Public trust in tourism institutions

Annals of Tourism Research

Volumn 39, Issue 3, 2012, Pages 1538-1564

  Nunkoo, Robin ^a,b,c   Ramkissoon, Haywantee ^d   Gursoy, Dogan ^e  

^a UNIVERSITY OF WATERLOO   (Canada)

^b UNIVERSITY OF MAURITIUS   (Mauritius)

^c UNIVERSITY OF JOHANNESBURG   (South Africa)

^d MONASH UNIVERSITY   (Australia)

^e WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

Good governance; Political economy; Political trust; Support for tourism; Tourism institutions

Indexed keywords

GOVERNANCE APPROACH; INSTITUTIONAL FRAMEWORK; POLITICAL ECONOMY; TOURISM;

EID: 84861471292     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2012.04.004     Document Type: Article

References (112)

1. Aberg M. Putnam's social capital theory goes east: A case study of Western Ukraine and L'viv. Europe-Asia Studies 2000, 52(2):295-317.
2. Allen G., Brennan F. Tourism in the new South Africa: Social responsibility and the tourist experience 2004, I.B. Tauris, London.
3. Anderson J.C., Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin 1988, 103(3):411-423.
4. Beaumont N., Dredge D. Local tourism governance: A comparison of three network approaches. Journal of Sustainable Tourism 2010, 18:7-28.
5. Bentler P. Comparative indexes in structural models. Psychological Bulletin 1990, 107:238-246.
6. Bentler P., Chou C.P. Practical issues in structural modeling. Sociological Methods & Research 1987, 16:78-117.
7. Beritelli P., Laesser C. Power dimensions and influence reputation in tourist destination: Empirical evidence from a network of actors and stakeholders. Tourism Management 2011, 32(6):1299-1309.
8. Besley T., Burgess R. The political economy of government responsiveness: Theory and evidence from India. Quarterly Journal of Economics 2002, 117(4):1415-1451.
9. Bevir M. Key concepts in governance 2009, Sage, London.
10. Biachini R. The "critical turn" in tourism studies: A radical critique. Tourism Geographies 2009, 11(4):484-504.
11. Bianco W.T. Trust: Representatives and constituents 1994, Michigan University Press, Ann Arbor.
12. Blind, P. K. (2007). Building trust in government in the twenty-first century: Review of literature and emerging issues. Paper presented at the 7th global forum for reinvesting government: Building trust in government. Vienna, Australia: United Nations Head Quarters, 26-29 June.
13. Bouckaert G., van de Walle S. Comparing measures of citizen trust and user satisfaction as indicators of 'good governance': Difficulties in linking trust and satisfaction indicators. International Review of Administrative Sciences 2003, 69(3):329-343.
14. Bourne P.A. Crime, tourism and trust in a developing country. Current Research Journal of Social Sciences 2010, 2(2):69-83.
15. Bramwell B. The policy context for tourism and sustainability in Southern Europe's coastal regions. Coastal mass tourism: Diversification and sustainable development in Southern Europe 2004, 32-47. Channel View Publications, Clevedon. B. Bramwell (Ed.).
16. Bramwell B. Actors, power, and discourses of growth limits. Annals of Tourism Research 2006, 33(4):957-978.
17. Bramwell B. Governance, the state and sustainable tourism: A political economy approach. Journal of Sustainable Tourism 2011, 19(4/5):459-477.
18. Bramwell B., Lane B. Critical research on the governance of tourism and sustainability. Journal of Sustainable Tourism 2011, 19(4/5):411-421.
19. Brehm J., Rahn W.M. Individual-level evidence for the causes and consequences of social capital. American Journal of Political Science 1997, 41:999-1023.
20. Bryne B.M. A primer of LISREL: Basic applications and programming for confirmatory factor analytic models 1989, Springer-Verlag, New York.
21. Campbell W.R. The sources of institutional trust in East and West Germany: Civic culture or economic performance?. German Politics 2004, 13(3):401-418.
22. Catterberg G., Moreno A. The individual bases of political trust: Trends in new and established democracies. International Journal of Public Opinion Research 2005, 18(1):31-48.
23. Chen J., Zhong Y., Hillard J., Scheb J. Assessing political support in China: Citizens' evaluations of governmental effectiveness and legitimacy. Journal of Contemporary China 1997, 6(16):551-566.
24. Cook K., Hardin R., Levi M. Cooperation without trust? 2005, Russell Sage Foundation, New York.
25. Cothran D.A., Cothran C.C. Promise or political risk for Mexican tourism. Annals of Tourism Research 1998, 25(2):477-497.
26. Dowley K., Silver B. Social capital, ethnicity and support for democracy in the post-community states. Europe-Asia Studies 2002, 54(4):505-527.
27. Dredge D., Jenkins J. Tourism planning and policy 2007, Wiley, Milton.
28. Electoral Institute for the Sustainability of Democracy in Africa (EISA). (2008). Consolidating democratic governance in the SADC region: Mauritius. Research Report, No. 37. Johannesburg, South Africa: EISA.
29. Elliot J. Tourism: Politics and public sector management 1997, Routledge, New York.
30. Espinal R., Hartlyn J. Performance still matters: Explaining trust in government in the Dominican Republic. Comparative Political Studies 2006, 39(2):200-223.
31. Etzioni A. Positive aspects of community and the dangers of fragmentation. Development and Change 1996, 27:301-314.
32. Fornell C., Larcker D. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18(1):39-50.
33. Foucault M. The history of sexuality: Volume 1: An introduction 1978, Vintage Books, New York.
34. Foucault M. Trust and power. Power/knowledge: Selected interview and other writing 1972-1977 1980, 109-133. Pantheon Books, New York. C. Gordon (Ed.).
35. Foucault M. The Foucault reader 1984, 76-100. Random House-Pantheon, New York. P. Rabinow (Ed.).
36. Freitag M., Buhlmann M. Crafting trust: The role of political institutions in a comparative perspective. Comparative Political Studies 2009, 42:1537-1566.
37. Fukuyama F. Trust: The social virtues and the creation of prosperity 1995, Free Press, New York.
38. Gabriel O.W., Kunz V., Rossdeutscher S., Deth J.W. Social capital and democracy: The resources of civil society in a comparative perspective 2002, WUV Universitatsverlag, Wien, Austria.
39. Hair J.F., Anderson R.E., Tathman R.L., Black W.C. Multivariate data analysis 1998, Prentice Hall, New Jersey, USA.
40. Hall C.M. Tourism and politics: Policy, power and place 1994, John Wiley & Sons, Chichester, England.
41. Hall C.M. Tourism planning, policies, processes and relationships 2000, Pearson Hall, Harlow.
42. Hall C.M. Urban entrepreneurship, corporate interests and sports mega-events: The thin policies of competitiveness within the hard outcomes of neoliberalism. The Sociological Review 2006, 54:59-70.
43. Hall C.M. A typology of governance and its implications for tourism policy analysis. Journal of Sustainable Tourism 2011, 19(4/5):437-457.
44. Herreros F., Criado H. The state and the development of social trust. International Political Science Review 2008, 29:53-71.
45. Hetherington M.J. The political relevance of political trust. American Political Science Review 1998, 92:791-808.
46. Hetherington M.J. Declining political trust and a shrinking public policy agenda: Why media scholars should care. Communication in US elections: New agendas 2001, 105-121. Rowman and Littlefield, New York. R.P. Hart, D.R. Shaw (Eds.).
47. Hetherington M.J. Why trust matters: Declining political trust and the demise of American liberalism 2004, Princeton University Press, Princeton.
48. Hetherington M.J., Globetti S. Political trust and radical policy preferences. American Journal of Political Science 2002, 46(2):253-275.
49. Hossain, N. (2008). Who trust government? Understanding political trust among the poor in Bangladesh. Working Paper Series No. 103. Asia Research Institute, National University of Singapore.
50. Hoyle R.H. Structural equation modeling: Concepts, issues, and application 1995, Sage, Thousand Oaks, CA.
51. Hu, L. T., & Bentler, P. (1995). Evaluating model fit. In R. H. Hoyle (Ed.), Structural equation modeling. Concepts, issues, and applications (pp. 76-99). Thousand Oaks: Sage.
52. Inglehart R. Modernization and postmodernization 1997, Princeton University Press, Princeton.
53. Inglehart R., Welzel C. Modernization, cultural change and democracy: The human development sequence 2005, Cambridge University Press, Cambridge.
54. Jessop B. State power: A strategic-relational approach 2008, Polity Press, Cambridge.
55. Johnson H., Wilson G. Biting the bullet: Civil society, social learning and the transformation of local governance. World Development 2000, 28(11):1891-1906.
56. Jöreskog K.G., Sörbom D. LISREL 7: A guide to the program and applications 1989, SPSS, Chicago. 2nd ed.
57. Judd C.M., Smith E.R., Kidder L.H. Research methods in social relations 1991, Holt, Rinehart and Winston, Fort Worth, TX. 6th ed.
58. Keogh B. Public participation in community tourism planning. Annals of Tourism Research 1990, 17:449-465.
59. Kim J. "Bowling together" isn't a cure-all: The relationship between social capital and political trust in Korea. International Political Science Review 2005, 26(2):193-213.
60. Kramer R.F. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology 1999, 50:569-598.
61. Latkova P., Vogt C.A. Residents' attitudes toward existing and future tourism development in rural communities. Journal of Travel Research 2012, 51:50-67.
62. Li Y. Exploring community tourism in China: The case of Nashan Cultural Tourism Zone. Journal of Sustainable Tourism 2004, 12(3):175-193.
63. Luhiste K. Explaining trust in political institutions: Some illustrations from the Baltic States. Communist and Post Communist Studies 2006, 39:475-496.
64. Ma D. Institutional and cultural factors of political trust in eight Asian societies. Comparative Economic and Social System 2007, 5:79-86.
65. Mackuen M.B., Erikson R.S., Stimson J.A. Peasants or bankers? The American electorate and the US economy. American Political Science Review 1992, 86(3):597-611.
66. Madrigal R. A tale of two cities. Annals of Tourism Research 1993, 20(2):336-353.
67. March J.G. A primer on decision making 1994, Free Press, New York.
68. Miller A.H., Listhaug O. Political parties and confidence in government: A comparison of Norway, Sweden and the United States. British Journal of Political Science 1990, 20(3):357-386.
69. Miller G.J. Managerial dilemmas: The political economy of hierarchies 1992, Cambridge University Press, New York.
70. Mishler W., Rose R. What the origins of political trust? Testing institutional and cultural theories in post-communist societies. Comparative Political Studies 2001, 34:30-62.
71. Mishler W., Rose R. What are the political consequences of trust? A test of cultural and institutional theories in Russia. Comparative Political Studies 2005, 38(9):1050-1078.
72. Moscardo G. Exploring social representation of tourism planning: Issues for governance. Journal of Sustainable Tourism 2011, 19(4/5):423-436.
73. Mosedale, J. (2011). Re-introducing tourism to political economy. In J. Mosedale (Ed.), Political economy of tourism. A critical perspective (pp. 1-13). London: Routledge.
74. Mowforth M., Munt I. Tourism and sustainability: Development, globalization and new tourism in the third world 2009, Routledge, London.
75. Newman P., Clarke J. Publics, politics and power. Remaking the public in public services 2009, London, Sage.
76. Newton K. Trust, social capital and democracy. International Political Science Review 2001, 22(2):201-214.
77. Norris, P. (1999a). Introduction: The growth of critical citizens? In. P. Norris (Ed.), Critical citizens: Global support for democratic government (pp. 1-27). Oxford: Oxford University Press.
78. Norris P. Institutional explanations for political support. Critical citizens: Global support for democratic governance 1999, 217-235. Oxford University Press, Oxford. P. Norris (Ed.).
79. Nunkoo R., Ramkissoon H. Developing a community support model for tourism. Annals of Tourism Research 2011, 38(3):964-988.
80. Nyaupane G.P., Timothy D.J. Power, regionalism and tourism policy in Bhutan. Annals of Tourism Research 2010, 37(4):969-988.
81. Nye J. Introduction: The decline and confidence in government. Why people don't trust government? 1997, 1-19. Harvard University Press, Cambridge. J. Nye, P.D. Zelikow, D.C. King (Eds.).
82. Oberg P., Svensson T. Does power drive our trust? Relations between labor market actors in Sweden. Political Studies 2010, 58:143-166.
83. Oskarsson S., Svensson T., Oberg P. Power, trust, and institutional constraints: Individual level evidence. Rationality and Society 2009, 21:171-195.
84. Oviedo-Garcia M.A., Castellanos-Verdugo M., Martin-Ruiz D. Gaining residents' support for tourism and planning. International Journal of Tourism Research 2008, 10:95-109.
85. Page, S. (1999). Tourism and development: The evidence from Mauritius, South Africa and Zimbabwe. Retrieved August 24, 2011, from http://www.odi.org.uk/resources/download/2932.pdf.
86. Park H., Blenkinsopp J. The roles of transparency and trust in the relationship between corruption and citizen satisfaction. International Review of Administrative Sciences 2011, 77(2):254-274.
87. Petrzelka P., Krannich R.S., Brehm J.M. Identification with resourced Based occupations and desire for tourism: Are the two necessarily inconsistent?. Society and Natural Resources 2006, 19:693-707.
88. Purcell M., Nevins J. Pushing the boundary: State restructuring, state theory, and the case of US: Mexico border enforcement in the 1990s. Political Geography 2005, 24(2):211-235.
89. Putman R.D. Bowling alone: The collapse and revival of American community 2000, Simon & Schuster, New York.
90. Putman R.P. Bowling alone: America's declining social capital. Journal of Democracy 1995, 6:65-78.
91. Rohrschneider R., Schmitt-Beck R. Trust in democratic institutions in Germany: Theory and evidence ten years after unification. German Politics 2002, 11(3):35-58.
92. Rousseau D.M., Sitkin S.B., Burt R.S., Camerer C. Not so difference after all: A cross-discipline view of trust. Academy of Management Review 1988, 23(3):393-404.
93. Rudolph T.J., Evans J. Political trust, ideology, and public support for government spending. American Journal of Political Science 2005, 49(3):660-671.
94. Sanchez P.M., Adams K.M. The Janus-faced character of tourism in Cuba. Annals of Tourism Research 2008, 35(1):27-46.
95. Selvanathan A., Selvanathan S., Keller G., Warrack B., Bartel H. Australian business statistics 1994, Nelson ITP, Melbourne.
96. Sethi V., King W.R. Development of measures to assess the extent to which an information technology application provides competitive advantage. Management Science 1994, 40:1601-1626.
97. Shi T. Cultural values and political trust: A comparison of the People's Republic of China and Taiwan. Comparative Politics 2001, 33(4):401-419.
98. Simpson J.A. Psychological foundations of trust. Current Directions in Psychological Science 2007, 16(5):264-268.
99. Stein S.M., Harper T.L. Power, trust, and planning. Journal of Planning Education and Research 2003, 23:125-139.
100. Sulaiman M. Islands within islands: Exclusive tourism and sustainable utilization of coastal resources in Zanzibar. Sustainable tourism in island and small states: Case studies 1996, 32-49. Pinter, New York. L. Briguglio, R. Butler, D. Harrison, W. Filho (Eds.).
101. Svensson J. Eight questions about corruption. Journal of Economic Perspectives 2005, 19(3):19-42.
102. Timothy D. Participatory planning: A view of tourism in Indonesia. Annals of Tourism Research 1999, 26(2):371-391.
103. Triesman D. What have we learned about the causes of corruption from ten years of cross-national empirical research?. Annual Review of Political Science 2007, 10:211-244.
104. Van de Walle S., Van Roosbroek S., Bouckaert G. Trust in the public sector: Is there evidence for a long-term decline?. International Review of Administrative Sciences 2008, 74(1):47-64.
105. Wang Z. Before the emergence of critical citizens: Economic development and political trust in China. International Review of Sociology 2005, 15(1):155-171.
106. Wearing S., Neil J. Ecotourism: Impacts, potential and possibilities 2009, Butterworth-Heinemann, Oxford.
107. Wong T.K., Wan P., Hsiao H.M. The bases of political trust in six Asian societies: Institutional and cultural explanations compared. International Political Science Review 2011, 3:263-281.
108. Wong T.K., Wang P. New evidence of postmaterialist shift: The experience of Hong Kong. Social Indicators Research 2009, 92:497-515.
109. Wray M. Adopting and implementing a transactive approach to sustainable tourism planning: Translating theory into practice. Journal of Sustainable Tourism 2011, 19(4/5):605-627.
110. Yasarata M., Altinay L., Burns P., Okumus F. Politics and sustainable tourism development-Can they co-exist? Voices from North Cyprus. Tourism Management 2010, 31:345-356.
111. Yuksel F., Bramwell B., Yuksel A. Centralized and decentralized tourism governance in Turkey. Annals of Tourism Research 2005, 32(4):859-886.
112. Zikmund W.G. Business research methods 1997, The Dryden Press, Harcourt Brace College Publishers, Orlando, FL. 5th ed.