Do associations between staff and inpatient feedback have the potential for improving patient experience? An analysis of surveys in NHS acute trusts in England

Quality and Safety in Health Care

Volumn 18, Issue 5, 2009, Pages 347-354

  Raleigh, Veena S ^a,b   Hussey, D ^c   Seccombe, I ^d   Qi, R ^d  

^a KING S FUND   (United Kingdom)

^b UNIVERSITY OF SURREY   (United Kingdom)

^c NATIONAL CENTRE FOR SOCIAL RESEARCH   (United Kingdom)

^d CARE QUALITY COMMISSION   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; ASSOCIATION; CLINICAL DECISION MAKING; DEPENDENT VARIABLE; DOCTOR PATIENT RELATION; EXPERIENCE; EXPLANATORY VARIABLE; FEEDBACK SYSTEM; HAND WASHING; HEALTH CARE AVAILABILITY; HEALTH CARE QUALITY; HOSPITAL PATIENT; HOSPITAL PERSONNEL; HUMAN; MAJOR CLINICAL STUDY; MEDICAL SPECIALIST; PERSONAL HYGIENE; SAFETY; STRESS; TRUST; UNITED KINGDOM;

ADULT; ENGLAND; FEMALE; HANDWASHING; HEALTH CARE SURVEYS; HEALTH PERSONNEL; HUMANS; LINEAR MODELS; MALE; MEDICAL ERRORS; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; QUALITY OF HEALTH CARE; QUESTIONNAIRES; RISK MANAGEMENT; SAFETY MANAGEMENT; STATE MEDICINE; STRESS, PSYCHOLOGICAL;

EID: 70350340092     PISSN: 14753898     EISSN: 14753901     Source Type: Journal    
DOI: 10.1136/qshc.2008.028910     Document Type: Article

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