A web-based appointment system to reduce waiting for outpatients: A retrospective study

BMC Health Services Research

Volumn 11, Issue , 2011, Pages

  Cao, Wenjun ^a,b   Wan, Yi ^a   Tu, Haibo ^c   Shang, Fujun ^d   Liu, Danhong ^a   Tan, Zhijun ^a   Sun, Caihong ^a   Ye, Qing ^a   Xu, Yongyong ^a  

^a FOURTH MILITARY MEDICAL UNIVERSITY   (China)

^b Chang Zhi Medical College   (China)

^c FOURTH MILITARY MEDICAL UNIVERSITY   (China)

^d FOURTH MILITARY MEDICAL UNIVERSITY   (China)

Author keywords

non attendance; patient satisfaction; registration; waiting time; Web based appointment system

Indexed keywords

ADULT; AMBULATORY CARE; ARTICLE; ATTITUDE TO COMPUTERS; CHINA; FEMALE; HEALTH SERVICES RESEARCH; HOSPITAL ADMISSION; HOSPITAL MANAGEMENT; HUMAN; INTERNET; MALE; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; QUALITATIVE RESEARCH; RETROSPECTIVE STUDY; STATISTICS; TIME; UTILIZATION REVIEW;

ADULT; AMBULATORY CARE; APPOINTMENTS AND SCHEDULES; ATTITUDE TO COMPUTERS; CHINA; FEMALE; HEALTH SERVICES RESEARCH; HUMANS; INTERNET; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUALITATIVE RESEARCH; RETROSPECTIVE STUDIES; TIME FACTORS; WAITING LISTS;

EID: 81455161052     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-11-318     Document Type: Article

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