Drivers of SaaS-Adoption - An empirical study of different application types;Treiber der adoption SaaS-basierter anwendungen - Eine empirische untersuchung auf basis verschiedener applikationstypen

Business and Information Systems Engineering

Volumn 51, Issue 5, 2009, Pages 414-428

  Benlian, Alexander ^a   Hess, Thomas ^a   Buxmann, Peter ^b  

^a UNIVERSITY OF MUNICH   (Germany)

^b DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

Author keywords

Adoption; IT sourcing; Resource based view; Software as a service; Theory of planned behavior; Transaction cost theory

Indexed keywords

EID: 80455149080     PISSN: None     EISSN: 18670202     Source Type: Journal    
DOI: 10.1007/s11576-009-0189-3     Document Type: Article

References (68)

1. Ahmed E, Paul L (2004) Negotiating in service-oriented environments. Communications of the ACM47(8):103-108
2. Ajzen I (1991) The theory of planned behavior. Organizational Behavior &Human Decision Processes 50(3):179-211
3. Ajzen I, Fishbein M (1980) Understanding attitudes and predicting social behavior. Prentice Hall, Englewood Cliffs
4. Arrow KJ (1969) The organization of economic activity: Issues pertinent to the choice of market versus non-marketallocation. In: The analysis and evaluation of public expenditure: The PPB system. U.S. Government Printing Office, Washington, DC, S 39-73
5. Aubert BA, Rivard S, Patry M (2004) A transaction cost model of IT outsourcing. Information and Management 41(7):921-932
6. Bagozzi RP, Yi Y, Phillips LW (1991) Assessing construct validity in organizational research. Administrative Science Quarterly 36(3):421-458
7. BarneyJ (1991) Firm resources and sustained competitive advantage. Journal of Management 17(1):99-120
8. Benlian A (2009) A transaction cost theoretical analysis of Software-as-a-Service (SaaS)-based sourcing in SMBs and enterprises. In: Proceedings of the 17th European conference on information systems, Verona
9. Benlian A, Hess T (2009) Welche Treiber lassen SaaS auch in Großunternehmen zum Erfolg werden? Eine empirische Analyse der SaaS-Ad- option auf Basis der Transaktionskostentheorie. In: Proceedings of the 9,thinternational conference Wirtschaftsinformatik (Volume 1), Vienna
10. Blumenberg S, Beimborn D, König W (2008) Determinants of IT outsourcing relationships: a conceptual model. In: Proceedings of the 41th Hawaii international conference on system sciences, Waikoloa
11. Bollen KA, Stine RA (1993) Bootstrapping good- ness-of-fit measures in structural equation models. In: Bollen KA, Long JS (Hrsg) Testing structural equation model. Sage, Newbury Park, S111-135
12. Brandt B, Buxmann P (2008) Chancen und Risiken des Einsatzes von Software as a Service in mit- telständischen Unternehmen - Ergebnisse einer leitfadengestützten Expertenbefragung (BITKOM 2008). In: Innovationen im Outsourcing - Wie Unternehmen von Innovationspart-nerschaften mit Service-Anbietern profitieren können, Elztal
13. Buxmann P, Hess T, Lehmann S (2008) Software as a service. WIRTSCHAFTSINFORMATIK 50(6):500-503
14. Chin WW (1998) The partial least squares approach for structural equation modelling. In: Marcoulides GA (Hrsg) Modern methods for business research. Lawrence Erlbaum Associates, Hillsdale, S 295-336
15. Chin WW, Newsted PR (1999) Structural equation modeling analysis with small samples using partial least squares. In: Hoyle RH (Hrsg) Statistical strategies for small sample research. SAGE, Thousand Oaks, S 307-341
16. Choudhary V (2007) Comparison of software quality under perpetual licensing and software as a service. Journal of Management Information Systems 24(2):141-165
17. Chung J-Y, Lin K-J, Mathieu RG (2003) Web services computing: advancing software interoperability. Computer 36(10)35-37
18. Clemons EK, Row MC (1991) Sustaining IT advantage: The role of structural differences. MIS Quarterly 15(3):275-292
19. Coase RH (1937) The nature of the firm. Economica 4(16)386-405
20. Davis FD (1989) Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13(3):319-339
21. Dibbern J (2004) Sourcing of application software services. Empirical evidence of cultural, industry and functional differences. Physica, Heidelberg
22. Dibbern J, Chin WW, Heinzl A (2005) The impact of human asset specificity on the sourcing of application services. In: Proceedings of the 13th European conference of information systems, Regensburg
23. Dibbern J, Goles T, Hirschheim R, Jayatilaka B (2004) Information systems outsourcing: a survey and analysis of the literature. ACM SIGMIS Database 35(4):6-102
24. Erl T (2006) Service-oriented architecture: concept, technology, and design. Prentice Hall, Upper Saddle River
25. European Commission (2003) Recommendation 2003/361/EC: SME definition. http://ec.europa.eu/enterprise/enterprise-policy/sme- definition/index-en.htm. Abruf am 2008-06-30
26. Fornell C (1989) The blending of theoretical and empirical knowledge in structural equations with unobservables. In: Wold H (Hrsg) Theoretical empiricism: A general rationale for scientific model-building. Paragon House, New York, S 153-173
27. Gonzalez R, Gasco J, Llopis J (2006) Information systems outsourcing: A literature analysis. Information & Management 43(7):821-834 (Pubitemid 44550249)
28. Hair JF, Anderson RE, Tatham RL, Black WC (1998) Multivariate data analysis with readings. Prentice Hall, Englewood Cliffs
29. Hall M (2008) On the mark: SaaS slips past IT's final barrier, http://www.computerworld.com/ action/article.do?command= viewArticleBasic&articleld=316501.Abruf am 2008-07-15
30. Jung J, Bube L (2008) Software as a Service wird kollabieren. http://www.networkcomputing. de/software-as-a-service-wird-kollabieren/. Abruf am 2008-09-13
31. Kern T, Kreijger J, Willcocks L (2002a) Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice. Journal of Strategic Information Systems 11 (2):153-177
32. Kern T, Lacity MC, Willcocks L (2002b) Netsour- cing: renting business applications and services over a network. Prentice-Hall, New York
33. Kervin JB (1992) Methods for business research. Harper Collins, Toronto
34. Kishore R, Rao HR, Swinarski ME (2001) Impact of ASP capabilities on application service quality. In: Proceedings of the 7th Americas conference on information systems, Boston
35. Lacity MC, Hirschheim R (1995) Beyond the information systems outsourcing bandwagon: the insourcing response. Wiley, Chichester
36. Loh L (1994) An organizational-economic blueprint for information technology outsourcing: concepts and evidence. In: Proceedings of the 15th international conference on information systems, Vancouver
37. Loh L, Venkatraman N (1995) An empirical study of information technology outsourcing: benefits, risks, and performance implications. In: Proceedings of the 16th international conference on information systems, Amsterdam
38. Lohmöller JB (1989) Latent variable path modeling with partial least squares. Physica, Heidelberg
39. Lunendonk T (2007) Führende Standard-Soft- ware-Unternehmen in Deutschland. Studie der Lünendonk GmbH
40. Ma Q, Pearson JM, Tadisina S (2005) An exploratory study into factors of service quality for application service providers. Information & Management 42(8):1067-1080
41. Nam K, Rajagopalan S, Rao HR, Chaudhury A (1996) A two-level investigation of information systems outsourcing. Communications of the AC M39(7):37-44
42. Nüttgens M, Iskender D (2008) Geschäftsmodelle für dienstebasierte Informationssysteme - Ein strategischer Ansatz zur Vermarktung von Webservices. WIRTSCHAFTSINFORMATIK 50(1):31-38
43. Ouchi WG (1980) Markets, bureaucracies, and clans. Administrative Science Quarterly 25(1):129-141
44. Pearl B (2004) The software customer/supplier relationship. Communications of the ACM 47(2)77-81
45. Penrose ET (1959) The theory of the growth of the firm. Blackwell, New York
46. Peteraf M (1993) The cornerstones of competitive advantage: a resource-based view. Strategic Management Journal 14(3):179-191
47. Peterson RR, Fairchild AM (2003) Adoption trends in application service provisioning: an exploratory field study of small and medium-sized enterprises. In: Proceedings of the European conference on information systems, Naples
48. Pettey C (2006) Gartner says 25 percent of new business software will be delivered as software as a service by 2011. http://www.gartner.com/ it/page.jsp?id=496886. Abruf am 2008-08-30
49. Picot A, Dietl H, Franck E (2005) Organisation. Ei- ne ökonomische Perspektive. Schäffer-Poe- schel, Stuttgart
50. Podsakoff PM, Mackenzie SB, Lee J, Podsakoff NP (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 88(5):879-903
51. Porter ME, Millar VE (1985) How information gives you competitive advantage. Harvard Business Review 63(4):149-160
52. Prehl S (2008) Software as a Service erreicht Europa. http://www.computerwoche.de/know-ledge-center/it-services/1870304/. Abruf am 2008-06-30
53. Rai A, Sambamurthy V (2006) The growth of interest in services management: opportunities for information systems scholars. Information Systems Research 17(4):327-331
54. Rogers EM (1962) Diffusion of innovations. The Free Press, New York
55. Seltsikas P, Currie WL (2002) Evaluating the application service provider (ASP) business model: the challenge of integration. In: Proceedings of the 35th Hawaii international conference on system science, Hawaii
56. Smith MA, Kumar RL (2004) A theory of application service provider (ASP) use from a client perspective. Information &Management 41(8):977-1002
57. Straub D (1989) Validating instruments in MIS research. MIS Quartely 13(2):147-169
58. Straub D, Limayen M (1995) Measuring system usage: implications for IS theory testing. Management Science 41 1328-1343
59. Teng JTC, Cheon MJ, Grover V (1995) Decisions to outsource information systems functions: Testing a strategy-theoretic discrepancy model. Decision Sciences 26(1)75-103
60. Valente P, Mitra G (2007) The evolution of webbased optimisation: From ASP to e-Services. Decision Support Systems 43(4):1096-1116
61. Walsh KR (2003) Analyzing the application ASP concept: technologies, economies, and strategies. Communications of the ACM 46(8):103-107
62. Waters B (2005) Software as a service: A look at the customer benefits. Journal of Digital Asset Management 1(1):32-39
63. Wernerfelt B (1984) A resource-based view of the firm. Strategic Management Journal 5(2):171-180
64. Wiener M (2006) Critical success factors of off shore software development projects - the perspective of German-speaking companies. Gabler, Wiesbaden
65. Williamson OE (1985) The economic institutions of capitalism: firms, markets, relational contracting. The Free Press, New York
66. Williamson OE (1991) Comparative economic organization: The analysis of discrete structural alternatives. Administrative Science Quarterly 36(2):269-296
67. Wold H (1989) Introduction to the second gen ration of multivariate analysis. In: Wold H (Hrsg) Theoretical empiricism: A general ration ale for scientific model-building. Paragon, New York, S vii-xl
68. Zencke P, Eichin R (2008) SAP Business By Design - Die neue Mittelstandslösung der SAP. WIRT- SCHAFTSINFORMATIK 50(1):47-51