메뉴 건너뛰기




Volumn 1, Issue 3, 2010, Pages 191-215

A conceptual framework for critical success factors of lean Six Sigma: Implementation on the performance of electronic manufacturing service industry

Author keywords

Critical success factors; Electronics industry; Lean production; Manufacturing industries; Six Sigma

Indexed keywords


EID: 84859054613     PISSN: 20404166     EISSN: 20404174     Source Type: Journal    
DOI: 10.1108/20401461011075008     Document Type: Article
Times cited : (204)

References (70)
  • 2
    • 0036178544 scopus 로고    scopus 로고
    • Critical success factors for the successful implementation of Six Sigma projects
    • Antony, J. and Banuelas, R. (2002a), “Critical success factors for the successful implementation of Six Sigma projects”, The TQM Magazine, Vol. 14 No. 2, pp. 92-9.
    • (2002) The TQM Magazine , vol.14 , Issue.2 , pp. 92-99
    • Antony, J.1    Banuelas, R.2
  • 3
    • 84986159807 scopus 로고    scopus 로고
    • Key ingredients for the effective implementation of Six Sigma program
    • Antony, J. and Banuelas, R. (2002b), “Key ingredients for the effective implementation of Six Sigma program”, Journal of Measuring Business Excellence, Vol. 6 No. 4, pp. 20-7.
    • (2002) Journal of Measuring Business Excellence , vol.6 , Issue.4 , pp. 20-27
    • Antony, J.1    Banuelas, R.2
  • 7
    • 0028511960 scopus 로고
    • Applying lean production principles to a process facility
    • Billesbach, T. (1994), “Applying lean production principles to a process facility”, Production & Inventory Management Journal, Vol. 35 No. 3, pp. 40-4.
    • (1994) Production &Amp; Inventory Management Journal , vol.35 , Issue.3 , pp. 40-44
    • Billesbach, T.1
  • 8
    • 0021449280 scopus 로고
    • An assessment of critical success factors
    • Boynton, A. and Zmud, R. (1984), “An assessment of critical success factors”, Sloan Management Review, Vol. 25 No. 4, pp. 17-27.
    • (1984) Sloan Management Review , vol.25 , Issue.4 , pp. 17-27
    • Boynton, A.1    Zmud, R.2
  • 10
    • 46349090850 scopus 로고    scopus 로고
    • Streamlining enterprise records management with Lean Six Sigma
    • Brett, C. and Queen, P. (2005), “Streamlining enterprise records management with Lean Six Sigma”, Information Management Journal, Vol. 39 No. 6, pp. 58-62.
    • (2005) Information Management Journal , vol.39 , Issue.6 , pp. 58-62
    • Brett, C.1    Queen, P.2
  • 11
    • 0030170898 scopus 로고    scopus 로고
    • Towards an identification and classification of critical success factors in UK hotels plc
    • Brotherton, B. and Shaw, J. (1996), “Towards an identification and classification of critical success factors in UK hotels plc”, International Journal of Hospitality Management, Vol. 15 No. 2, pp. 113-35.
    • (1996) International Journal of Hospitality Management , vol.15 , Issue.2 , pp. 113-135
    • Brotherton, B.1    Shaw, J.2
  • 12
    • 28044432113 scopus 로고    scopus 로고
    • Engaging physicians in lean Six Sigma
    • Caldwell, C., Brexler, J. and Tom Gillem, T. (2005), “Engaging physicians in lean Six Sigma”, Quality Progress, Vol. 38 No. 11, pp. 42-6.
    • (2005) Quality Progress , vol.38 , Issue.11 , pp. 42-46
    • Caldwell, C.1    Brexler, J.2    Tom Gillem, T.3
  • 14
    • 0001589237 scopus 로고    scopus 로고
    • Marginalisation of quality: Is there a case to answer?
    • Dale, B. (2000), “Marginalisation of quality: is there a case to answer?”, The TQM Magazine, Vol. 12 No. 4, pp. 266-74.
    • (2000) The TQM Magazine , vol.12 , Issue.4 , pp. 266-274
    • Dale, B.1
  • 17
    • 13844271869 scopus 로고    scopus 로고
    • The integration of lean management and Six Sigma
    • Edward, D.A. and John, M. (2005), “The integration of lean management and Six Sigma”, The TQM Magazine, Vol. 17 No. 1, pp. 5-18.
    • (2005) The TQM Magazine , vol.17 , Issue.1 , pp. 5-18
    • Edward, D.A.1    John, M.2
  • 18
    • 0009458085 scopus 로고
    • Salience of concepts and commitment to extreme judgements in response pattern of teachers
    • Elmore, P.E. and Beggs, D.L. (1975), “Salience of concepts and commitment to extreme judgements in response pattern of teachers”, Education, Vol. 95 No. 4, pp. 325-34.
    • (1975) Education , vol.95 , Issue.4 , pp. 325-334
    • Elmore, P.E.1    Beggs, D.L.2
  • 21
    • 0002184135 scopus 로고    scopus 로고
    • So what exactly is Six Sigma?
    • Halliday, S. (2001), “So what exactly is Six Sigma?”, Works Management, Vol. 54 No. 1, p. 15.
    • (2001) Works Management , vol.54 , Issue.1 , pp. 15
    • Halliday, S.1
  • 23
    • 84924381188 scopus 로고    scopus 로고
    • Assessing for lean Six Sigma implementation and success
    • (accessed October 10, 2009)
    • Hayes, B.J. (2000), “Assessing for lean Six Sigma implementation and success”, Six Sigma Advantage, available at: http://software.isixsigma.com/ (accessed October 10, 2009).
    • (2000) Six Sigma Advantage
    • Hayes, B.J.1
  • 24
    • 84986037946 scopus 로고    scopus 로고
    • Successful implementation of Six Sigma: Benchmarking general electric company
    • Henderson, K.M. and Evans, J.R. (2000), “Successful implementation of Six Sigma: benchmarking general electric company”, Benchmarking: An International Journal, Vol. 7 No. 4, pp. 260-81.
    • (2000) Benchmarking: An International Journal , vol.7 , Issue.4 , pp. 260-281
    • Henderson, K.M.1    Evans, J.R.2
  • 30
    • 0034892715 scopus 로고    scopus 로고
    • The soft foundation of the critical success factors on TQ implementation in Malaysia
    • Lau, H.C. and Idris, M.A. (2001), “The soft foundation of the critical success factors on TQ implementation in Malaysia”, The TQM Magazine, Vol. 13 No. 1, pp. 51-62.
    • (2001) The TQM Magazine , vol.13 , Issue.1 , pp. 51-62
    • Lau, H.C.1    Idris, M.A.2
  • 31
    • 0039054610 scopus 로고    scopus 로고
    • High-performance manufacturing: Evidence from the automotive components industry
    • Lowe, J. (1997), “High-performance manufacturing: evidence from the automotive components industry”, Organization Studies, Vol. 18 No. 5, pp. 783-98.
    • (1997) Organization Studies , vol.18 , Issue.5 , pp. 783-798
    • Lowe, J.1
  • 34
    • 46349099541 scopus 로고    scopus 로고
    • Lean, Six Sigma and lean sigma: Fads or real process improvement methods?
    • Näslund, D. (2008), “Lean, Six Sigma and lean sigma: fads or real process improvement methods?”, Business Process Management Journal, Vol. 14 No. 3, pp. 269-87.
    • (2008) Business Process Management Journal , vol.14 , Issue.3 , pp. 269-287
    • Näslund, D.1
  • 35
    • 0030540553 scopus 로고    scopus 로고
    • Lean production practices: International comparisons in the auto components industry
    • Oliver, N. (1996), “Lean production practices: international comparisons in the auto components industry”, British Journal of Management, Vol. 7, pp. 529-44.
    • (1996) British Journal of Management , vol.7 , pp. 529-544
    • Oliver, N.1
  • 37
    • 0012132953 scopus 로고    scopus 로고
    • Practice makes perfect
    • Section 2
    • Paul, L. (1999), “Practice makes perfect’”, CIO Enterprise, Vol. 12 No. 7, Section 2.
    • (1999) CIO Enterprise , vol.12 , Issue.7
    • Paul, L.1
  • 39
    • 84924364003 scopus 로고    scopus 로고
    • PQA, Process Quality Associates, (accessed March 7, 2005)
    • PQA (2003), “Practical framework for implementation of Six Sigma in SMEs”, Process Quality Associates, available at: www.pqa.net/sixsigma/ (accessed March 7, 2005).
    • (2003) Practical Framework for Implementation of Six Sigma in Smes
  • 40
    • 0029255688 scopus 로고
    • The influence of planning on implementation success of advanced manufacturing technology
    • Ramamurthy, K. (1995), “The influence of planning on implementation success of advanced manufacturing technology”, IEEE Transactions on Engineering Management, Vol. 42 No. 1, pp. 62-73.
    • (1995) IEEE Transactions on Engineering Management , vol.42 , Issue.1 , pp. 62-73
    • Ramamurthy, K.1
  • 41
    • 70349267844 scopus 로고    scopus 로고
    • Critical success factors for TQM implementation and their impact on performance of SMEs
    • Salaheldin, I.S. (2008), “Critical success factors for TQM implementation and their impact on performance of SMEs”, International Journal of Productivity and Performance Management, Vol. 58 No. 3, pp. 215-37.
    • (2008) International Journal of Productivity and Performance Management , vol.58 , Issue.3 , pp. 215-237
    • Salaheldin, I.S.1
  • 42
    • 84962968942 scopus 로고
    • An instrument for measuring the critical factors of quality management
    • Saraph, V., Benson, G. and Schroeder, G. (1989), “An instrument for measuring the critical factors of quality management”, Decision Sciences, Vol. 20 No. 4, p. 810.
    • (1989) Decision Sciences , vol.20 , Issue.4 , pp. 810
    • Saraph, V.1    Benson, G.2    Schroeder, G.3
  • 44
    • 33646054096 scopus 로고    scopus 로고
    • KM critical success factors. A comparison of perceived importance versus implementation in Malaysian ICT companies
    • Siong, C.C. (2006), “KM critical success factors. A comparison of perceived importance versus implementation in Malaysian ICT companies”, The Learning Organization, Vol. 13 No. 3, pp. 230-56.
    • (2006) The Learning Organization , vol.13 , Issue.3 , pp. 230-256
    • Siong, C.C.1
  • 47
    • 84924351121 scopus 로고    scopus 로고
    • Success factors in ERP systems implementations
    • Soja, P. (2006), “Success factors in ERP systems implementations”, Journal of Enterprise Information Management, Vol. 17 No. 4, pp. 460-71.
    • (2006) Journal of Enterprise Information Management , vol.17 , Issue.4 , pp. 460-471
    • Soja, P.1
  • 48
    • 84924401404 scopus 로고    scopus 로고
    • Quality Digest, (accessed February 26, 2005)
    • Spanyi, A. and Wurtzel, M. (2003), “Six Sigma for the rest of us”, Quality Digest, available at: www.qualitydigest.com/july03/articles/01_articles.html (accessed February 26, 2005).
    • (2003) Six Sigma for the Rest of Us
    • Spanyi, A.1    Wurtzel, M.2
  • 49
    • 37349112923 scopus 로고    scopus 로고
    • How constraints management enhances Lean and Six Sigma
    • Spector, R. (2006), “How constraints management enhances Lean and Six Sigma”, Supply Chain Management Review, Vol. 10 No. 1, pp. 42-7.
    • (2006) Supply Chain Management Review , vol.10 , Issue.1 , pp. 42-47
    • Spector, R.1
  • 51
    • 3543106658 scopus 로고    scopus 로고
    • An empirical study of just-in-time and total quality management principles implementation in manufacturing firms in the USA
    • Sriparavastu, L. and Gupta, T. (1997), “An empirical study of just-in-time and total quality management principles implementation in manufacturing firms in the USA”, International Journal of Operations & Production Management, Vol. 17 No. 12, pp. 1215-32.
    • (1997) International Journal of Operations &Amp; Production Management , vol.17 , Issue.12 , pp. 1215-1232
    • Sriparavastu, L.1    Gupta, T.2
  • 54
    • 0035780966 scopus 로고    scopus 로고
    • Relationship among organizational support, JIT implementation, and performance
    • Chong, H., White, R. and Prybutok, V. (2001), “Relationship among organizational support, JIT implementation, and performance”, Industrial Management & Data Systems, Vol. 101 No. 6, pp. 273-80.
    • (2001) Industrial Management &Amp; Data Systems , vol.101 , Issue.6 , pp. 273-280
    • Chong, H.1    White, R.2    Prybutok, V.3
  • 55
    • 0036178544 scopus 로고    scopus 로고
    • Critical success factors for the successful implementation of Six Sigma projects in organizations
    • Coronado, R.B. and Antony, J. (2002), “Critical success factors for the successful implementation of Six Sigma projects in organizations”, The TQM Magazine, Vol. 14 No. 2, pp. 92-9.
    • (2002) The TQM Magazine , vol.14 , Issue.2 , pp. 92-99
    • Coronado, R.B.1    Antony, J.2
  • 59
    • 84989068903 scopus 로고
    • Retrospective reports of strategy-level managers: Guidelines for increasing accuracy
    • Huber, G.P. and Powere, D.J. (1985), “Retrospective reports of strategy-level managers: guidelines for increasing accuracy”, Strategic Management Journal, Vol. 6 No. 2, pp. 171-80.
    • (1985) Strategic Management Journal , vol.6 , Issue.2 , pp. 171-180
    • Huber, G.P.1    Powere, D.J.2
  • 62
    • 33644852481 scopus 로고    scopus 로고
    • Instill lean thinking
    • Parks, C.M. (2002), “Instill lean thinking”, Industrial Management, Vol. 44 No. 5, pp. 14-18.
    • (2002) Industrial Management , vol.44 , Issue.5 , pp. 14-18
    • Parks, C.M.1
  • 63
    • 0018451997 scopus 로고
    • Chief executives define their own data needs
    • Rockart, J. (1979), “Chief executives define their own data needs”, Harvard Business Review, Vol. 57 No. 2, pp. 81-93.
    • (1979) Harvard Business Review , vol.57 , Issue.2 , pp. 81-93
    • Rockart, J.1
  • 65
    • 33845417243 scopus 로고    scopus 로고
    • Examining the effects of contextual factors on TQM and performance through the lens of organizational theory: An empirical study
    • Sila, I. (2007), “Examining the effects of contextual factors on TQM and performance through the lens of organizational theory: an empirical study”, Journal of Operations Management, Vol. 25 No. 1, pp. 83-109.
    • (2007) Journal of Operations Management , vol.25 , Issue.1 , pp. 83-109
    • Sila, I.1
  • 66
    • 33645652483 scopus 로고    scopus 로고
    • Application of constrained management and lean manufacturing in developing best practices for productivity improvement in auto-assembly plant
    • Taj, S. and Berro, L. (2005), “Application of constrained management and lean manufacturing in developing best practices for productivity improvement in auto-assembly plant”, International Journal of Productivity and Performance Management, Vol. 55 Nos 34, pp. 332-45.
    • (2005) International Journal of Productivity and Performance Management , vol.55 , Issue.34 , pp. 332-345
    • Taj, S.1    Berro, L.2
  • 67
    • 0002720401 scopus 로고
    • Organization for continuous improvement, evolutionary theory meets the quality revolution
    • in Baum, J. and Singh, J, Oxford University Press, Oxford
    • Winter, S. (1994), “Organization for continuous improvement, evolutionary theory meets the quality revolution”, in Baum, J. and Singh, J. (Eds), The Evolutionary Dynamics of Organizations, Oxford University Press, Oxford.
    • (1994) The Evolutionary Dynamics of Organizations
    • Winter, S.1
  • 68
    • 33845599402 scopus 로고    scopus 로고
    • Manufacturing Engineering, May
    • Womack, J. (2006), “Value stream mapping”, Manufacturing Engineering, May, pp. 145-56.
    • (2006) Value Stream Mapping , pp. 145-156
    • Womack, J.1
  • 69
    • 33644854462 scopus 로고    scopus 로고
    • The role of communication and management support in lean manufacturing implementation
    • Worley, J. and Doolen, T. (2006), “The role of communication and management support in lean manufacturing implementation”, Management Decision, Vol. 44 No. 2, pp. 228-45.
    • (2006) Management Decision , vol.44 , Issue.2 , pp. 228-245
    • Worley, J.1    Doolen, T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.