Managing in the context of healthcare's escalating technology and evolving culture

Journal of Health, Organisation and Management

Volumn 26, Issue 2, 2012, Pages 149-157

  Bowden, Dawn E ^a   Smits, Stanley J ^b  

^a JOHNSON AND JOHNSON   (United States)

^b GEORGIA STATE UNIVERSITY   (United States)

Author keywords

Change management; Health care; Innovation; Organizational culture; Technological change; United States of America

Indexed keywords

EID: 84861321950     PISSN: 14777266     EISSN: None     Source Type: Journal    
DOI: 10.1108/14777261211230826     Document Type: Article

References (17)

1. Adler, N.J. (1997), International Dimensions of Organizational Behavior, 3rd ed., ITP/South-Western College Publishing, Cincinnati, OH.
2. Bowden, D.E. and Smits, S.J. (2011), "Understanding the multifaceted nature of change in the healthcare system" in Wolf, J.A., Hanson, H. and Moir, M.J. (Eds.), Organizational Development in Health Care: High Impact Practices for a Complex and Changing Environment, Information Age Publishing, Charlotte, NC, pp. 3-23.
3. Edwards, J., Handler, T.J., Lovelock, J.D., Shaffer, V., Fenn, J. and Ekholm, J. (2009), "Hype cycle for telemedicine, 2009", available at: www.gartner.com/id=1078218.
4. Gersick, C.J.G. (1991), "Revolutionary change theories: a multilevel exploration of the punctured equilibrium paradigm" in Academy of Management Review, Vol. 16, No. 1, pp. 10-36.
5. Hampden-Turner, C. and Trompenaars, A. (1993), The Seven Cultures of Capitalism: Value Systems for Creating Wealth in the United States, Japan, Germany, France, Britain, Sweden, and the Netherlands, Currency/Doubleday, New York, NY.
6. Herold, D.M. and Fedor, D.B. (2008), Change the Way You Lead Change: Leadership Strategies That Really Work, Stanford Business Books, Stanford, CA.
7. Hofstede, G. (1980), Culture's Consequences: International Differences in Work-Related Values, Sage Publications, Beverly Hills, CA.
8. Javidan, J., Dorfman, P.W., Sully de Luque, M. and House, R.J. (2006), "In the eye of the beholder: cross cultural lessons in leadership from project GLOBE" in Academy of Management Perspectives, Vol. 20, No. 1, pp. 67-89.
9. Kotter, J.P. and Heskett, J.L. (1992), Corporate Culture and Performance, The Free Press, New York, NY.
10. Merrill, R.M., Bowden, D.E. and Aldana, S. (2010), "Factors associated with attrition and success in a worksite wellness telephonic health coaching program", Education for Health, Vol. 23, No. 3, available at: www.educationforhealth.net/publishedarticles/article_print_385.pdf.
11. Sapienza, A.M. (1985), "Believing is seeing: how culture influences the decisions top managers make" Kilman, R.H., Saxton, M.J. and Serpa, R. (Eds.), Gaining Control of Corporate Culture, Jossey-Bass, San Francisco, CA.
12. Schein, E.H. (1985), Organizational Culture and Leadership, 1st ed., Jossey-Bass, San Francisco, CA.
13. Smits, S.J. and Bleicken, L.M. (1997), "Human resource management in a culture of change" Phillips, J.J. and Holton, E.F. III (Eds.), In Action: Leading Organizational Change, American Society for Training and Development, Alexandria, VA.
14. Strasser, D.C., Burridge, A.B., Falconer, J.A., Herrin, J. and Uomoto, J. (2010), "Measuring team process for quality improvement" in Topics in Stroke Rehabilitation, Vol. 17, No. 4, pp. 282-93.
15. Van Maanen, J. and Barley, S.R. (1984), "Occupational communities: culture and control in organizations" Staw, B.W. and Cummings, L.L. (Eds.), Research in Organizational Behavior, Vol. 6, JAI Press, Greenwich, CT.
16. BlueCross BlueShield Association (2011), Detailed Summary Patient Protection and Affordable Care Act (PPACA), P.L. 111-148 Health Care and Education Reconciliation Act (HCERA), P.L. 111-152, BlueCross BlueShield Association, Chicago, IL.
17. National Committee for Quality Assurance (2011), "HEDIS and quality measurement", NCQA, Washington, DC, available at www.ncqa.org/tabid/59/Default.aspx (accessed 7 April 2011).