-
1
-
-
0029007982
-
Predicting appointment breaking
-
Bean AG and Talaga J (1995). Predicting appointment breaking. J Health Care Mark 15(1): 29-34.
-
(1995)
J Health Care Mark
, vol.15
, Issue.1
, pp. 29-29
-
-
Bean, A.G.1
Talaga, J.2
-
2
-
-
33644614056
-
Open access in primary care: Results of a North Carolina pilot project
-
Bundy DG, Randolph GD, Murray M, Anderson J and Margolis PA (2005). Open access in primary care: Results of a North Carolina pilot project. Pediatrics 116(1): 82-87.
-
(2005)
Pediatrics
, vol.116
, Issue.1
, pp. 82-82
-
-
Bundy, D.G.1
Randolph, G.D.2
Murray, M.3
Anderson, J.4
Margolis, P.A.5
-
3
-
-
36549008205
-
Urology out-patient non-attenders: Are we wasting our time?
-
DOI 10.1007/s11845-007-0028-8
-
Casey RG, Quinlan MR, Flynn R, Grainger R, McDermott TE and Thornhill JA (2007) Urology out-patient non-attenders: Are we wasting our time? Irish J Med Sci 176(4): 305-308. (Pubitemid 350182772)
-
(2007)
Irish Journal of Medical Science
, vol.176
, Issue.4
, pp. 305-308
-
-
Casey, R.G.1
Quinlan, M.R.2
Flynn, R.3
Grainger, R.4
McDermott, T.E.D.5
Thornhill, J.A.6
-
5
-
-
5644254740
-
Outpatient scheduling in health care: A review of literature
-
Cayirli T and Veral E (2003). Outpatient scheduling in health care: A review of literature. Prod Opns Mngt 12(4): 519-549.
-
(2003)
Prod Opns Mngt
, vol.12
, Issue.4
, pp. 519-519
-
-
Cayirli, T.1
Veral, E.2
-
6
-
-
32444435884
-
Designing appointment scheduling systems for ambulatory care services
-
Cayirli T, Veral E and Rosen H (2006). Designing appointment scheduling systems for ambulatory care services. Health Care Mngt Sci 9(1): 47-58.
-
(2006)
Health Care Mngt Sci
, vol.9
, Issue.1
, pp. 47-47
-
-
Cayirli, T.1
Veral, E.2
Rosen, H.3
-
8
-
-
0018213415
-
The no-show patient in the model family practice unit
-
Dervin JV, Stone DL and Beck CH (1978). The no-show patient in the model family practice unit. J Fam Practice 7(6): 1177-1180.
-
(1978)
J Fam Practice
, vol.7
, Issue.6
, pp. 1177-1177
-
-
Dervin, J.V.1
Stone, D.L.2
Ch, B.3
-
9
-
-
0019211887
-
Dropouts and broken appointments A literature review and agenda for future research
-
Deyo RA and Inui TS (1980). Dropouts and broken appointments A literature review and agenda for future research. Med Care 18(11): 1146-1157.
-
(1980)
Med Care
, vol.18
, Issue.11
, pp. 1146-1146
-
-
Deyo, R.A.1
Inui, T.S.2
-
10
-
-
14744285663
-
Brief reports: Impact of the wait for an initial appointment on the rate of kept appointments at a mental health center
-
Gallucci G, Swartz W and Hackerman F (2005). Brief reports: Impact of the wait for an initial appointment on the rate of kept appointments at a mental health center. Psychiatr Serv 56(3): 344-346.
-
(2005)
Psychiatr Serv
, vol.56
, Issue.3
, pp. 344-344
-
-
Gallucci, G.1
Swartz, W.2
Hackerman, F.3
-
11
-
-
0031604883
-
Tackling no-show behavior: A market-driven approach
-
Garuda SR, Javalgi RG and Talluri VS (1998). Tackling no-show behavior: A market-driven approach. Health Mark Q 15(4): 25-44.
-
(1998)
Health Mark Q
, vol.15
, Issue.4
, pp. 25-25
-
-
Garuda, S.R.1
Javalgi, R.G.2
Talluri, V.S.3
-
12
-
-
33846658119
-
-
Proceedings of the 2005 Winter Simulation Conference, Orlando, FL
-
Giachetti RE, Centeno EA, Centeno MA and Sundaram R (2005). Accessing the viability of an open access policy in an outpatient clinic: A discrete-event and continuous simulation modeling approach. Proceedings of the 2005 Winter Simulation Conference, Orlando, FL.
-
(2005)
Accessing the Viability of An Open Access Policy in An Outpatient Clinic: A Discrete-event and Continuous Simulation Modeling Approach
-
-
Giachetti, R.E.1
Centeno, E.A.2
Centeno, M.A.3
Sundaram, R.4
-
13
-
-
68149099919
-
A hybird data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
-
Glowacka K, Henry R and May J (2009). A hybird data mining/simulation approach for modelling outpatient no-shows in clinic scheduling. J Opl Res Soc 60(8): 1056-1068.
-
(2009)
J Opl Res Soc
, vol.60
, Issue.8
, pp. 1056-1056
-
-
Glowacka, K.1
Henry, R.2
May, J.3
-
14
-
-
84948004948
-
A multivariate approach to the prediction of no-show behavior in a primary care center
-
Goldman L, Freidin R, Cook EF, Eigner J and Grich P (1982). A multivariate approach to the prediction of no-show behavior in a primary care center. Arch Intern Med 142(3): 563-567.
-
(1982)
Arch Intern Med
, vol.142
, Issue.3
, pp. 563-563
-
-
Goldman, L.1
Freidin, R.2
Cook, E.F.3
Eigner, J.4
Grich, P.5
-
15
-
-
0029790030
-
Predictors of missed appointments for psychiatric consultations in a primary care clinic
-
Grunebaum M, Luber P, Callahan M, Leon AC, Olfson M and Portera L (1996). Predictors of missed appointments for psychiatric consultations in a primary care clinic. Psychiatr Serv 47(8): 848-852.
-
(1996)
Psychiatr Serv
, vol.47
, Issue.8
, pp. 848-848
-
-
Grunebaum, M.1
Luber, P.2
Callahan, M.3
Leon, A.C.4
Olfson, M.5
Portera, L.6
-
16
-
-
0022741139
-
Determinants of no-show appointment behavior: The utility of multivariate analysis
-
Gruzd DC, Shear CL and Rodney M (1986). Determinants of no-show appointment behavior: The utility of multivariate analysis. Fam Med 18(4): 217-220.
-
(1986)
Fam Med
, vol.18
, Issue.4
, pp. 217-217
-
-
Gruzd, D.C.1
Shear, C.L.2
Rodney, M.3
-
17
-
-
0032845426
-
Failure to keep clinic appointments: Implications for residency education and productivity
-
Hixon AL, Chapman RW and Nuovo J (1999). Failure to keep clinic appointments: Implications for residency education and productivity. Fam Med 31(9): 627-630.
-
(1999)
Fam Med
, vol.31
, Issue.9
, pp. 627-627
-
-
Hixon, A.L.1
Chapman, R.W.2
Nuovo, J.3
-
18
-
-
0001584965
-
Minimizing total cost in scheduling outpatient appointments
-
Ho C and Lau H (1992). Minimizing total cost in scheduling outpatient appointments. Mngt Sci 38(2): 1750-1764.
-
(1992)
Mngt Sci
, vol.38
, Issue.2
, pp. 1750-1750
-
-
Ho, C.1
Lau, H.2
-
19
-
-
3543069988
-
Introducing variable-interval appointment scheduling rules in service systems
-
Ho C, Lau H and Li J (1995). Introducing variable-interval appointment scheduling rules in service systems. Int J Opns & Prod Mngt 15(6): 59-68.
-
(1995)
Int J Opns & Prod Mngt
, vol.15
, Issue.6
, pp. 59-59
-
-
Ho, C.1
Lau, H.2
Li, J.3
-
20
-
-
34250832080
-
Optimal outpatient appointment scheduling
-
Kaandorp G and Koole G (2007). Optimal outpatient appointment scheduling. Health Care Mngt Sci 10(3): 217-229.
-
(2007)
Health Care Mngt Sci
, vol.10
, Issue.3
, pp. 217-217
-
-
Kaandorp, G.1
Koole, G.2
-
21
-
-
33750603061
-
A stochastic mathematical appointment overbooking model for healthcare providers to improve profits
-
Kim S and Giachetti RE (2006). A stochastic mathematical appointment overbooking model for healthcare providers to improve profits. IEEE T Syst Man Cyb 36(6): 1211-1219.
-
(2006)
IEEE T Syst Man Cyb
, vol.36
, Issue.6
, pp. 1211-1211
-
-
Kim, S.1
Giachetti, R.E.2
-
22
-
-
0030164135
-
Scheduling outpatient appointments in a dynamic environment
-
Klassen KJ and Rohleder TR (1996). Scheduling outpatient appointments in a dynamic environment. J Opns Mngt 14(2): 83-101.
-
(1996)
J Opns Mngt
, vol.14
, Issue.2
, pp. 83-83
-
-
Klassen, K.J.1
Rohleder, T.R.2
-
23
-
-
67651115833
-
Overbooking increases patient access at East Carolina University's student health services clinic
-
Kros J, Dellana S and West D (2009). Overbooking increases patient access at East Carolina University's student health services clinic. Interfaces 39(3): 271-287.
-
(2009)
Interfaces
, vol.39
, Issue.3
, pp. 271-271
-
-
Kros, J.1
Dellana, S.2
West, D.3
-
24
-
-
0036546639
-
Factors associated with attendance at a first appointment after discharge from a psychiatric hospital
-
Kruse GR and Rohland BM (2002). Factors associated with attendance at a first appointment after discharge from a psychiatric hospital. Psychiatr Serv 53(4): 473-476.
-
(2002)
Psychiatr Serv
, vol.53
, Issue.4
, pp. 473-473
-
-
Kruse, G.R.1
Rohland, B.M.2
-
25
-
-
34248332494
-
Clinic overbooking to improve patient access and increase provider productivity
-
LaGanga LR and Lawrence SR (2007). Clinic overbooking to improve patient access and increase provider productivity. Dec Sci 38(2): 251-276.
-
(2007)
Dec Sci
, vol.38
, Issue.2
, pp. 251-251
-
-
Laganga, L.R.1
Lawrence, S.R.2
-
26
-
-
77952166457
-
Dynamic scheduling of outpatient appointments under patient no-shows and cancellations
-
Liu N, Ziya S and Kulkarni VG (2010). Dynamic scheduling of outpatient appointments under patient no-shows and cancellations. MSOM 12(6): 347-364.
-
(2010)
MSOM
, vol.12
, Issue.6
, pp. 347-347
-
-
Liu, N.1
Ziya, S.2
Kulkarni, V.G.3
-
27
-
-
0034400804
-
Fitting the lognormal distribution to surgical procedure times
-
May JH, Strum DP and Vargas LG (2000). Fitting the lognormal distribution to surgical procedure times. Dec Sci 31(1): 129-148.
-
(2000)
Dec Sci
, vol.31
, Issue.1
, pp. 129-129
-
-
May, J.H.1
Strum, D.P.2
Vargas, L.G.3
-
28
-
-
0033825312
-
Outpatient clinic waiting times and non-attendance as indicators of quality
-
McCarthy K, McGee HM and O'Boyle CA (2000). Outpatient clinic waiting times and non-attendance as indicators of quality. Psychol, Health & Med 5(3): 287-293.
-
(2000)
Psychol, Health & Med
, vol.5
, Issue.3
, pp. 287-287
-
-
McCarthy, K.1
McGee, H.M.2
O'boyle, C.A.3
-
29
-
-
45549086468
-
Implementing open-access scheduling of visits in primary care practices: A cautionary tale
-
Mehrotra A, Keehl-Markowitz L and Ayanian JZ (2008). Implementing open-access scheduling of visits in primary care practices: A cautionary tale. Ann Intern Med 148(12): 915-922.
-
(2008)
Ann Intern Med
, vol.148
, Issue.12
, pp. 915-915
-
-
Mehrotra, A.1
Keehl-Markowitz, L.2
Ayanian, J.Z.3
-
30
-
-
0033142911
-
Redefining open access to primary care
-
MurrayMand Tantau C (1999). Redefining open access to primary care. Manag Care Q 7(3): 45-55.
-
(1999)
Manag Care Q
, vol.7
, Issue.3
, pp. 45-45
-
-
Murraymand Tantau, C.1
-
31
-
-
48249114112
-
A stochastic overbooking model for outpatient clinical scheduling with no-shows
-
Muthuraman K and Lawley M (2008). A stochastic overbooking model for outpatient clinical scheduling with no-shows. IIE Trans 40(9): 820-837.
-
(2008)
IIE Trans
, vol.40
, Issue.9
, pp. 820-820
-
-
Muthuraman, K.1
Lawley, M.2
-
32
-
-
33748499834
-
Effect of open access scheduling on missed appointments, immunizations, and continuity of care for infant well-child care visits
-
O'Connor ME, Matthews BS and Gao D (2006). Effect of open access scheduling on missed appointments, immunizations, and continuity of care for infant well-child care visits. Arch Pediatr Adolesc Med 160(9): 889-893.
-
(2006)
Arch Pediatr Adolesc Med
, vol.160
, Issue.9
, pp. 889-889
-
-
O'connor, M.E.1
Matthews, B.S.2
Gao, D.3
-
33
-
-
2342426554
-
The outcomes of open access scheduling
-
O'Hare CD and Corlett J (2004). The outcomes of open access scheduling. Fam Pract Manag 11(2): 35-38.
-
(2004)
Fam Pract Manag
, vol.11
, Issue.2
, pp. 35-35
-
-
O'hare, C.D.1
Corlett, J.2
-
34
-
-
58949092980
-
Decreased continuity in a residency clinic: A consequence of open access scheduling
-
Phan K and Brown SR (2009). Decreased continuity in a residency clinic: A consequence of open access scheduling. Fam Med 41(1): 46-50.
-
(2009)
Fam Med
, vol.41
, Issue.1
, pp. 46-46
-
-
Phan, K.1
Brown, S.R.2
-
35
-
-
77952193120
-
A comparison of traditional and open-access policies for appointment scheduling
-
Robinson LW and Chen RR (2010). A comparison of traditional and open-access policies for appointment scheduling. MSOM 12(2): 330-346.
-
(2010)
MSOM
, vol.12
, Issue.2
, pp. 330-330
-
-
Robinson, L.W.1
Chen, R.R.2
-
36
-
-
0029058251
-
Patient appointment failures in pediatric resident continuity clinics
-
Rust CT, Callups NH, Clark WS, Jones DS and Wilcox WD (1995). Patient appointment failures in pediatric resident continuity clinics. Arch Pediatr Adolesc Med 149(6): 693-695.
-
(1995)
Arch Pediatr Adolesc Med
, vol.149
, Issue.6
, pp. 693-693
-
-
Rust, C.T.1
Callups, N.H.2
Clark, W.S.3
Jones, D.S.4
Wilcox, W.D.5
-
37
-
-
0035841460
-
Non-attendance at general practices and outpatient clinics: Local systems are needed to address local problems
-
Sharp DJ and Hamilton W (2001). Non-attendance at general practices and outpatient clinics: Local systems are needed to address local problems. Brit Med J 323(7321): 1081-1082.
-
(2001)
Brit Med J
, vol.323
, Issue.7321
, pp. 1081-1081
-
-
Sharp, D.J.1
Hamilton, W.2
-
38
-
-
0017496652
-
An approach to reducing the adverse effects of broken appointments in primary care systems: Developing a decision rule based on estimated conditional probabilities
-
Shonick W and Klein BW (1977). An approach to reducing the adverse effects of broken appointments in primary care systems: Developing a decision rule based on estimated conditional probabilities. Med Care 15(5): 419-429.
-
(1977)
Med Care
, vol.15
, Issue.5
, pp. 419-419
-
-
Shonick, W.1
Klein, B.W.2
-
39
-
-
1842435170
-
Predicting adherence to colonoscopy or flexible sigmoidoscopy on the basis of physician appointment-keeping behavior
-
Turner BJ, Weiner M, Yang C and TenHave T (2004). Predicting adherence to colonoscopy or flexible sigmoidoscopy on the basis of physician appointment-keeping behavior. Ann Intern Med 140(7): 528-532.
-
(2004)
Ann Intern Med
, vol.140
, Issue.7
, pp. 528-528
-
-
Turner, B.J.1
Weiner, M.2
Yang, C.3
Tenhave, T.4
-
40
-
-
0034274586
-
Minimizing expected waiting in a medical appointment system
-
Vanden Bosch PM and Dietz DC (2000). Minimizing expected waiting in a medical appointment system. IIE Trans 32(9): 841-848.
-
(2000)
IIE Trans
, vol.32
, Issue.9
, pp. 841-841
-
-
Vanden Bosch, P.M.1
Dietz, D.C.2
-
41
-
-
0018579067
-
Selecting a suitable appointment system in an outpatient setting
-
Vissers J (1979). Selecting a suitable appointment system in an outpatient setting. Med Care 17(12): 1207-1220.
-
(1979)
Med Care
, vol.17
, Issue.12
, pp. 1207-1207
-
-
Vissers, J.1
-
42
-
-
84971583244
-
4.5 million outpatients miss appointments
-
Warden J (1995). 4.5 million outpatients miss appointments. Brit Med J 310: 1158.
-
(1995)
Brit Med J
, vol.310
, pp. 1158
-
-
Warden, J.1
-
43
-
-
33746075988
-
Simulation analysis for reducing queues in mixed-patients' outpatient department
-
Wijewickrama AKA (2006). Simulation analysis for reducing queues in mixed-patients' outpatient department. Int J Simulat Model 5(2): 56-68.
-
(2006)
Int J Simulat Model
, vol.5
, Issue.2
, pp. 56-56
-
-
Aka, W.1
-
44
-
-
0032046718
-
A new appointment rule for a single-server, multiple-customer service system
-
Yang KK, Lau ML and Quek SA (1998). A new appointment rule for a single-server, multiple-customer service system. Nav Res Log 45(3): 313-326.
-
(1998)
Nav Res Log
, vol.45
, Issue.3
, pp. 313-313
-
-
Yang, K.K.1
Lau, M.L.2
Quek, S.A.3
|