Do some trusts deliver a consistently better experience for patients? An analysis of patient experience across acute care surveys in English NHS trusts

BMJ Quality and Safety

Volumn 21, Issue 5, 2012, Pages 381-390

  Raleigh, Veena S ^a   Frosini, Francesca ^a   Sizmur, Steve ^b   Graham, Chris ^b  

^a KING S FUND   (United Kingdom)

^b PICKER INSTITUTE EUROPE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLUSTER ANALYSIS; EMERGENCY CARE; HEALTH CARE SURVEY; HEALTH CARE SYSTEM; HOSPITAL PATIENT; HUMAN; NATIONAL HEALTH SERVICE; OUTPATIENT; PATIENT SATISFACTION; PERSONAL EXPERIENCE; TEACHING HOSPITAL; UNITED KINGDOM;

CLUSTER ANALYSIS; ENGLAND; HEALTH STATUS INDICATORS; HEALTH SURVEYS; HOSPITAL-PATIENT RELATIONS; HOSPITALS; HUMANS; INPATIENTS; NATIONAL HEALTH PROGRAMS; ORGANIZATIONAL INNOVATION; OUTPATIENTS; PATIENT SATISFACTION; PATIENT-CENTERED CARE; QUALITY ASSURANCE, HEALTH CARE; QUALITY IMPROVEMENT; QUESTIONNAIRES;

EID: 84860224036     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs-2011-000588     Document Type: Article

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