Categorization of shared service centers: Insights from the IT services industry

PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment

Volumn , Issue , 2009, Pages

  Schulz, Veit ^a   Hochstein, Axel ^b   Uebernickel, Falk ^a   Brenner, Walter ^a  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

^b Stanford University   (United States)

Author keywords

Business models of IT organizations; Shared service center; Shared service organizations; Shared services; Strategic IT management

Indexed keywords

EXTERNAL MARKET; FOCUS GROUPS; FREE ACCESS; IT MANAGEMENT; IT ORGANIZATIONS; IT SERVICES; ORGANIZATIONAL STRUCTURES; SHARED SERVICE; SHARED SERVICE CENTER;

INFORMATION SYSTEMS;

GOVERNMENT DATA PROCESSING;

EID: 84855694835     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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