메뉴 건너뛰기




Volumn 31, Issue 5, 2012, Pages 525-540

Extended conceptualisation of perceived usefulness: Empirical test in the context of information system use continuance

Author keywords

human needs; IS use continuance; perceived needs fulfilment; perceived usefulness; technology acceptance

Indexed keywords

HUMAN NEEDS; IS USE CONTINUANCE; PERCEIVED NEEDS FULFILMENT; PERCEIVED USEFULNESS; TECHNOLOGY ACCEPTANCE;

EID: 84861546428     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/0144929X.2010.517272     Document Type: Article
Times cited : (57)

References (77)
  • 1
    • 33746633350 scopus 로고
    • Perceived usefulness, ease of use, and usage of information technology: A replication
    • Adams, D.A., Nelson, R.R., and Todd, P.A., 1992. Perceived usefulness, ease of use, and usage of information technology: a replication. MIS Quarterly, 16 (2), 227-247.
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 227-247
    • Adams, D.A.1    Nelson, R.R.2    Todd, P.A.3
  • 2
    • 0000913978 scopus 로고    scopus 로고
    • Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage
    • Agarwal, R. and Karahanna, E., 2000. Time flies when you're having fun: cognitive absorption and beliefs about information technology usage. MIS Quarterly, 24 (4), 665-694.
    • (2000) MIS Quarterly , vol.24 , Issue.4 , pp. 665-694
    • Agarwal, R.1    Karahanna, E.2
  • 3
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies
    • Agarwal, R. and Prasad, J., 1997. The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies. Decision Sciences, 28 (3), 557-582. (Pubitemid 128000880)
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 4
  • 6
    • 20444405530 scopus 로고
    • The antecedents and consequences of customer satisfaction for firms
    • Anderson, E.W. and Sullivan, M.W., 1993. The antecedents and consequences of customer satisfaction for firms. Marketing Science, 12 (2), 125-143.
    • (1993) Marketing Science , vol.12 , Issue.2 , pp. 125-143
    • Anderson, E.W.1    Sullivan, M.W.2
  • 7
    • 40749134599 scopus 로고    scopus 로고
    • Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach
    • Au, N., Ngai, E.W.T., and Cheng, T.C.E., 2008. Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach. MIS Quarterly, 32 (1), 43-66. (Pubitemid 351378749)
    • (2008) MIS Quarterly: Management Information Systems , vol.32 , Issue.1 , pp. 43-66
    • Au, N.1    Ngai, E.W.T.2    Cheng, T.C.E.3
  • 8
    • 42649120373 scopus 로고    scopus 로고
    • The legacy of the technology acceptance model and a proposal for a paradigm shift
    • Bagozzi, R.P., 2007. The legacy of the technology acceptance model and a proposal for a paradigm shift. Journal of the Association for Information Systems, 8 (4), 244-254.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 244-254
    • Bagozzi, R.P.1
  • 10
    • 0000998647 scopus 로고    scopus 로고
    • Understanding information systems continuance: An expectation- confirmation model
    • Bhattacherjee, A., 2001. Understanding information systems continuance: An expectation-confirmation model. MIS Quarterly, 25 (3), 351-370. (Pubitemid 33738440)
    • (2001) MIS Quarterly: Management Information Systems , vol.25 , Issue.3 , pp. 351-370
    • Bhattacherjee, A.1
  • 11
    • 9744225129 scopus 로고    scopus 로고
    • Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test
    • Bhattacherjee, A. and Premkumar, G., 2004. Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test. MIS Quarterly, 28 (2), 229-254.
    • (2004) MIS Quarterly , vol.28 , Issue.2 , pp. 229-254
    • Bhattacherjee, A.1    Premkumar, G.2
  • 12
    • 0042916415 scopus 로고
    • A dynamic process model of service quality: From expectations to behavioral intentions
    • Boulding, W., et al., 1993. A dynamic process model of service quality: from expectations to behavioral intentions. Journal of Marketing Research, 30 (1), 7-27.
    • (1993) Journal of Marketing Research , vol.30 , Issue.1 , pp. 7-27
    • Boulding, W.1
  • 14
    • 0000692086 scopus 로고
    • Does information technology lead to smaller firms?
    • Brynjolfsson, E., et al., 1994. Does information technology lead to smaller firms? Management Science, 40 (12), 1628-1644.
    • (1994) Management Science , vol.40 , Issue.12 , pp. 1628-1644
    • Brynjolfsson, E.1
  • 15
    • 33748526148 scopus 로고    scopus 로고
    • Reconceptualizing system usage: An approach and empirical test
    • DOI 10.1287/isre.1060.0096
    • Burton-Jones, A. and Straub, D.W., 2006. Reconceptualizing system usage: an approach and empirical test. Information Systems Research, 17 (3), 228-246. (Pubitemid 44371787)
    • (2006) Information Systems Research , vol.17 , Issue.3 , pp. 228-246
    • Burton-Jones, A.1    Straub Jr., D.W.2
  • 16
    • 33751224822 scopus 로고
    • Convergent and discriminant validation by the multitrait-multimethod matrix
    • Campbell, D.T. and Fiske, D.W., 1959. Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56 (2), 81-105.
    • (1959) Psychological Bulletin , vol.56 , Issue.2 , pp. 81-105
    • Campbell, D.T.1    Fiske, D.W.2
  • 17
    • 1642413541 scopus 로고    scopus 로고
    • It doesn't matter
    • Carr, N.G., 2003. IT doesn't matter. Harvard Business Review, 81 (5), 41-49.
    • (2003) Harvard Business Review , vol.81 , Issue.5 , pp. 41-49
    • Carr, N.G.1
  • 18
    • 0000468286 scopus 로고    scopus 로고
    • Structural equation modeling analysis with small samples using partial least squares
    • R.H. Hoyle, ed. Thousand Oaks, California: Sage Publications
    • Chin, W.W. and Newsted, P.R., 1999. Structural equation modeling analysis with small samples using partial least squares. In: R.H. Hoyle, ed. Statistical strategies for small sample research. Thousand Oaks, California: Sage Publications, 307-341.
    • (1999) Statistical Strategies for Small Sample Research , pp. 307-341
    • Chin, W.W.1    Newsted, P.R.2
  • 19
    • 49149116092 scopus 로고
    • Computer selfefficacy: Development of a measure and initial test
    • Compeau, D.R. and Higgins, C.A., 1995. Computer selfefficacy: Development of a measure and initial test. MIS Quarterly, 19 (2), 189-211.
    • (1995) MIS Quarterly , vol.19 , Issue.2 , pp. 189-211
    • Compeau, D.R.1    Higgins, C.A.2
  • 20
    • 0000004470 scopus 로고    scopus 로고
    • Social cognitive theory and individual reactions to computing technology: A longitudinal study
    • Compeau, D., Higgins, C.A., and Huff, S., 1999. Social cognitive theory and individual reactions to computing technology: A longitudinal study. MIS Quarterly, 23 (2), 145-158.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 145-158
    • Compeau, D.1    Higgins, C.A.2    Huff, S.3
  • 21
    • 0000543643 scopus 로고
    • Estimating trait, method, and error variance: Generalizing across 70 construct validation studies
    • Cote, J.A. and Buckley, M.R., 1987. Estimating trait, method, and error variance: Generalizing across 70 construct validation studies. Journal of Marketing Research, 24 (3), 315-318.
    • (1987) Journal of Marketing Research , vol.24 , Issue.3 , pp. 315-318
    • Cote, J.A.1    Buckley, M.R.2
  • 22
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13 (3), 319-340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 23
    • 84991149383 scopus 로고
    • Extrinsic and intrinsic motivation to use computers in the workplace
    • Davis, F.D., Bagozzi, R.P., and Warshaw, P.R., 1992. Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology, 22 (14), 1111-1132.
    • (1992) Journal of Applied Social Psychology , vol.22 , Issue.14 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 24
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis, F.D., Bagozzi, R.P., and Warshaw, P.R., 1989. User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35 (8), 982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 25
    • 0037368865 scopus 로고    scopus 로고
    • The delone and mclean model of information systems success: A tenyear update
    • DeLone, W.H. and McLean, E.R., 2003. The DeLone and McLean model of information systems success: a tenyear update. Journal of Management Information Systems, 19 (4), 9-30.
    • (2003) Journal of Management Information Systems , vol.19 , Issue.4 , pp. 9-30
    • DeLone, W.H.1    McLean, E.R.2
  • 26
    • 0035534144 scopus 로고    scopus 로고
    • Index construction with formative indicators: An alternative to scale development
    • Diamantopoulos, A. and Winklhofer, H.M., 2001. Index construction with formative indicators: an alternative to scale development. Journal of Marketing Research, 38 (2), 269-277.
    • (2001) Journal of Marketing Research , vol.38 , Issue.2 , pp. 269-277
    • Diamantopoulos, A.1    Winklhofer, H.M.2
  • 30
    • 77957043729 scopus 로고
    • Direct experience and attitude-behavior consistency
    • L. Berkowitz, ed. New York: Academic Press
    • Fazio, R.H. and Zanna, M.P., 1981. Direct experience and attitude-behavior consistency. In: L. Berkowitz, ed. Advances in experimental social psychology. New York: Academic Press, 161-202.
    • (1981) Advances in Experimental Social Psychology , pp. 161-202
    • Fazio, R.H.1    Zanna, M.P.2
  • 33
    • 0000356178 scopus 로고
    • Two structural equation models: Lisrel and pls applied to consumer exit-voice theory
    • Fornell, C. and Bookstein, F.L., 1982. Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19 (4), 440-452.
    • (1982) Journal of Marketing Research , vol.19 , Issue.4 , pp. 440-452
    • Fornell, C.1    Bookstein, F.L.2
  • 34
    • 0010399877 scopus 로고
    • Structural equation models with unobservable variables and measurement error: Algebra and statistics
    • Fornell, C. and Larcker, D.F., 1981. Structural equation models with unobservable variables and measurement error: algebra and statistics. Journal of Marketing Research, 18 (3), 382-388.
    • (1981) Journal of Marketing Research , vol.18 , Issue.3 , pp. 382-388
    • Fornell, C.1    Larcker, D.F.2
  • 35
    • 33748593114 scopus 로고    scopus 로고
    • Field experiences with eXtreme Programming: Developing an emergency response system
    • DOI 10.2753/MIS0742-1222220403
    • Fruhling, A. and de Vreede, G., 2006. Field experiences with eXtreme programming: developing an emergency response system. Journal of Management Information Systems, 22 (4), 39-68. (Pubitemid 44377671)
    • (2006) Journal of Management Information Systems , vol.22 , Issue.4 , pp. 39-68
    • Fruhling, A.1    De Vreede, G.-J.2
  • 36
    • 29444460597 scopus 로고    scopus 로고
    • A practical guide to factorial validity using pls-graph: Tutorial and annotated example
    • Gefen, D. and Straub, D., 2005. A practical guide to factorial validity using pls-graph: tutorial and annotated example. Communications of the Association for Information Systems, 16, 91-109.
    • (2005) Communications of the Association for Information Systems , vol.16 , pp. 91-109
    • Gefen, D.1    Straub, D.2
  • 38
    • 43649085520 scopus 로고    scopus 로고
    • Comment on benbasat and barki's ''quo vadis tam'' article
    • Goodhue, D.L., 2007. Comment on Benbasat and Barki's ''Quo Vadis TAM'' article. Journal of the Association for Information Systems, 8 (4), 220-222.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 220-222
    • Goodhue, D.L.1
  • 39
    • 0003610254 scopus 로고    scopus 로고
    • 6th ed. Upper Saddle River, New Jersey: Pearson Education
    • Hair, J.F., et al., 2006. Multivariate data analysis. 6th ed. Upper Saddle River, New Jersey: Pearson Education.
    • (2006) Multivariate Data Analysis
    • Hair, J.F.1
  • 40
    • 48249154192 scopus 로고    scopus 로고
    • Introduction to the special issue on 'quo vadis tam-issues and reflections on technology acceptance research'
    • Hirschheim, R., 2007. Introduction to the special issue on 'quo vadis TAM-issues and reflections on technology acceptance research'. Journal of the Association for Information Systems, 8 (4), 204-205.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 204-205
    • Hirschheim, R.1
  • 41
    • 0242424963 scopus 로고    scopus 로고
    • A critical review of construct indicators and measurement model misspecification in marketing and consumer research
    • DOI 10.1086/376806
    • Jarvis, C.B., MacKenzie, S.B., and Podsakoff, P.M., 2003. A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30 (2), 199-218. (Pubitemid 37374305)
    • (2003) Journal of Consumer Research , vol.30 , Issue.2 , pp. 199-218
    • Jarvis, C.B.1    Mackenzie, S.B.2    Podsakoff, P.M.3    Giliatt, N.4    Mee, J.F.5
  • 42
    • 29444431861 scopus 로고    scopus 로고
    • A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems
    • Jasperson, J., Carter, P.E., and Zmud, R.W., 2005. A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems. MIS Quarterly, 29 (3), 525-557. (Pubitemid 46063140)
    • (2005) MIS Quarterly: Management Information Systems , vol.29 , Issue.3 , pp. 525-557
    • Jasperson, J.1    Carter, P.E.2    Zmud, R.W.3
  • 43
    • 0001094004 scopus 로고    scopus 로고
    • Information technology adoption across time: A crosssectional comparison of pre-adoption and post-adoption beliefs
    • Karahanna, E., Straub, D.W., and Chervany, N.L., 1999. Information technology adoption across time: a crosssectional comparison of pre-adoption and post-adoption beliefs. MIS Quarterly, 23 (2), 183-213.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 183-213
    • Karahanna, E.1    Straub, D.W.2    Chervany, N.L.3
  • 44
    • 0000913498 scopus 로고    scopus 로고
    • Why software projects escalate: An empirical analysis and test of four theoretical models
    • Keil, M., Mann, J., and Rai, A., 2000. Why software projects escalate: an empirical analysis and test of four theoretical models. MIS Quarterly, 24 (4), 631-664.
    • (2000) MIS Quarterly , vol.24 , Issue.4 , pp. 631-664
    • Keil, M.1    Mann, J.2    Rai, A.3
  • 46
    • 0036438511 scopus 로고    scopus 로고
    • Why do people use information technology? A critical review of the technology acceptance model
    • Legris, P., Ingham, J., and Collerette, P., 2003. Why do people use information technology? A critical review of the technology acceptance model. Information & Management, 40 (3), 191.
    • (2003) Information & Management , vol.40 , Issue.3 , pp. 191
    • Legris, P.1    Ingham, J.2    Collerette, P.3
  • 47
    • 33847761422 scopus 로고    scopus 로고
    • Assimilation of enterprise systems: The effect of institutional pressures and the mediating role of top management
    • Liang, H., et al., 2007. Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS Quarterly, 31 (1), 59-87. (Pubitemid 46382518)
    • (2007) MIS Quarterly: Management Information Systems , vol.31 , Issue.1 , pp. 59-87
    • Liang, H.1    Saraf, N.2    Hu, Q.3    Xue, Y.4
  • 48
    • 38549114187 scopus 로고    scopus 로고
    • How habit limits the predictive power of intention: The case of information systems continuance
    • Limayem, M., Hirt, S.G., and Cheung, C.M.K., 2007. How habit limits the predictive power of intention: The case of information systems continuance. MIS Quarterly, 31 (4), 705-737. (Pubitemid 351153309)
    • (2007) MIS Quarterly: Management Information Systems , vol.31 , Issue.4 , pp. 705-737
    • Limayem, M.1    Hirt, S.G.2    Cheung, C.M.K.3
  • 49
    • 37249052503 scopus 로고    scopus 로고
    • Implementation, innovation, and related themes over the years in information systems research
    • Lucas, H.C. Jr., Swanson, E.B., and Zmud, R.W., 2007. Implementation, innovation, and related themes over the years in information systems research. Journal of the Association for Information Systems, 8 (4), 206-210.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 206-210
    • Lucas Jr., H.C.1    Swanson, E.B.2    Zmud, R.W.3
  • 50
    • 33845547851 scopus 로고    scopus 로고
    • Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research
    • DOI 10.1287/mnsc.1060.0597
    • Malhotra, N.K., Kim, S.S., and Patil, A., 2006. Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research. Management Science, 52 (12), 1865-1883. (Pubitemid 44927001)
    • (2006) Management Science , vol.52 , Issue.12 , pp. 1865-1883
    • Malhotra, N.K.1    Kim, S.S.2    Patil, A.3
  • 51
    • 58149425798 scopus 로고
    • A theory of human motivation
    • Maslow, A.H., 1943. A theory of human motivation. Psychological Review, 50, 370-396.
    • (1943) Psychological Review , vol.50 , pp. 370-396
    • Maslow, A.H.1
  • 52
    • 9744284230 scopus 로고    scopus 로고
    • Information technology and organizational performance: An integrative model of it business value
    • Melville, N., Kraemer, K., and Gurbaxani, V., 2004. Information technology and organizational performance: An integrative model of it business value. MIS Quarterly, 28 (2), 283-322.
    • (2004) MIS Quarterly , vol.28 , Issue.2 , pp. 283-322
    • Melville, N.1    Kraemer, K.2    Gurbaxani, V.3
  • 53
    • 0001947182 scopus 로고
    • Studying satisfaction, modifying models, eliciting expectations, posing problems, and making meaningful measurements
    • H.K. Hunt, ed. Cambridge, MA: Marketing Science Institute
    • Miller, J.A., 1977. Studying satisfaction, modifying models, eliciting expectations, posing problems, and making meaningful measurements. In: H.K. Hunt, ed. Conceptualization and measurement of consumer satisfaction and dissatisfaction. Cambridge, MA: Marketing Science Institute.
    • (1977) Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction
    • Miller, J.A.1
  • 54
    • 73449149291 scopus 로고
    • Developing of an instrument to measure the perception of adopting an information technology innovation
    • Moore, G.C. and Benbasat, I., 1991. Developing of an instrument to measure the perception of adopting an information technology innovation. Information Systems Research, 2 (3), 192-222.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 192-222
    • Moore, G.C.1    Benbasat, I.2
  • 55
    • 0000396442 scopus 로고
    • A cognitive model of the antecedents and consequences of satisfaction decisions
    • Oliver, R.L., 1980. A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17 (4), 460-469.
    • (1980) Journal of Marketing Research , vol.17 , Issue.4 , pp. 460-469
    • Oliver, R.L.1
  • 56
    • 84986848262 scopus 로고
    • Attribute need fulfillment in product usage satisfaction
    • Oliver, R.L., 1995. Attribute need fulfillment in product usage satisfaction. Psychology & Marketing, 12 (1), 1-17.
    • (1995) Psychology & Marketing , vol.12 , Issue.1 , pp. 1-17
    • Oliver, R.L.1
  • 60
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: A critical review of the literature and recommended remedies
    • DOI 10.1037/0021-9010.88.5.879
    • Podsakoff, P.M., et al., 2003. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88 (5), 879-903. (Pubitemid 37239703)
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.-Y.3    Podsakoff, N.P.4
  • 61
    • 84970235764 scopus 로고
    • Self-reports in organizational research: Problems and prospects
    • Podsakoff, P.M. and Organ, D.W., 1986. Self-reports in organizational research: Problems and prospects. Journal of Management, 12 (4), 531-544.
    • (1986) Journal of Management , vol.12 , Issue.4 , pp. 531-544
    • Podsakoff, P.M.1    Organ, D.W.2
  • 63
    • 46849093817 scopus 로고    scopus 로고
    • Cross-sectional versus longitudinal survey research: Concepts, findings, and guidelines
    • Rindfleisch, A., et al., 2008. Cross-sectional versus longitudinal survey research: concepts, findings, and guidelines. Journal of Marketing Research, 45 (3), 261-279.
    • (2008) Journal of Marketing Research , vol.45 , Issue.3 , pp. 261-279
    • Rindfleisch, A.1
  • 64
    • 56749152239 scopus 로고    scopus 로고
    • Hamburg, Germany: Institute of Operations Management and Organisations, University of Hamburg
    • Ringle, C.M., Wende, S., and Will, A., 2005. SmartPLS 2.0 (M3) beta. Hamburg, Germany: Institute of Operations Management and Organisations, University of Hamburg.
    • (2005) SmartPLS2.0 (M3) Beta
    • Ringle, C.M.1    Wende, S.2    Will, A.3
  • 66
    • 48249141415 scopus 로고    scopus 로고
    • Looking forward: Toward an understanding of the nature and definition of it acceptance
    • Schwarz, A. and Chin, W., 2007. Looking forward: toward an understanding of the nature and definition of IT acceptance. Journal of the Association for Information Systems, 8 (4), 232-243.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 232-243
    • Schwarz, A.1    Chin, W.2
  • 67
    • 34248138319 scopus 로고
    • Re-examining perceived ease of use and usefulness: A confirmatory factor analysis
    • Segars, A.H. and Grover, V., 1993. Re-examining perceived ease of use and usefulness: a confirmatory factor analysis. MIS Quarterly, 17 (4), 517-525.
    • (1993) MIS Quarterly , vol.17 , Issue.4 , pp. 517-525
    • Segars, A.H.1    Grover, V.2
  • 68
    • 52949106303 scopus 로고    scopus 로고
    • Post-positivist review of technology acceptance model
    • Silva, L., 2007. Post-positivist review of technology acceptance model. Journal of the Association for Information Systems, 8 (4), 256-266.
    • (2007) Journal of the Association for Information Systems , vol.8 , Issue.4 , pp. 256-266
    • Silva, L.1
  • 69
    • 0041411221 scopus 로고    scopus 로고
    • A test of alternative measures of disconfirmation
    • DOI 10.1111/1540-5915.02214
    • Spreng, R.A. and Page, T.J. Jr., 2003. A test of alternative measures of disconfirmation. Decision Sciences, 34 (1), 31-62. (Pubitemid 36914149)
    • (2003) Decision Sciences , vol.34 , Issue.1 , pp. 31-62
    • Spreng, R.A.1    Page Jr., T.J.2
  • 71
    • 13244286108 scopus 로고    scopus 로고
    • Validation guidelines for is positivist research
    • Straub, D., Boudreau, M., and Gefen, D., 2004. Validation guidelines for is positivist research. Communications of AIS, 13, 380-427.
    • (2004) Communications of AIS , vol.13 , pp. 380-427
    • Straub, D.1    Boudreau, M.2    Gefen, D.3
  • 72
    • 38749129220 scopus 로고
    • Personal computing: Toward a conceptual model of utilization
    • Thompson, R.L. and Higgins, C.A., 1991. Personal computing: toward a conceptual model of utilization. MIS Quarterly, 15 (1), 125-143.
    • (1991) MIS Quarterly , vol.15 , Issue.1 , pp. 125-143
    • Thompson, R.L.1    Higgins, C.A.2
  • 73
    • 0002271779 scopus 로고
    • Models of consumer satisfaction formation: An extensive
    • Tse, D.K. and Wilton, P.C., 1988. Models of consumer satisfaction formation: An extensive. Journal of Marketing Research, 25 (2), 204-212.
    • (1988) Journal of Marketing Research , vol.25 , Issue.2 , pp. 204-212
    • Tse, D.K.1    Wilton, P.C.2
  • 74
    • 50249107569 scopus 로고    scopus 로고
    • Predicting different conceptualizations of system use: The competing roles of behavioral intention, facilitating conditions, and behavioral expectation
    • Venkatesh, V., et al., 2008. Predicting different conceptualizations of system use: The competing roles of behavioral intention, facilitating conditions, and behavioral expectation. MIS Quarterly, 32 (3), 483-502.
    • (2008) MIS Quarterly , vol.32 , Issue.3 , pp. 483-502
    • Venkatesh, V.1
  • 75
  • 76
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: Toward a unified view
    • Venkatesh, V., et al., 2003. User acceptance of information technology: toward a unified view. MIS Quarterly, 27 (3), 425-478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1
  • 77
    • 72949088760 scopus 로고    scopus 로고
    • Building better business cases for it investments
    • Ward, J., Daniel, E., and Peppard, J., 2008. Building better business cases for IT investments. MIS Quarterly Executive, 7 (1), 1-15.
    • (2008) MIS Quarterly Executive , vol.7 , Issue.1 , pp. 1-15
    • Ward, J.1    Daniel, E.2    Peppard, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.