Matching the Voice of the Engineer to the Voice of the Customer: An evolution of QFD

DS 58-6: Proceedings of ICED 09, the 17th International Conference on Engineering Design

Volumn 6, Issue PART 2, 2009, Pages 123-134

  Short, Tim ^a   Garside, John ^b   Appleton, Ernie ^b   Morris, Adrian ^c   McEachran, Harriet ^b   Beeley, Edward ^b  

^a UNIVERSITY OF LIVERPOOL   (United Kingdom)

^b DURHAM UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF SUNDERLAND   (United Kingdom)

Author keywords

New Product Development; QFD; Sustainable Development; Voice of the Customer; Voice of the Engineer

Indexed keywords

COMMERCIAL SUSTAINABILITY; DESIGN PROCESS; DURHAM UNIVERSITY; ENGINEERING ENTERPRISE; FUZZY FRONT END; NEW PRODUCT DEVELOPMENT; QFD; VOICE OF THE CUSTOMER;

CUSTOMER SATISFACTION; DESIGN; ENGINEERS; PLANNING; RESEARCH; SUSTAINABLE DEVELOPMENT;

SALES;

EID: 84859243545     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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