Predicting attitudes toward knowledge sharing by e-mail: An empirical study

International Journal of Human-Computer Interaction

Volumn 27, Issue 12, 2011, Pages 1161-1176

  Hwang, Yujong ^a,b  

^a DEPAUL UNIVERSITY   (United States)

^b Kyung Hee University   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84855809370     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447318.2011.565706     Document Type: Article

References (56)

1. Abrams, D., & Hogg, M. A. (1990). An introduction to the social identity approach. In D. Abrams & M. A. Hogg (Eds.), Social identity theory: Constructive and critical advances (pp. 1-27). New York, NY: Springer-Verlag.
2. Alavi, M., Kayworth, T. R., & Leidner, D. E. (2006). An empirical examination of the influence of organizational culture on knowledge management practices. Journal of MIS, 22, 191-224.
3. Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
4. Ashforth, B. E., Saks, A. M., & Lee, R. T. (1998). Socialization and newcomer adjustment: The role of organizational context. Human Relations, 51, 897-926.
5. Barclay, D., Higgins, C., & Thompson, R. (1995). The partial least square approach to causal modeling: Personal computer adoption and use as an illustration. Technology Study, 2, 285-309.
6. Becker, T. B., Randall, M., & Riegel, D. C. (1995). The multidimensional view of commitment and the theory of reasoned action: A comparative evaluation. Journal of Management, 21, 617-638.
7. Bock, G. R., Zmund, W., Kim, Y. G., & Lee, J. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces and organizational climate. MIS Quarterly, 29(1), 87-111.
8. Bollen, K. A., & Lennox, R. (1991). Conventional wisdom on measurement: A structural equation perspective. Psychological Bulletin, 100, 305-314.
9. Brandtzæg, P., Lüders, M., & Skjetne, J. (2010). Too many Facebook "friends"? Content sharing and sociability versus the need for privacy in social network sites. International Journal of Human-Computer Interaction, 26, 1006-1030.
10. Charles, S. K. (2002). Knowledge management lessons from the document trenches. Online, 26(1), 22-29.
11. Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 195-336). Mahwah, NJ: Erlbaum.
12. Chin, W. W., & Frye, T. A. (1998). PLS-Graph (Version 3.0). [Computer software]. Soft Modeling, Inc.
13. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 319-340.
14. Davis, F. D., Baggozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology, 22, 1111-1132.
15. Deci, E. L. & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York, NY: Plenum.
16. DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of information systems success: A ten-year update. Journal of MIS, 19(4), 9-30.
17. Dyer, G., & McDonough, B. (2001). The state of knowledge management. Knowledge Management, 4(5), 31-36.
18. Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. Akron, OH: The University of Akron.
19. Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
20. Fornell, C., & Bookstein, L. (1982). The structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19, 440-452.
21. Gefen, D., & Straub, D. W. (1997). Gender differences in perception and adoption of e-mail: An extension to the technology acceptance model. MIS Quarterly, 21, 389-400.
22. Goo, J., Kishore, R., Nam, K., Rao, R., & Song, Y. (2003). An investigation of factors that influence the duration of IT outsourcing relationships. Decision Support Systems, 42, 2107-2125.
23. Hwang, Y. (2005). Investigating enterprise systems adoption: Uncertainty avoidance, intrinsic motivation, and the technology acceptance model. European Journal of Information Systems, 14, 150-161.
24. Janz, B. D., & Prasarnphanich, P. (2003). Understanding the antecedents of effective knowledge management: The importance of a knowledge-centered culture. Decision Sciences, 34, 351-384.
25. Kelman, H. C. (1958). Compliance, identification, and internalization: Three processes of attitude change. Journal of Conflict Resolution, 2, 51-60.
26. Kelman, H. C. (1961). Processes of opinion change. Public Opinion Quarterly, 25, 57-78.
27. Kim, J., Kim, M., & Nam, Y. (2010). An analysis of self-construals, motivations, facebook use, and user satisfaction. International Journal of Human-Computer Interaction, 26, 1077-1099.
28. Ko, D., Kirsch, L. J., & King, W. R., (2005). Antecedents of knowledge transfer from consultants to clients in enterprise system implementations. MIS Quarterly, 29(1), 59-85.
29. Lam, A., & Lambermont-Ford, J. (2010). Knowledge sharing in an organizational context: A motivation-based context, Journal of Knowledge Management, 14(1), 51-66.
30. Lewis, W., Agarwal, R., & Sambamurthy, V. (2003). Sources of influence on beliefs about information technology use: An empirical study of knowledge workers. MIS Quarterly, 27, 657-678.
31. Limayem, M., Khalifa, M., & Frini, A. (2000). What makes consumers buy from Internet? A longitudinal study of online shopping. IEEE Transactions on Systems, Man, and Cybernetics, 30, 421-432.
32. Mael, F. A., & Tetrick, L. E. (1992). Identifying organizational identification. Educational and Psychological Measurement, 52, 813-824.
33. Malhotra, Y. (2002). Is knowledge management really an oxymoron? Unraveling the role of organizational controls in knowledgemanagement. In D. White (Ed.), Knowledge mapping and management (pp. 1-13). Hershey, PA: Idea Group.
34. Malhotra, Y., & Galletta, D. (2003). Role of commitment and motivation in knowledge management systems implementation: Theory, conceptualization, and measurement of antecedents of success. In R. H. Sprague (Ed.), Proceedings of the Thirty Sixth Hawaii International Conference on Systems Sciences. Los Alamitos, CA: IEEE Computer Society Press. pp. 36-62.
35. Malhotra, Y., & Galletta, D. (2005). A multidimensional commitment model of volitional systems adoption and usage behavior. Journal of MIS, 22(1), 117-151.
36. Mathieson, K. (1991). Predicting user intentions: Comparing the technology acceptance model with the theory of planned behavior. Information Systems Research, 2, 173-191.
37. Mattilda, A., & Wirtz, Z. (2000). The role of preconsumption affect in postpurchase evaluation of services. Psychology and Marketing, 17, 587-605.
38. O'Reilly, C., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71, 492-499.
39. Piccoli, G., Ahmad, R., & Ives, B. (2001). Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training. MIS Quarterly, 25, 401-426.
40. Podsakoff, P. M., MacKenzie, S., Lee, J., & Podsakoff, N. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
41. Powell, A., Galvin, J., & Piccoli, G. (2007). Antecedents to team member commitment from near and far: A comparison between collocated and virtual teams. Information Technology & People, 19, 299-322.
42. Renaud, K., Ramsay, J., & Hair, M. (2006). "You've got e-mail!". Shall I deal with it now? Electronic mail from the recipient's perspective. International Journal of Human Computer Interaction, 26, 313-332.
43. Shen, K., & Khalifa, M. (2008). Exploring multidimensional conceptualization of social presence in the context of online communities. International Journal of Human Computer Interaction, 24, 722-748.
44. Sun, H., & Zhang, P. (2006). The role of affect in IS research: A critical survey and a research model. In P. Zhang & D. Galletta (Eds.), HCI in MIS (I): Foundations, series of advances in management information systems (pp. 121-142). Armonk, NY: M.E. Sharpe.
45. Tannen, D. (1991). Teachers' classroom strategies should recognize that men and women use language differently. The Chronicle of Higher Education, 19, 1-3.
46. Terry, D. J., Hogg, M. A., & White, K. M. (1999). The theory of planned behavior: Selfidentity, social identity, and group norms. British Journal of Social Psychology, 38, 225-244.
47. Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46, 186-204.
48. Venkatesh, V., Morris, M., Davis, G., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27, 425-478.
49. Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57.
50. Wold, H. (1982). Systems under indirect observation using PLS. In C. Fornell & L. Bookstein (Eds.), A second generation of multivariate analysis (pp. 325-347). New York, NY: Praeger.
51. Yi, J., Elmqvist, N., & Lee, S. (2010). TimeMatrix: Analyzing temporal social networks using interactive matrix-based visualizations. International Journal of Human-Computer Interaction, 26, 1031-1051.
52. Yi, M. Y., & Davis, F. D. (2003). Developing and validating an observational learning model of computer software training and skill acquisition. Information Systems Research, 14, 146-169.
53. Yi, M. Y., & Hwang, Y. (2003). Predicting the use of web-based information systems: Selfefficacy, enjoyment, learning goal orientation, and the technology acceptance model, International Journal of Human-Computer Studies, 59, 431-449.
54. Zack, M. (2001). If managing knowledge is the solution, then what's the problem? In Y. Malhotra (Ed.), Knowledge management and business model innovation. Hershey, PA: Idea Group. pp. 81-122.
55. Zack, M., Mckeen, J., & Singh, S. (2009). Knowledge management and organizational performance: An exploratory analysis. Journal of Knowledge Management, 13, 392-406.
56. Zhang, P., Aikman, S., & Sun, H. (2008). Two types of attitudes in ICT acceptance and use. International Journal of Human Computer Interaction, 24, 628-648.