuit of evidence based integrated care. Int J Integr Care 2000; 1: e04.
52. Boon H, Verhoef M, O'Hara D, Findlay B, Majid N. Integrative healthcare: arriving at a working definition. Altern Ther Health Med 2004; 10: 48-56.
53. Kodner L, Spreeuwenberg C. Integrated care: meaning, logic, applications, and implications-a discussion paper. Int J Integr Care 2002; 2: e12.
54. Leutz WN. Five laws for integrating medical and social services: lessons from the United States and the United Kingdom. Milbank Q 1999; 77: 77-110 iv-v.
55. Kodner DL, Kyriacou CK. Fully integrated care for frail elderly: two American models. Int J Integr Care 2000; 1: e08.
56. Delnoij D, Klazinga N, Glasgow IK. Integrated care in an international perspective. Int J Integr Care 2002; 2: e04.
57. Grone O, Garcia-Barbero M. Integrated care: a position paper of the WHO European office for integrated health care services. Int J Integr Care 2001; 1: e21.
58. Minkman M, Ahaus K, Fabbricotti I, Nabitz U, Huijsman R. A quality management model for integrated care: results of a Delphi and Concept Mapping study. Int J Qual Health Care 2009; 21: 66-75.
59. Mur-Veeman I, Hardy B, Steenbergen M, Wistow G. Development of integrated care in England and the Netherlands: managing across public-private boundaries. Health Policy 2003; 65: 227-41.
60. Ouwens M, Wollersheim H, Hermens R, Hulscher M, Grol R. Integrated care programmes for chronically ill patients: a review of systematic reviews. Int J Qual Health Care 2005; 17: 141-6.
61. van der Linden BA, Spreeuwenberg C, Schrijvers AJ. Integration of care in The Netherlands: the development of transmural care since 1994. Health Policy 2001; 55: 111-20.
62. van Wijngaarden JD, de Bont AA, Huijsman R. Learning to cross boundaries: the integration of a health network to deliver seamless care. Health Policy 2006; 79: 203-13.
63. Willenbring ML. Integrating care for patients with infectious, psychiatric, and substance use disorders: concepts and approaches. AIDS 2005; 19 (suppl 3): S227-37.
64. Von Korff M. Can care management enhance integration of primary and specialty care? BMJ 2004; 329: 605.
65. Levenstein JH, McCracken EC, McWhinney IR, Stewart MA, Brown JB. The patient-centred clinical method. 1. A model for the doctor-patient interaction in family medicine. Fam Pract 1986; 3: 24-30.
66. Brown J, Stewart M, McCracken E, McWhinney IR, Levenstein J. The patient-centred clinical method. 2. Definition and application. Fam Pract 1986; 3: 75-9.
67. McWhinney IR. The need for a transformed clinical method. In: Stewart M, Roter D (eds). Communicating with Medical Patients, London, UK: Sage, 1989.
68. McWhinney IR. Why we need a new clinical method. In: Stewart M, Brown J, Weston W, McWhinney IR, McWilliam C, Freeman T (eds). Patient-Centred Medicine: Transforming the Clinical Method, Thousand Oaks, CA: Sage, 1995.
69. Balint M, Hunt J, Joyce D, Marinker M, Woodcock J (eds). Treatment or Diagnosis: A Study of Repeat Prescriptions in General Practice. Toronto, Canada: JB Lippincott, 1970.
70. Laine C, Davidoff F. Patient-centered medicine. A professional evolution. JAMA 1996; 275: 152-6.
71. McWhinney IR. An Introduction to Family Medicine. New York, NY: Oxford University Press, 1981.
72. Henbest RJ, Stewart MA. Patient-centredness in the consultation. 1: a method for measurement. Fam Pract 1989; 6: 249-53.
73. Stewart M. Patient characteristics which are related to the doctorpatient interaction. Fam Pract 1984; 1: 30-6.
74. Stewart MA. What is a successful doctor-patient interview?Astudy of interactions and outcomes. Soc Sci Med 1984; 19: 167-75.
75. Kinmonth AL, Woodcock A, Griffin S, Spiegal N, Campbell MJ. Randomised controlled trial of patient centred care of diabetes in general practice: impact on current wellbeing and future disease risk. The Diabetes Care From Diagnosis Research Team. BMJ 1998; 317: 1202-8.
76. Stewart M, Brown JB, Weston W et al. Patient-Centered Medicine: Transforming the Clinical Method. Thousand Oaks, CA: Sage, 1995.
77. Stewart M, Brown JB, Donner A et al. The impact of patientcentered care on outcomes. J Fam Pract 2000; 49: 796-804.
78. Little P, Everitt H, Williamson I et al. Preferences of patients for patient centred approach to consultation in primary care: observational study. BMJ 2001; 322: 468-72.
79. Aita V, McIlvain H, Backer E, McVea K, Crabtree B. Patientcentered care and communication in primary care practice: what is involved? Patient Educ Couns 2005; 58: 296-304.
80. Mead N, Bower P. Patient-centredness: a conceptual framework and review of the empirical literature. Soc Sci Med 2000; 51: 1087-110.
81. Kjeldmand D, Holmstrom I, Rosenqvist U. How patient-centred amI?Anewmethod tomeasure physicians' patient-centredness. Patient Educ Couns 2006; 62: 31-7.
82. Kaba R, Sooriakumaran P. The evolution of the doctor-patient relationship. Int J Surg 2007; 5: 57-65.
83. Bauman AE, Fardy HJ, Harris PG. Getting it right: why bother with patient-centred care? Med J Aust 2003; 179: 253-6.
84. Heaven C, Maguire P, Green C. A patient-centred approach to defining and assessing interviewing competency. Epidemiol Psichiatr Soc 2003; 12: 86-91.
85. Robinson JH, Callister LC, Berry JA, Dearing KA. Patient-centered care and adherence: definitions and applications to improve outcomes. J Am Acad Nurse Pract 2008; 20: 600-7.
86. Stewart M. Towards a global definition of patient centred care. BMJ 2001; 322: 444-5.
87. Franklin JL, Solovitz B, Mason M, Clemons JR, Miller GE. An evaluation of case management. Am J Public Health 1987; 77: 674-8.
88. Intagliata J, Baker F. Factors affecting case management services for the chronically mentally ill. Administration in mental health 1983; 11: 75-91.
89. Levine M. Case management: lessons from earlier efforts. Eval Program Plann 1979; 2: 235-43.
90. Rheaume A, Frisch S, Smith A, Kennedy C. Case management and nursing practice. J Nurs Adm 1994; 24: 30-6.
91. Schwartz SR, Goldman HH, Churgin S. Case management for the chronic mentally ill: models and dimensions. Hosp Community Psychiatry 1982; 33: 1006-9.
92. Bergen A. Case management in community care: concepts, practices and implications for nursing. J Adv Nurs 1992; 17: 1106-13.
93. Casarin SN, Villa TC, Gonzales RI et al. Case management: evolution of the concept in the 80's and 90's. Rev Lat Am Enfermagem 2002; 10: 472-7.
94. Hargreaves WA, Shaw RE, Shadoan R et al. Measuring case management activity. J Nerv Ment Dis 1984; 172: 296-300.
95. Intagliata J. Improving the quality of community care for the chronically mentally disabled: the role of case management. Schizophr Bull 1982; 8: 655-74.
96. Kanter J. Clinical case management: definition, principles, components. Hosp Community Psychiatry 1989; 40: 361-8.
97. Aliotta SL. Components of a successful case management program. Manag Care Q 1996; 4: 38-45.
98. Bachrach LL. Continuity of care and approaches to case management for long-term mentally ill patients. Hosp Community Psychiatry 1993; 44: 465-8.
99. Barney DD, Rosenthal CC, Speier T. Components of successful HIV/AIDS case management in Alaska Native villages. AIDS Educ Prev 2004; 16: 202-17.
100. Carneal G, D'Andrea G. Defining the parameters of case management in a managed care setting. Manag Care Q 2001; 9: 55-60.
101. Howe R. Performance measurement for case management: principles and objectives for developing standard measures. Case Manager 2005; 16: 52-6.
102. Kurec A. An introduction to case management. Clin Lab Manage Rev 1996; 10: 346-56.
103. Lee DT, Mackenzie AE, Dudley-Brown S, Chin TM. Case management: a review of the definitions and practices. J Adv Nurs 1998; 27: 933-9.
104. Molloy SP. Defining case management. Home Healthc Nurse 1994; 12: 51-4.
105. Noelker LS. Case management for caregivers. Care Manag J 2002; 3: 199-204.
106. Parker M, Quinn J, Viehl M et al. Case management in rural areas. Definition, clients, financing, staffing, and service delivery issues. J Nurs Adm 1992; 22: 54-9.
107. Piette J, Fleishman JA, Mor V, Thompson B. The structure and process of AIDS case management. Health Soc Work 1992; 17: 47-56.
108. Tahan HA. Clarifying case management: what is in a label? Nurs Case Manag 1999; 4: 268-78.
109. Gray DJ. The key to personal care. J R Coll Gen Pract 1979; 29: 666-78.