-
1
-
-
0035539345
-
Time: A new research lens
-
Ancona, D. G., Goodman, P. S., Lawrence, B. S. and Tushman, M. L. 2001. Time: A new research lens. Academy of Management Review, 26: 645-663.
-
(2001)
Academy of Management Review
, vol.26
, pp. 645-663
-
-
Ancona, D.G.1
Goodman, P.S.2
Lawrence, B.S.3
Tushman, M.L.4
-
2
-
-
33750953959
-
The effects of polychronic-orientation upon retail employee satisfaction and turnover
-
Arndt, A., Arnold, T. J. and Landry, T. D. 2006. The effects of polychronic-orientation upon retail employee satisfaction and turnover. Journal of Retailing, 82: 319-330.
-
(2006)
Journal of Retailing
, vol.82
, pp. 319-330
-
-
Arndt, A.1
Arnold, T.J.2
Landry, T.D.3
-
3
-
-
84859882170
-
-
BBC, (http://news.bbc.co.uk/2/hi/technology/8219212.stm)
-
BBC. (2009). Multitaskers bad at multitasking. http://news.bbc.co.uk/2/hi/technology/8219212.stm (http://news.bbc.co.uk/2/hi/technology/8219212.stm)
-
(2009)
Multitaskers bad at multitasking
-
-
-
5
-
-
84986085479
-
Polychronicity and the Inventory of Polychronic Values (IPV)
-
Bluedorn, A. C., Kalliath, T. J., Strube, M. J. and Martin, G. D. 1999. Polychronicity and the Inventory of Polychronic Values (IPV). Journal of Managerial Psychology, 14: 205-230.
-
(1999)
Journal of Managerial Psychology
, vol.14
, pp. 205-230
-
-
Bluedorn, A.C.1
Kalliath, T.J.2
Strube, M.J.3
Martin, G.D.4
-
6
-
-
0002047194
-
How many things do you like to do at once? An introduction to monochronic and polychronic time
-
Bluedorn, A. C., Kaufman, C. F. and Lane, P. M. 1992. How many things do you like to do at once? An introduction to monochronic and polychronic time. Academy of Management Executive, 6: 17-26.
-
(1992)
Academy of Management Executive
, vol.6
, pp. 17-26
-
-
Bluedorn, A.C.1
Kaufman, C.F.2
Lane, P.M.3
-
7
-
-
0033239202
-
Generalizable biographical data validity can be achieved without multi-organizational development and keying
-
Carlson, K. D., Scullen, S. E., Schmidt, F. L., Rothstein, H. and Erwin, F. 1999. Generalizable biographical data validity can be achieved without multi-organizational development and keying. Personnel Psychology, 52: 731-755.
-
(1999)
Personnel Psychology
, vol.52
, pp. 731-755
-
-
Carlson, K.D.1
Scullen, S.E.2
Schmidt, F.L.3
Rothstein, H.4
Erwin, F.5
-
9
-
-
84859908223
-
The changing role of the contact center agent
-
Compton, J. 2004. The changing role of the contact center agent. CRM Magazine.,
-
(2004)
CRM Magazine.
-
-
Compton, J.1
-
10
-
-
27744596483
-
Polychronicity, big five personality dimensions, and sales performance
-
Conte, J. M. and Gintoft, J. N. 2005. Polychronicity, big five personality dimensions, and sales performance. Human Performance, 18: 427-444.
-
(2005)
Human Performance
, vol.18
, pp. 427-444
-
-
Conte, J.M.1
Gintoft, J.N.2
-
11
-
-
0037846305
-
Validity evidence linking polychronicity, and big five personality dimensions to absence, lateness, and supervisory performance ratings
-
Conte, J. M. and Jacobs, R. R. 2003. Validity evidence linking polychronicity, and big five personality dimensions to absence, lateness, and supervisory performance ratings. Human Performance, 16: 1078-1129.
-
(2003)
Human Performance
, vol.16
, pp. 1078-1129
-
-
Conte, J.M.1
Jacobs, R.R.2
-
12
-
-
84986139381
-
A construct-oriented analysis of individual-level polychronicity
-
Conte, J. M., Rizzuto, T. E. and Steiner, D. D. 1999. A construct-oriented analysis of individual-level polychronicity. Journal of Managerial Psychology, 14: 269-287.
-
(1999)
Journal of Managerial Psychology
, vol.14
, pp. 269-287
-
-
Conte, J.M.1
Rizzuto, T.E.2
Steiner, D.D.3
-
17
-
-
58149370343
-
Validity and utility of alternative predictors of job performance
-
Hunter, J. E. and Hunter, R. F. 1984. Validity and utility of alternative predictors of job performance. Psychological Bulletin, 96: 72-98.
-
(1984)
Psychological Bulletin
, vol.96
, pp. 72-98
-
-
Hunter, J.E.1
Hunter, R.F.2
-
18
-
-
0035647788
-
Individual differences in attentional strategies in multitasking situations
-
Ishizaka, K., Marshall, S. P. and Conte, J. M. 2001. Individual differences in attentional strategies in multitasking situations. Human Performance, 14: 339-358.
-
(2001)
Human Performance
, vol.14
, pp. 339-358
-
-
Ishizaka, K.1
Marshall, S.P.2
Conte, J.M.3
-
19
-
-
0000141909
-
Exploring more than 24 hours in a day: A preliminary investigation of polychronic time use
-
Kaufman, C. F., Lane, P. M. and Lindquist, J. D. 1991. Exploring more than 24 hours in a day: A preliminary investigation of polychronic time use. Journal of Consumer Research, 18: 392-401.
-
(1991)
Journal of Consumer Research
, vol.18
, pp. 392-401
-
-
Kaufman, C.F.1
Lane, P.M.2
Lindquist, J.D.3
-
20
-
-
84859926697
-
Understanding performance in a job-relevant, applied, multitasking environment
-
Paper presented at the annual conference for the Society for Industrial and Organizational Psychology
-
Kinney, T. B. Understanding performance in a job-relevant, applied, multitasking environment. Paper presented at the annual conference for the Society for Industrial and Organizational Psychology. New York, NY. April.
-
-
-
Kinney, T.B.1
-
21
-
-
77951675071
-
Time for reflection: A critical examination of polychronicity
-
König, C. J. and Waller, M. J. 2010. Time for reflection: A critical examination of polychronicity. Human Performance, 23: 173-190.
-
(2010)
Human Performance
, vol.23
, pp. 173-190
-
-
König, C.J.1
Waller, M.J.2
-
22
-
-
79955098922
-
Measuring the things that matter: A deep dive into seven key metrics that are most critical in gauging and securing customer satisfaction, loyalty, and contact center effectiveness
-
Levin, G. 2007. Measuring the things that matter: A deep dive into seven key metrics that are most critical in gauging and securing customer satisfaction, loyalty, and contact center effectiveness. Call Center Magazine, March: 24-32.
-
(2007)
Call Center Magazine
, pp. 24-32
-
-
Levin, G.1
-
23
-
-
77953339344
-
Slow down, brave multitasker, and don't read this in traffic
-
March 25, (http://www.nytimes.com/)
-
Lohr, S. (2007, March 25). Slow down, brave multitasker, and don't read this in traffic. The New York Times. http://www.nytimes.com/ (http://www.nytimes.com/)
-
(2007)
The New York Times
-
-
Lohr, S.1
-
24
-
-
23844549093
-
Situational judgment tests, knowledge, behavioral tendency, and validity: A meta-analysis
-
Paper presented at the 18th Annual Conference of the Society for Industrial and Organizational Psychology
-
McDaniel, M. A., Hartman, N. S. and Grubb, W. L. III. Situational judgment tests, knowledge, behavioral tendency, and validity: A meta-analysis. Paper presented at the 18th Annual Conference of the Society for Industrial and Organizational Psychology. Orlando, FL. April.
-
-
-
McDaniel, M.A.1
Hartman, N.S.2
Grubb III, W.L.3
-
26
-
-
0002025582
-
Developmental determinants of individual action
-
Edited by: Dunnette, M. D. and Hough, L. M., Palo Alto, CA: Consulting Psychologists Press
-
Mumford, M. D. and Stokes, G. S. 1992. "Developmental determinants of individual action". In Handbook of industrial and organizational psychology, Edited by: Dunnette, M. D. and Hough, L. M. Vol. 3, pp. 61-138, Palo Alto, CA: Consulting Psychologists Press.
-
(1992)
Handbook of industrial and organizational psychology
, vol.3
, pp. 61-138
-
-
Mumford, M.D.1
Stokes, G.S.2
-
27
-
-
84859926696
-
Finding occupations
-
(http://www.onetonline.org/) (Accessed: 15 June 2009)
-
O*NET. (2009). Finding occupations. http://www.onetonline.org/ (http://www.onetonline.org/) (Accessed: 15 June 2009).
-
(2009)
-
-
-
28
-
-
85141557347
-
Keeping all the plates spinning: Understanding and predicting multitasking performance
-
In: Jonassen D. H., editors Mahwah, NJ: Erlbaum
-
Oswald, F. L., Hambrick, D. Z. and Jones, L. A. 2007. "Keeping all the plates spinning: Understanding and predicting multitasking performance". In Learning to solve complex scientific problems, Edited by: Jonassen, D. H. 77-97. Mahwah, NJ: Erlbaum.
-
(2007)
Learning to solve complex scientific problems
, pp. 77-97
-
-
Oswald, F.L.1
Hambrick, D.Z.2
Jones, L.A.3
-
29
-
-
77954645335
-
The Multitasking Preference Inventory: Toward an improved measure of individual differences in polychronicity
-
in press
-
Poposki, E. M. and Oswald, F. L. in press. The Multitasking Preference Inventory: Toward an improved measure of individual differences in polychronicity. Human Performance, 23: 247-264.
-
Human Performance
, vol.23
, pp. 247-264
-
-
Poposki, E.M.1
Oswald, F.L.2
-
30
-
-
84859921417
-
-
Richardson, Bellows, Henry & Company, Minneapolis, MN: PreVisor
-
Richardson, Bellows, Henry & Company. 2001. Supervisory Potential Index, Minneapolis, MN: PreVisor.
-
(2001)
Supervisory Potential Index
-
-
-
32
-
-
35248867334
-
Associations among polychronicity, goal orientation, and error orientation
-
Schell, K. L. and Conte, J. M. 2008. Associations among polychronicity, goal orientation, and error orientation. Personality and Individual Differences, 44: 288-298.
-
(2008)
Personality and Individual Differences
, vol.44
, pp. 288-298
-
-
Schell, K.L.1
Conte, J.M.2
-
33
-
-
23044519403
-
Development of a global measure of personality
-
Schmit, M. J., Kihm, J. A. and Robie, C. 2000. Development of a global measure of personality. Personnel Psychology, 53: 153-193.
-
(2000)
Personnel Psychology
, vol.53
, pp. 153-193
-
-
Schmit, M.J.1
Kihm, J.A.2
Robie, C.3
-
34
-
-
84859908222
-
Sales and service tightrope: A balancing act without a net
-
http://www.contactprofessional.com/topics/customer-service-retention/the-sales-and-service-tightrope-a-balancing-act-wi-562
-
Vance, D. (2003). Sales and service tightrope: A balancing act without a net. Contact Professional. http://www.contactprofessional.com/topics/customer-service-retention/the-sales-and-service-tightrope-a-balancing-act-wi-562 (http://www.contactprofessional.com/topics/customer-service-retention/the-sales-and-service-tightrope-a-balancing-act-wi-562)
-
(2003)
Contact Professional
-
-
Vance, D.1
-
35
-
-
12944265117
-
Is there a general factor in the ratings of job performance? A meta-analytic framework for disentangling substantive and error differences
-
Viswesvaran, C., Schmidt, F. and Ones, D. S. 2005. Is there a general factor in the ratings of job performance? A meta-analytic framework for disentangling substantive and error differences. Journal of Applied Psychology, 90: 108-131.
-
(2005)
Journal of Applied Psychology
, vol.90
, pp. 108-131
-
-
Viswesvaran, C.1
Schmidt, F.2
Ones, D.S.3
|