Evaluating the service quality of major air carriers: A DEA approach

International Journal of Applied Management Science

Volumn 2, Issue 4, 2010, Pages 351-371

  Martín, Juan Carlos ^a   Román, Concepción ^a  

^a UNIVERSITY OF LAS PALMAS DE GRAN CANARIA   (Spain)

Author keywords

Airlines; Data envelopment analysis; DEA; Safety; Service quality

Indexed keywords

EID: 84857273545     PISSN: 17558913     EISSN: 17558921     Source Type: Journal    
DOI: 10.1504/IJAMS.2010.036591     Document Type: Article

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