-
3
-
-
84921705321
-
Telephone consultation and triage: Effects on health care use and patient satisfaction
-
October 14
-
Bunn F., Byrne G., & Kendall S. (2004, October 14). Telephone consultation and triage: Effects on health care use and patient satisfaction. Cochrane Database of Systemic Reviews, (4): CD004180.
-
(2004)
Cochrane Database of Systemic Reviews
, vol.4
-
-
Bunn, F.1
Byrne, G.2
Kendall, S.3
-
4
-
-
0036673291
-
Evaluating quality of telehealth nursing
-
Doi:10.1177/ 019394502400446333
-
Chang, B., Mayo, A., & Omery, A. (2002). Evaluating quality of telehealth nursing. Western Journal of Nursing Research, 24, 583-590. doi:10.1177/ 019394502400446333.
-
(2002)
Western Journal of Nursing Research
, vol.24
, pp. 583-590
-
-
Chang, B.1
Mayo, A.2
Omery, A.3
-
6
-
-
12444314749
-
-
London: Blackwell Publishing, Ltd.
-
Greenhalgh, T., Robert, C, Bate, P., Macfarlane, R, & Kyriakidou, O. (2005). Diffusion of innovations in health service organisations. London: Blackwell Publishing, Ltd.
-
(2005)
Diffusion of Innovations in Health Service Organisations
-
-
Greenhalgh, T.1
Robert, C.2
Bate, P.3
Macfarlane, R.4
Kyriakidou, O.5
-
7
-
-
0042413715
-
Tool development for measuring caller satisfaction and outcome with telephone advice
-
Doi:10.1177/105477380 3253961
-
Moscato, S., David, M., Valanis, B., Gullion, C, Tanner, C, Shapiro, S., ⋯ Mayo, A. (2003). Tool development for measuring caller satisfaction and outcome with telephone advice. Clinical Nursing Research, 12, 266-281. doi:10.1177/105477380 3253961
-
(2003)
Clinical Nursing Research
, vol.12
, pp. 266-281
-
-
Moscato, S.1
David, M.2
Valanis, B.3
Gullion, C.4
Tanner, C.5
Shapiro, S.6
Mayo, A.7
-
8
-
-
34147193272
-
Predictors of patient satisfaction with telephone nursing services
-
Doi:10.1177/1054773806298507
-
Moscato, S., Valanis, B., Gullion, C, Tanner, C, Shaprio, S., & Izumi, S. (2007). Predictors of patient satisfaction with telephone nursing services. Clinical Nursing Research, 16, 119. doi:10.1177/1054773806298507
-
(2007)
Clinical Nursing Research
, vol.16
, pp. 119
-
-
Moscato, S.1
Valanis, B.2
Gullion, C.3
Tanner, C.4
Shaprio, S.5
Izumi, S.6
-
9
-
-
0035136882
-
A satisfaction and return-on-investment study of a nurse triage service
-
O'Connell, J., Johnson, D., Stallmeyer, J., & Cokingtin, D. (2001). A satisfaction and return-on-investment study of a nurse triage service. American Journal of Managed Care, 7,159-169.
-
(2001)
American Journal of Managed Care
, vol.7
, pp. 159-169
-
-
O'Connell, J.1
Johnson, D.2
Stallmeyer, J.3
Cokingtin, D.4
-
10
-
-
0036071397
-
Patient decision making: Use of and adherence to telephone-based nurse triage recommendations
-
O'Connell, J., Towles, W., Yin.M., & Malakar, C. (2002). Patient decision making: Use of and adherence to telephone-based nurse triage recommendations. Medical Decision Making, 22, 309-316.
-
(2002)
Medical Decision Making
, vol.22
, pp. 309-316
-
-
O'Connell, J.1
Towles, W.2
Yin, M.3
Malakar, C.4
-
11
-
-
0038133266
-
Advice nursing practice: On the quality of the evidence
-
Omery, A. (2003). Advice nursing practice: On the quality of the evidence. JONA, 33, 353-360.
-
(2003)
JONA
, vol.33
, pp. 353-360
-
-
Omery, A.1
-
12
-
-
33746630506
-
Telehealth technology in case/disease management, lippincott'
-
Park, E.J. (2006). Telehealth technology in case/disease management, lippincott's Case Management, 11, 175-181.
-
(2006)
Case Management
, vol.11
, pp. 175-181
-
-
Park, E.J.1
-
13
-
-
0033978503
-
Do automated calls with nurse follow-up improve self-care and glycemic control among vulnerable patients with diabetes?
-
Piette, J., Weinberger, M., McPhee, S., Mah, C, Kraemer, R, & Crapo, L. (2000). Do automated calls with nurse follow-up improve self-care and glycemic control among vulnerable patients with diabetes? American Journal of Medicine, 108, 20-27.
-
(2000)
American Journal of Medicine
, vol.108
, pp. 20-27
-
-
Piette, J.1
Weinberger, M.2
McPhee, S.3
Mah, C.4
Kraemer, R.5
Crapo, L.6
-
14
-
-
2142818685
-
Interactive home telehealth: A vital component of disease management programs
-
Roupe, M. (2004). Interactive home telehealth: A vital component of disease management programs. Lippencott's Case Management, 9(1), 47-49.
-
(2004)
Lippencott's Case Management
, vol.9
, Issue.1
, pp. 47-49
-
-
Roupe, M.1
-
15
-
-
1842741967
-
-
Edmonton, Alberta: Canadian Coordinating Office for Health Technology Assessment
-
Stacy, D., Noorani H., Fisher A., Robinson D, Joyce J, Pong R.W. (2003). Telephone triage services: Systematic review and a survey of Canadian call centre programs. Edmonton, Alberta: Canadian Coordinating Office for Health Technology Assessment.
-
(2003)
Telephone Triage Services: Systematic Review and a Survey of Canadian Call Centre Programss
-
-
Stacy, D.1
Noorani, H.2
Fisher, A.3
Robinson, D.4
Joyce, J.5
Pong, R.W.6
-
16
-
-
84868578332
-
Adult telephone protocols
-
Chicago: American Academy of Pediatrics
-
Thompson, D.A. (2008). Adult telephone protocols. Office version (2nd ed.). Chicago: American Academy of Pediatrics.
-
(2008)
Office Version
-
-
Thompson, D.A.1
-
17
-
-
0037319921
-
A model for examining predictors of outcomes of telephone nursing advice
-
Valanis, B. Tanner, C, Moscato.S., Shapiro, S., Izumi, S., David, M. Mayo, A. (2003). A model for examining predictors of outcomes of telephone nursing advice. JONA, 33, 91-95.
-
(2003)
JONA
, vol.33
, pp. 91-95
-
-
Valanis, B.1
Tanner, C.2
Moscato, S.3
Shapiro, S.4
Izumi, S.5
David, M.6
Mayo, A.7
-
18
-
-
27744448368
-
Help on the line: Telephone-triage use, outcomes, and satisfaction with an uninsured population
-
Wetta-Hall, R., Berg-Copas G., & Dismuke, S. (2005). Help on the line: Telephone-triage use, outcomes, and satisfaction with an uninsured population. Evaluation and The Health Professions, 28, 414-427.
-
(2005)
Evaluation and The Health Professions
, vol.28
, pp. 414-427
-
-
Wetta-Hall, R.1
Berg-Copas, G.2
Dismuke, S.3
-
19
-
-
34547262596
-
Predicting patient follow-through on telephone nursing advice
-
Doi: 10.1177/1054773807303055
-
Valanis, B., Gullion, C, Moscato, S., Tanner, C, Izumi, S., & Shapiro, S. (2007). Predicting patient follow-through on telephone nursing advice. Clinical Nursing Research, 16, 251-269. doi: 10.1177/1054773807303055
-
(2007)
Clinical Nursing Research
, vol.16
, pp. 251-269
-
-
Valanis, B.1
Gullion, C.2
Moscato, S.3
Tanner, C.4
Izumi, S.5
Shapiro, S.6
|