Emotional intelligence as a mediator of work-family role conflict, quality of work life and happiness among it professionals

Journal of the Indian Academy of Applied Psychology

Volumn 37, Issue 2, 2011, Pages 257-262

  Dasgupta, Mallika ^a   Mukherjee, Indrani ^a  

^a UNIVERSITY OF CALCUTTA   (India)

Author keywords

Emotional intelligence; Family conflict; Information techonology (IT); Work life

Indexed keywords

EID: 84860129379     PISSN: 00194247     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (22)

1. Bacharach, S. B., Bamberger, P. & Conley, S. (1991). Work-Home Conflict Among Nurses and Engineers: Mediating the Impact of Role Stress on Burnout and Satisfaction at Work. Journal of Organizational Behavior 12, 39-53.
2. Barling, J., MacEwen, K. E., Kelloway, K. & Higginbottom, S. F. (1994). Predictors and outcomes of elder-care-based interrole conflict. Psychology and Aging, 9, 391-397.
3. Bedeian, A.G., Burke, B. G. & Moffett, R. G. (1988). Outcomes of work-family conflict among married male and female professionals, Journal of Management, 14, 475-491.
4. Boles, J., Madupalli, R., Rutherford, B. & Wood, A.J. (2007). The relationship of facets of salesperson job satisfaction with affective organizational commitment. Journal of Business & Industrial Marketing, 22, 311-321
5. Bradley, G. (2001).Information and Communication Technology (ICT) and Humans: How We Will Live, Learn and Work. In G Bradley(ed) Humans on the Net: Information and Communication Technology, Work Organization and Human Beings (pp. 22-44), Stockholm, Sweden: Prevent.
6. Bureau of Labour Stastistics (BLS). (2007). Occupational Employment Projections to 2016. Monthly Labour Review, http:// www.bls.gov/opub/mlr/2007/11/contents.hrm.
7. Burt, R.S. (1986). Strangers, friends, and happiness. GSS Technical Report 72: National Opinion Research Center, University of Chicago, Chicago
8. Cohen. S. (1988). Psychosocial models of the role of social support in the etiology of physical disease. Health Psychology, 7, 269-297.
9. Carlson, D.& Perrewe, P. (1999). The role of social support in the stressor-strain relationship: an examination of work- family conflict, Journal of Management, 25, 513-540.
10. Dockery, A.M. (2003). Happiness, Life Satisfaction and the Role of Work: Evidence from Two Australian Surveys, Conference Paper, www.melbourneinstitute.com/hilda/ Biblio/cp/conf-hd05.pdf
11. Edwards, J.R. & Rothbard, N.P. (2000). Mechanisms Linking Work & Family: Clarifying The Relationship Between Work and Family Constructs. Academy of Management Review, 25, 178-199
12. Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77, 65-78.
13. Goff, S. J., Mount, M. K. & Jamison, R. L. (1990). Employer supported child care, work/family conflict, and absenteeism: A field study. Personnel Psychology, 43, 793-809.
14. House, J.S., Landis, K.R., & Urnberson, D. (1988). Social relationships and health. Science, 241, 540-545.
15. Keyes, C.L.M. & Lopez, S.J. (2002). Toward a science of Mental Health: Positive directions in Diagnosis and Interventions. In The Handbook of Positive Psychology edited by Snyder & Lopez, New York, Oxford University Press.
16. Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. Journal of Applied Psychology, 83, 139-149.
17. Lenaghan, J., Buda, R. & Eisner, A.B. (2007). An examination of the role of emotional intelligence in work and family conflict, Journal of Managerial Issues, Spring.
18. Myers, D.G & Diener, E. (1995). Who Is Happy? Psychological Science,6, 1995.
19. Pavot, W., Diener, E. & Fujita, F. (1990). Extraversion and happiness. Personality and Individual Differences, 11, 1299-1306.
20. Rethinam, G.S. & Ismail, M. (2008). Constructs of Quality of Work Life: A Perspective of Information and Technology Professionals. European Journal of Social Sciences, 7, 58-70.
21. Ryff, C.D. & Keyes, C.L.M. (1995). The structure of Psychological Well-being Revisited. Journal of Personality and Social Psychology, 69, 719-727.
22. Zedeck, S. (Ed) 1992, Work, families & organizations, San-Francisco, Jossey-Bass.