Managing change in nonprofit organizations: Insights from the UK charity retail sector

Voluntas

Volumn 15, Issue 3, 2004, Pages 227-242

  Parsons, Elizabeth ^a   Broadbridge, Adelina ^a  

^a UNIVERSITY OF STIRLING   (United Kingdom)

Author keywords

Change management; Charity retail; Nonprofit; Professionalism; Retail managers; United Kingdom

Indexed keywords

COMMERCIAL ACTIVITY; MANAGEMENT PRACTICE; NONGOVERNMENTAL ORGANIZATION;

EASTERN HEMISPHERE; EURASIA; EUROPE; UNITED KINGDOM; WESTERN EUROPE; WORLD;

EID: 8144227191     PISSN: 09578765     EISSN: None     Source Type: Journal    
DOI: 10.1023/B:VOLU.0000046279.46964.b5     Document Type: Article

References (31)

1. Ban, C., Drahnak-Faller, A., and Towers, M. (2003). Human resource challenges in human service and community development organisations. Review of Public Personnel Administration 23(2), 133-153.
2. Broadbridge, A. (2002). Rationalising retail employment: A view from the outside looking in. International Journal of Retail and Distribution Management 30(11), 536-543.
3. Broadbridge, A., and Horne, S. (1994). Who volunteers for charity retailing and why. The Service Industries Journal 14, 421-437.
4. Broadbridge, A., and Parsons, E. (2003a). UK charity retailing: Managing in a newly professionalised sector. Journal of Marketing Management 19(7/8), 729-748.
5. Broadbridge, A., and Parsons, E. (2003b). Still serving the community? The professionalisation of the UK charity retail sector. International Journal of Retail and Distribution Management 31(8), 418-427.
6. Bryson, J. M. (1988). A strategic planning process for public and nonprofit organizations. Long Range Planning 21, 73-81.
7. Charity Finance (2002). Annual Charity Shops Survey, Plaza, London.
8. DiBella, A. J. (1996). Culture and planned change in an international organization: A multi-level predicament. The International Journal of Organizational Analysis 4(4), x352-372.
9. Drucker, P. (1990). Managing the Non-Profit Organization: Practices and Principles, Harper Collins, New York.
10. Durst, S. L., and Newell, C. (2001). The who, why and how of reinivention in nonprofit organizations. Nonprofit Management and Leadership 11(4), 443-457.
11. Goodall, R. (2000). Organising cultures: Voluntarism and professionalism in UK charity shops. Voluntary Action 3(1), 43-57.
12. Gregson, N., Crewe, L., and Brooks, K. (2002). Discourse, displacement and retail practice: Some pointers from the charity retail project. Environment and Planning A 34(9), 1661-1683.
13. Grover, C., and Stewart, J. (1999). Market workfare: Social security, social regulation and competitiveness in the 1990s. Journal of Social Policy 28(1), 73-96.
14. Horne, S. (2000). The charity shop: Purpose and change. International Journal of Nonprofit and Voluntary Sector Marketing 5 2), 113-124.
15. Horne, S., and Maddrell, A. (2002). Charity Shops, Retailing, Consumption and Society, Routledge, London.
16. Jeavons, T. H. (1992). When the management is the message: Relating values to management practice in nonprofit organizations. Nonprofit Management and Leadership 2(4), 403-417.
17. Kendall, J., and Knapp, M. (1995). A loose and baggy monster. In Davis Smith J., Rochester C., and Headley R., (eds.), An Introduction to the Voluntary Sector, Routledge, London.
18. Kendall, J. (2003). The Voluntary Sector, Routledge, London.
19. Kotler, P. (1974). Marketing for Nonprofit Organizations, Prentice-Hall, Englewood Cliffs, NJ.
20. Mintzberg, H. (1994) The Fall and Rise of Strategic Planning, Free Press, New York.
21. Mulhare, E. M. (1999). Mindful of the future: Strategic planning ideology and the culture of nonprofit management. Human Organization 58(3), 323-330.
22. NGO Finance (1995). Annual Charity Shops Survey, Plaza, London.
23. NGO Finance (2000). Annual Charity Shops Survey, Plaza, London.
24. Parsons, E. (2002). Charity retail: Past, present and future. International Journal of Retail and Distribution Management 30 12,) 586-594.
25. Parsons, E. (2004a). Charity shop managers in the UK: Becoming more professional? The Journal of Retailing and Consumer Services 11(5), 259-268.
26. Parsons, E. (2004b). Charity retailing in the UK: A typology. The Journal of Retailing and Consumer Services 11(1), 31-40.
27. Peck, J. (1999). Making a new deal for the "workless class." Environment and Planning C 17, 345-372.
28. Peck, J., and Theodore, N. (2000). "Work first": Workfare and the regulation of contingent labour markets. Cambridge Journal of Economics 24, 119-138.
29. Salipante, P., and Golden-Biddle, K. (1995). Managing traditionality and strategic change in nonprofit organizations. Nonprofit Management and Leadership 6(4), 3-20.
30. Salamon, L., and Anheier, H. (1996). The Emerging Nonprofit Sector: A Cross-national Analysis, Manchester University Press, Manchester.
31. Young, R., Hollister, R. M., and Hodgkinson, V. A. (1993). Governing, Leading and Managing Nonprofit Organizations, Jossey-Bass, San Francisco.