Customer satisfaction delivery in airline industry in Malaysia: A case of Low Cost Carrier

Australian Journal of Basic and Applied Sciences

Volumn 5, Issue 11, 2011, Pages 718-723

  Munusamy, Jayaraman ^a   Chelliah, Shankar ^b   Pandian, Sivamurugan ^b  

^a Masterskill University College of Health Sciences   (Malaysia)

^b SCHOOL OF PHYSICS   (Malaysia)

Author keywords

Customer relationship management; Price; Quality of services

Indexed keywords

EID: 84155179106     PISSN: 19918178     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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