Understanding innovators' experiences of barriers and facilitators in implementation and diffusion of healthcare service innovations: A qualitative study

BMC Health Services Research

Volumn 11, Issue , 2011, Pages

  Barnett, Julie ^a   Vasileiou, Konstantina ^a   Djemil, Fayika ^b   Brooks, Laurence ^a   Young, Terry ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATIVE PERSONNEL; ARTICLE; AWARDS AND PRIZES; CLASSIFICATION; COOPERATION; EVIDENCE BASED PRACTICE; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; INTERVIEW; MASS COMMUNICATION; METHODOLOGY; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; PUBLIC RELATIONS; QUALITY CONTROL; SOCIAL BEHAVIOR; STANDARD; SYSTEM ANALYSIS; THEORETICAL MODEL; UNITED KINGDOM;

ADMINISTRATIVE PERSONNEL; AWARDS AND PRIZES; BENCHMARKING; COOPERATIVE BEHAVIOR; DIFFUSION OF INNOVATION; EVIDENCE-BASED PRACTICE; GREAT BRITAIN; HEALTH PLAN IMPLEMENTATION; HEALTH SERVICES RESEARCH; HUMANS; INTERINSTITUTIONAL RELATIONS; INTERVIEWS AS TOPIC; MODELS, ORGANIZATIONAL; MODELS, THEORETICAL; ORGANIZATIONAL INNOVATION; PERSONNEL SELECTION; PROCESS ASSESSMENT (HEALTH CARE); SOCIAL FACILITATION; SYSTEMS ANALYSIS;

EID: 83455203432     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-11-342     Document Type: Article

References (39)

1. Tidd J, Bessant J, Managing Innovation: Integrating Technological Market and Organizational Change Chichester: John Wiley & Sons, Ltd. 4 2009
2. Services in the new industrial economy. Miles I, Futures 1994 25 653 672 (Pubitemid 24387204)
3. The nature of innovation in services. Howells J, Innovation and Productivity in Services Paris: OECD, Pilat D, 2001 55 79
4. Diffusion of innovations in service organisations: Systematic review and recommendations. Greenhalgh T, Robert G, Macfarlane F, Bate P, Kyriakidou O, The Milbank Q 2004 82 4 581 629 10.1111/j.0887-378X.2004.00325.x (Pubitemid 40143100)
5. Innovation in healthcare: A systematic review of recent research. Länsisalmi H, Kivimäki M, Aalto P, Ruoranen R, Nurs Sci Q 2006 19 1 66 72 10.1177/0894318405284129 16407603 (Pubitemid 43128347)
6. Promoting innovation in the NHS. Hunter DJ, Br Med J 1983 286 736 738 10.1136/bmj.286.6366.736
7. Disseminating innovations in health care. Berwick DM, J Am Med Assoc 2003 289 15 1969 1975 10.1001/jama.289.15.1969 (Pubitemid 37430229)
8. Department of Health, Equity and Excellence: Liberating the NHS London: Stationary Office 2009 http://www.dh.gov.uk/prod-consum-dh/groups/dh- digitalassets/@dh/@en/@ps/documents/digitalasset/dh-117794.pdf
9. The social psychology of innovation in groups. West MA, Innovation and Creativity at Work: Psychological and Organizational Strategies Chichester: Wiley, West MA, Farr JL, 1990 309 334
10. The routinization of innovation research: A constructively critical review of the state-of-the-science. Anderson N, De Dreu CK, Nijstad BA, J Organ Behav 2004 25 147 173 10.1002/job.236 (Pubitemid 40019401)
11. Innovation in healthcare delivery. Bower DJ, Service Innovation: Organizational Responses to Technological Opportunities & Market Imperatives London: Imperial College Press, Tidd J, Hull FM, 2003 211 230
12. Rogers EM, Diffusion of Innovation New York: The Free Press 3 1983
13. Diffusion of innovation in healthcare. Cain M, Mittman R, iHealth Reports Oakland, California: California Healthcare Foundation 2002
14. Interorganizational links and innovation: The case of hospital services. Goes JB, Park SH, Acad Manage J 1997 40 3 673 696
15. Emergent themes in the sustainability of primary health care innovations. Sibthorpe BM, Glasgow NJ, Wells RW, Med J Aust 2005 183 10 77 S80 16296958
16. Van de Ven AH, Polley DE, Garud R, Venkataraman S, The Innovation Journey Oxford: Oxford University Press 1999
17. Explaining diffusion patterns for complex health care innovations. Denis JL, Hebert Y, Langley A, Lozeau D, Trottier LH, Health Care Manage R 2002 27 3 60 73 (Pubitemid 34779148)
18. Interlocking interactions, the diffusion of innovations in healthcare. Fitzgerald L, Ferlie E, Wood M, Hawkins C, Hum Relat 2002 55 12 1429 1449 10.1177/001872602128782213
19. Innovation in healthcare: How does credible evidence influence professionals? Fitzgerald L, Ferlie E, Hawkins C, Health Soc Care Comm 2003 11 3 219 228 10.1046/j.1365-2524.2003.00426.x (Pubitemid 38422675)
20. The non-spread of innovations: The mediating role of professionals. Ferlie E, Fitzgerald L, Wood M, Hawkins S, Acad Manage J 2005 48 1 117 134 (Pubitemid 40366669)
21. Dopson S, Fitzgerald L, Knowledge to Action: Evidence-Based Healthcare in Context Oxford: Oxford University Press 2005
22. Christensen CM, Grossman JH, Hwang MD, The Innovator's Prescription: A Disruptive Solution for Health Care New York: McGraw Hill 2009 22168204
23. Disruptive innovation in health care delivery: A framework for business-model innovation. Hwang MD, Christensen CM, Health Affair 2008 27 5 1329 1335 10.1377/hlthaff.27.5.1329
24. Bhaskar R, Reclaiming Reality: A Critical Introduction in Contemporary Philosophy London: Verso 1989
25. Health Service Journal. http://www.hsj.co.uk/
26. EMAP, Health Service Journal. http://www.emap.com/platforms/awards/ health-service-journal-hsj
27. Quality control in qualitative research. Stiles WB, Clin Psychol Rev 1993 13 6 593 618 10.1016/0272-7358(93)90048-Q (Pubitemid 23252061)
28. Critical realism in discourse analysis: A presentation of a systematic method of analysis using women's talk of motherhood, childcare and female employment as an example. Sims-Schouten W, Riley SCE, Willig C, Theor Psychol 2007 17 1 101 124 10.1177/0959354307073153
29. Boyatzis RE, Transforming Qualitative Information: Thematic Analysis and Code Development Thousand Oaks, CA: Sage 1998
30. Using thematic analysis in psychology. Braun V, Clarke V, Qual Res Psychol 2006 3 77 101 10.1191/1478088706qp063oa
31. NVivo, Qualitative Data Analysis Software (Computer Programme) QSR International Pty Ltd 2008 Version 8
32. Patton MQ, Qualitative Evaluation and Research Methods Newbury Park, CA: Sage 2 1990
33. Implementing complex innovations in fluid multi-stakeholder environments: Experiences of 'telecare'. Barlow J, Bayer S, Curry R, Technovation 2006 26 396 406 10.1016/j.technovation.2005.06.010 (Pubitemid 43199414)
34. Teledermatology in the UK: Lessons in service innovation. Finch TL, Mair FS, May CR, Brit J Dermatol 2007 156 521 527 10.1111/j.1365-2133.2006.07608.x
35. Health technology assessment in its local context: Studies in telehealthcare. May C, Mort M, Williams T, Mair F, Gask L, Soc Sci Med 2003 57 697 710 10.1016/S0277-9536(02)00419-7 12821017 (Pubitemid 36765365)
36. Porter TM, Trust in Numbers: The Pursuit of Objectivity in Science and Public Life Princeton, NJ: Princeton University Press 1995
37. Introduction: The context of evidence-based practice. Trinder L, Evidence-Based Practice: A Critical Appraisal Oxford: Blackwell Science Ltd, Trinder L, Reynolds S, 2000 1 16
38. The influence of organizational context on quality improvement and patient safety efforts in infection prevention: A multi-center qualitative study. Krein SL, Damschroder LJ, Kowalski CP, Forman J, Hofer TP, Saint S, Soc Sci Med 2010 71 1692 1701 10.1016/j.socscimed.2010.07.041 20850918
39. The role of the organizational champion in achieving health system change. Hendy J, Barlow J, Soc Sci Med