The effect of Hispanic accents on employment decisions

Journal of Managerial Psychology

Volumn 27, Issue 4, 2012, Pages 347-364

  Hosoda, Megumi ^a   Nguyen, Lam T ^a   Stone Romero, Eugene F ^b  

^a SAN JOSE STATE UNIVERSITY   (United States)

^b UNIVERSITY OF TEXAS AT SAN ANTONIO   (United States)

Author keywords

Discrimination; Employment decisions; Foreign accent; Hispanics; Stigma

Indexed keywords

EID: 84859896333     PISSN: 02683946     EISSN: None     Source Type: Journal    
DOI: 10.1108/02683941211220162     Document Type: Article

References (41)

1. Adler, S. (1987), "Bidalectalism? Mandatory or elective?" in Asha, Vol. 29, pp. 41-2.
2. Bernstein, V., Hakel, M.D. and Harlan, A. (1975), "The college student as interviewer: a threat to generalizability?" in Journal of Applied Psychology, Vol. 60, pp. 266-8.
3. Bresnahan, M.J., Ohashi, R., Nebashi, R., Liu, W.Y. and Shearman, S.M. (2002), "Attitudinal and affective response toward accented English" in Language & Communication, Vol. 22, pp. 171-85.
4. Cargile, A.C. (1997), "Attitudes toward Chinese-accented speech: an investigation in two contexts" in Journal of Language and Social Psychology, Vol. 16, pp. 434-43.
5. Cargile, A.C. (2000), "Evaluation of employment suitability: does accent always matter?" in Journal of Employment Counseling, Vol. 37, No. 3, pp. 165-77.
6. Cargile, A.C. and Bradac, J.J. (2001), "Attitudes toward language: a review of applicant-evaluation research and a general process model" in Gudykunst, W.B. (Ed.), Communication Yearbook 25, Lawrence Erlbaum Associates, Mahwah, NJ, p. 347.
7. Cargile, A.C. and Giles, H. (1997), "Language attitudes towards varieties of English: an American-Japanese context" in Journal of Applied Communication Research, Vol. 26, pp. 338-56.
8. de la Zerda, N. and Hopper, F. (1979), "Employment interviewers' reactions to Mexican American speech" in Communication Monographs, Vol. 46, No. 2, pp. 126-34.
9. Dovidio, J.F. and Gaertner, S.L. (2000), "Aversive racism and selection decisions: 1989 and 1999" in Directions in Psychological Science, Vol. 8, pp. 101-5.
10. Fiske, S.T. (1998), "Stereotyping, prejudice, and discrimination" in Gilbert, D.T., Fiske, S.T. and Lindzey, G. (Eds.), The Handbook of Social Psychology, 4th ed., Vol. 2, McGraw-Hill, New York, NY, pp. 357-411.
11. Giles, H., Wilson, P. and Conway, A. (1981), "Accent and lexical diversity as determinants of impression formation and perceived employment suitability" in Language Sciences, Vol. 3, No. 1, pp. 91-103.
12. Giles, H., Williams, A., Mackie, D.M. and Rosselli, F. (1995), "Reactions to Anglo- and Hispanic-American-accented speakers: affect, identity, persuasion, and the English-only controversy" in Language & Communication, Vol. 15, No. 2, pp. 107-20.
13. Gordon, M.E., Slade, L.A.L. and Schmitt, N. (1986), "The 'science of the sophomore' revisited: from conjecture to empiricism" in Academy of Management Review, Vol. 11, pp. 91-207.
14. Grieco, E.M. (2009), Race and Hispanic Origin of the Foreign-Born Population in the United States: 2007, US Census Bureau, Washington, DC, American Community Survey Reports, ACS-11.
15. Hosoda, M. and Stone-Romero, E.F. (2010), "The effects of foreign accents on employment-related decisions" in Journal of Managerial Psychology, Vol. 25, No. 2, pp. 113-32.
16. Kalin, R. (1982), "The social significance of speech in medical, legal and occupational settings" in Ryan, E.B. and Giles, H. (Eds.), Attitudes Towards Language Variation in Social and Applied Contexts, Edward Arnold, London, pp. 148-63.
17. Kalin, R. and Rayko, D.S. (1978), "Discrimination in evaluative judgments against foreign accented job candidates" in Psychological Reports, Vol. 43, pp. 1203-9.
18. Kennedy, G.M. and Wissoker, D.A. (1994), "An analysis of the correlates of discrimination facing young Hispanic job-seekers" in American Economic Review, Vol. 84, pp. 674-83.
19. Lalwani, A.K., Lwin, M. and Li, K.L. (2005), "Consumer responses to English accent variations in advertising" in Journal of Global Marketing, Vol. 18, Nos 3/4, pp. 143-65.
20. Lambert, W. (1967), "A social psychology of bilingualism" in Journal of Social Issues, Vol. 23, pp. 91-109.
21. Lee, T.L. and Fiske, S.T. (2006), "Not an outgroup, not yet an ingroup: immigrants in the stereotype content model" in International Journal of Intercultural Relations, Vol. 30, pp. 751-68.
22. Lev-Ari, S. and Keysar, B. (2010), "Why don't we believe non-native speakers? The influence of accent on credibility" in Journal of Experimental Social Psychology, Vol. 46, pp. 1093-6.
23. Lin, T.R., Dobins, G.H. and Farh, J.L. (1992), "A field study of race and age similarity effects on interview ratings in conventional and situational interviews" in Journal of Applied Psychology, Vol. 77, pp. 363-71.
24. Lippi-Green, R. (1997), English with an Accent: Language, Ideology, and Discrimination in the United States, Routledge, London.
25. O*Net OnLine (n.d.), Summary report for the position of computer software engineer (15-1032.00), available at: www.onetonline.org/link/summary/15-1032.00.
26. Parliman, G.C. and Shoeman, R.J. (1994), "National origin discrimination or employer prerogative? An analysis of language rights in the workplace" in Employee Relations Law Journal, Vol. 19, pp. 551-65.
27. Pew Hispanic Center (2006), "America's immigration quandary: no consensus on immigration problem or proposed fixes", Pew Hispanic Center, Washington, DC, available at: http://pewhispanic.org/files/reports/63.pdf (accessed June 10, 2009).
28. Pew Hispanic Center (2007), "Statistical portrait of Hispanics in the United States, 2007", Pew Hispanic Center, Washington, DC, available at: http://pewhispanic.org/files/factsheets/hispanics2007/Table-19.pdf (accessed September 1, 2009).
29. Pew Hispanic Center (2008), "Statistical portrait of Hispanics in the United States, 2008", Pew Hispanic Center, Washington, DC, available at: http://pewhispanic.org/files/factsheets/hispanics2008/Table%2020.pdf (accessed February 8, 2010).
30. Podberesky, R., Deluty, R. and Feldstein, S. (1990), "Evaluations of Spanish- and Oriental-accented English applicants" in Social Behavior & Personality, Vol. 18, pp. 53-63.
31. Purkiss, S.K.S., Perrewé, P.K., Gillespie, T.L., Mayes, B.T. and Ferris, G.R. (2006), "Implicit sources of bias in employment interview judgments and decisions" in Organizational Behavior and Human Decisions Processes, Vol. 101, pp. 152-67.
32. Reitz, J.G. (2001), "Immigrant success in the knowledge economy: institutional change and the immigrant experience in Canada, 1970-1995" in Journal of Social Issues, Vol. 57, pp. 579-613.
33. Riggio, R.E. (2008), Introduction to Industrial/Organizational Psychology, 8th ed., Pearson, Upper Saddle River, NJ.
34. Ryan, E.B., Hewstone, M. and Giles, H. (1984), "Language and intergroup attitudes" in Eiser, J. (Ed.), Attitudinal Judgment, Springer, New York, NY, pp. 135-50.
35. Sanchez, J.I. and Brock, P. (1996), "Outcomes of perceived discrimination among Hispanic employees: is diversity management a luxury or a necessity?" in Academy of Management Journal, Vol. 39, pp. 704-19.
36. Sebastian, R.J., Ryan, E.B., Keogh, T.F. and Schmidt, A.C. (1980), "The effects of negative affect arousal on reactions to speakers" in Giles, H., Robinson, W. and Smith, P.M. (Eds.), Language: Social Psychological Perspectives, Pergamon, Oxford, pp. 203-8.
37. Stone, E.F., Stone, D.L. and Dipboye, R.L. (1992), "Stigmas in organizations: race, handicaps, and physical unattractiveness" in Kelly, K. (Ed.), Issues, Theory, and Research in Industrial/Organizational Psychology, North-Holland, Amsterdam, pp. 385-444.
38. Stone-Romero, E.F. and Stone, D.L. (2007), "Cognitive, affective, and cultural influences on stigmatization: impact on human resource management processes and practices" in Research in Personnel and Human Resources Management, Vol. 26, pp. 117-67.
39. US Census Bureau (2008), "US Census Bureau News", September 8, US Department of Commerce, Washington, DC, available at: www.census.gov/newsroom/releases/pdf/cb08-ff15.pdf (accessed August 16, 2010).
40. United States General Accounting Office (1990) in Immigration Reform: Employer Sanctions and the Question of Discrimination, United States General Accounting Office, Gaithersburg, MD, p. 15, No. 140974.
41. Wells, S.J. (2008), "Say ¡hola! to the majority minority" in HR Magazine, Vol. 53, No. 9, pp. 38-43.