Understanding the effect of workload on automation use for younger and older adults

Human Factors

Volumn 53, Issue 6, 2011, Pages 672-686

  McBride, Sara E ^a   Rogers, Wendy A ^a   Fisk, Arthur D ^a  

^a GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

age; automation; compliance; error; reliance; workload

Indexed keywords

AGE; AUTOMATED SYSTEMS; COMPLIANCE; DUAL-TASKS; ERROR TYPES; FALSE ALARMS; HIGH RATE; OLDER ADULTS; RELIANCE; TRAINING PROGRAM; WORKLOAD;

ERRORS;

AUTOMATION;

ADOLESCENT; ADULT; AGE; ARTICLE; AUTOMATION; COMPUTER INTERFACE; FEMALE; HUMAN; MALE; MAN MACHINE INTERACTION; TASK PERFORMANCE; WORKLOAD;

ADOLESCENT; ADULT; AGE FACTORS; AUTOMATION; FEMALE; HUMANS; MALE; MAN-MACHINE SYSTEMS; TASK PERFORMANCE AND ANALYSIS; USER-COMPUTER INTERFACE; WORKLOAD; YOUNG ADULT;

EID: 82055176663     PISSN: 00187208     EISSN: 15478181     Source Type: Journal    
DOI: 10.1177/0018720811421909     Document Type: Article

References (19)

1. The handbook of aging and cognition. 2000 ). The handbook of aging and cognition (2nd ed.). Mahwah, NJ: Lawrence Erlbaum. Craik F. I. M. Salthouse T. A., ed. Mahwah, NJ: Lawrence Erlbaum ; 2000 :
2. Dixon S. R., Wickens C. D. Automation reliability in unmanned aerial vehicle control: A reliance-compliance model of automation dependence in high workload. Human Factors. 2006 ; 48: 474-486 (Pubitemid 44639231)
3. Dixon S. R., Wickens C. D., Chang D. Mission control of multiple unmanned aerial vehicles: A workload analysis. Human Factors. 2005 ; 47: 479-487
4. Dixon S. R., Wickens C. D., McCarley J. S. On the independence of compliance and reliance: Are automation false alarms worse than misses?. Human Factors. 2007 ; 49: 564-572 (Pubitemid 47122687)
5. Hart S. G., Staveland L. E. Human mental workload. Hancock P. A. Meshkati N., ed. Amsterdam, Netherlands: Elsevier ; 1988: 139-183.
6. Ho G., Wheatley D., Scialfa C. T. Age differences in trust and reliance of a medication management system. Interacting with Computers. 2005 ; 17: 690-710 (Pubitemid 41586119)
7. JohnsonJ. D. (2004). Type of automation failure: The effects on trust and reliance in automation (Unpublished master's thesis). Georgia Institute of Technology, Atlanta.
8. Kramer A., Madden D. The handbook of aging and cognition. 2008 ). Attention. In CraikF. I. M.SalthouseT. A. (Eds.), The handbook of aging and cognition (3rd ed., pp. 189-249). New York, NY: Psychology Press. Craik F. I. M. Salthouse T. A., ed. New York, NY: Psychology Press ; 2008: 189-249.
9. Madhavan P., Wiegmann D. A. Effects on information source, pedigree, and reliability on operator interaction with decision support systems. Human Factors. 2007 ; 49: 773-785 (Pubitemid 47442101)
10. Mayer A. K., Fisk A. D., Rogers W. A. Age differences, expectancy, and resultant reliance and compliance behavior using an automated system. Paper presented at the 52nd annual meeting of the Human Factors and Ergonomics Society ; 2008 Santa Monica, CA ; 2008.
11. Meyer J. Effects of warning validity and proximity on responses to warnings. Human Factors. 2001 ; 43: 563-572 (Pubitemid 34327074)
12. Automation and human performance: Theory and applications. Parasuraman R. Mouloua M., ed. Hillsdale, NJ: Lawrence Erlbaum ; 1996 :
13. Parasuraman R., Riley V. Humans and automation: Use, misuse, disuse, abuse. Human Factors. 1997 ; 39: 230-253
14. Sanchez J., Fisk A. D., Rogers W. A. Reliability and age-related effects on trust and reliance of a decision support aid. Paper presented at the 48th annual meeting of the Human Factors and Ergonomics Society ; 2004 Santa Monica, CA ; 2004.
15. Shipley W. C. Shipley Institute of Living Scale. Los Angeles, CA: Western Psychological Services ; 1986 :
16. Vincenzi D., Mouloua M. Monitoring automation failures: Effects of age on performance and subjective workload. Paper presented at the 42nd annual meeting of the Human Factors and Ergonomics Society ; 1998 Santa Monica, CA ; 1998.
17. Vincenzi D., Mouloua M. Automation technology and human performance: Current research and future trends. Scerbo M. Mouloua M., ed. Mahwah, NJ: Lawrence Erlbaum ; 1999: 253-257.
18. Wechsler D. Wechsler Adult Intelligence Scale III. 1997 ). Wechsler Adult Intelligence Scale III (3rd ed.). San Antonio, TX: Psychological Corporation. San Antonio, TX: Psychological Corporation ; 1997 :
19. Wilkison B. D., Fisk A. D., Rogers W. A. Effects of mental model quality on collaborative system performance. Paper presented at the 51st annual meeting of the Human Factors and Ergonomics Society ; 2007 Santa Monica, CA ; 2007.