Rasch analysis and multilevel models for the evaluation of the customer satisfaction

Electronic Journal of Applied Statistical Analysis

Volumn 3, Issue 1, 2010, Pages 44-51

  Lucadamo, Antonio ^a  

^a UNIVERSITY OF SANNIO   (Italy)

Author keywords

Customer satisfaction; Multilevel models; Rasch analysis

Indexed keywords

EID: 84860251628     PISSN: None     EISSN: 20705948     Source Type: Journal    
DOI: 10.1285/i20705948v3n1p44     Document Type: Article

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