Putting words in our mouths: Diversity training as heteroglossic organisational spaces

Equality, Diversity and Inclusion at Work: A Research Companion

Volumn , Issue , 2009, Pages 308-321

  Swan, Elaine ^a  

^a LANCASTER UNIVERSITY MANAGEMENT SCHOOL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84858142692     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4337/9781848449299.00035     Document Type: Chapter

References (37)

1. Ahmed, S., Hunter, S., Kilic, S., Swan, E. and Turner, L. (2006), ‘Final Report on Integrating Diversity: Race, Gender and Leadership in the Learning and Skills Sector’, unpublished Research Report for Centre for Excellence in Leadership, Lancaster University.
2. Bakhtin, M.M. (1981), The Dialogic Imagination: Four Essays, ed. Michael Holquist, trans. Caryl Emerson and Michael Holquist, Austin, TX: University of Texas Press.
3. Baxter, L., Hirokawa, R., Lowe, J., Nathan, P. and Pearce, L. (2004), ‘Dialogic voices in talk about drinking and pregnancy’, Journal of Applied Communication, 32: 224-48.
4. Bhavnani, R. (2001), Rethinking Interventions in Racism, Stoke-on-Trent: Trentham Books.
5. Biccum, A. (2007), ‘Pedagogy as politics, exploiting the ambivalence of a crisis: a practitioner reads “diversity training” through Homi Bhabha’, in Madeleine Fagan, Ludovic Glorieux, Indira Hasimbegovic and Marie Suetsuga (eds), Derrida:Negotiating the Legacy, Edinburgh: Edinburgh University Press, pp. 143-60.
6. Brown, C. and Lawton, J. (1991), Training for Equality: A Study of Race Relations and Equal Opportunities Training, London: Policy Studies Institute.
7. Carroll, David (1983), ‘The alterity of discourse: form, history, and the question of the politic in M.M. Bakhtin’, Diacritics, Summer: 65-83.
8. Creed, W.E.D. (2006), ‘Seven conversations about the same thing: homophobia and heterosexism in the workplace’, in Konrad et al. (eds), pp. 371-400.
9. De Cock, C. and Chia, R. (2001), ‘Diversity and organization: an essay with special reference to the work of Mikhail Bakhtin’, Working paper 01/03, Exeter University.
10. Doecke, B., Kostogriz, A. and Charles, C. (2004), ‘Heteroglossia: a space for developing critical language awareness?', English Teaching: Practice and Critique, 3 (3): 29-42.
11. Gaine, Chris (1995), Still No Problem Here, Stoke-on-Trent: Trentham.
12. Hunter S. and Swan, E. (2007), ‘Oscillating politics and shifting agencies:equalities and diversity work and actor network theory’, Equal Opportunities International, 26 (5): 402-19.
13. Jack, G. and Lorbiecki, A. (2003), ‘Asserting possibilities of resistance in the crosscultural teaching machine: re-viewing videos of others’, in Anshuman Prasad (ed.), Postcolonial Theory and Organizational Analysis: A Critical Engagement, Basingstoke: Palgrave Macmillan, pp. 212-81.
14. Kirton, J. and Greene, A.M. (2000), The Dynamics of Managing Diversity, London: Heinemann.
15. Konrad, A.M., Prasad P. and Pringle, J.K. (2006) (eds), Handbook of Workplace Diversity, London: Sage.
16. Kossek, E., Lobel, S. and Brown, J. (2006), ‘Human resources strategies to manage workforce diversity: examining “the business case”', in Konrad et al. (eds), pp. 53-74.
17. Lasch-Quinn, E. (2002), Race Experts: How Racial Etiquette, Sensitivity Training, and New Age Therapy Hijacked the Civil Rights Movement, Lanham, MD:Rowman & Littlefield.
18. Lorbiecki, A. (2001), ‘Changing views on diversity management’, Management Learning, 32 (3): 345-61.
19. Lorbiecki, A. and Jack, G. (2000), ‘Critical turns in the evolution of diversity management’, British Journal of Management, 11, Special Issue.
20. Lynch, F. (2002), The Diversity Machine: The Drive to Change the ‘White Male Workplace’, New Brunswick, NJ: Transaction.
21. MacDonald, I., Bhavnani, R., Khan, L. and John, G. (1989), Murder in the Playground: Report of the Macdonald Inquiry into Racism and Racial Violence in Manchester Schools, London: Longsight Press.
22. Macpherson, W. (1999), ‘The Stephen Lawrence Inquiry (The Lawrence Report)', CM 4262-I, London, HMSO.
23. Maybin, J. (2001), ‘Language, struggle and voice: the Bakhtin/Volosinov writings’, in Margaret Wetherell, Stephanie Taylor and Simeon J. Yates (eds), Discourse Theory and Practice: A Reader, London: Sage, pp. 64-71.
24. Mir, R., Mir, A. and Wong, D.J. (2006), ‘Diversity: the cultural logic of global capital’, in Konrad et al. (eds), pp. 167-88.
25. Omanovic, V. (2006), A Production of Diversity: Appearances, Ideas, Interests, Actions, Contradictions and Praxis, Goteborg: BAS Publishing.
26. Park-Fuller, L. (1986), ‘Voices: Bakhtin’s heteroglossia and polyphony, and the performances of narrative literature’, Literature in Performance, 7: 1-12.
27. Pearce, L. (1997), Feminism and the Politics of Reading, London: Arnold.
28. Penketh, L. (2000), Tackling Institutional Racism: Anti-Racist Policies and Social Work Education and Training, Bristol: Policy Press.
29. Prasad, P. and Mills, A.J. (1997), ‘From showcase to shadow: understanding the dilemmas of managing workplace diversity’, in Pushkala Prasad, Albert J. Mills, Michael Elmes and Anshuman Prasad (eds), Managing the Organizational Melting Pot: Dilemmas of Workplace Diversity, Thousand Oaks, CA: Sage, pp. 3-27.
30. Rhodes, C. (2000), '“Doing” knowledge at work: dialogue, monologue and power in organizational learning’, in John Garrick and Carl Rhodes (eds), Research and Knowledge at Work, London: Routledge, pp. 217-31.
31. Rowe, M. and Garland, J. (2007), ‘Police diversity training: a silver bullet tarnished?', in Michael Rowe (ed.), Policing beyond Macpherson: Issues in Policing, Race and Society, Cullompten: Willan, pp. 43-65.
32. Sturdy, A. (2002), ‘Front-line diffusion - the production and negotiation of knowledge through training interactions’, in Robert Fincham and Timothy Clark (eds), Critical Consulting: Perspectives on the Management Advice Industry, Oxford: Blackwell, pp. 130-51.
33. Swan, Elaine (2004), ‘Worked up selves: personal development, self-transformation and therapeutic cultures’, unpublished PhD, Lancaster University.
34. Swan, E. (forthcoming), Worked up Selves, Basingstoke: Palgrave.
35. Taylor, P., Powell, D. and Wrench, J. (1997), ‘The evaluation of anti-discrimination training activities in the United Kingdom’, International Migration Papers 21, Centre for Research in Ethnic Relations, University of Warwick.
36. Wrench, J. (2001), ‘Diversity management in the European context: a critical examination of organisational strategies for combating ethnic discrimination and exclusion’, paper presented at the International Perspectives on Cross-Cultural Workforce Diversity: The Inclusive Workplace Conference, Bellagio, Italy, July.
37. Wrench, J. (2002), ‘Diversity management in different EU countries - the new way of combating ethnic discrimination?', paper presented at the Labour Supply and Diversity - Locally and Globally Conference, Göteborg, Sweden, September.