Citizen-centric approaches to e-government and the back-office transformation

ACM International Conference Proceeding Series

Volumn , Issue , 2011, Pages 213-218

  Luna Reyes, Luis F ^a   Gil Garcia, J Ramon ^b   Celorio Mansi, José A ^a  

^a UNIVERSIDAD DE LAS AMÉRICAS PUEBLA   (Mexico)

^b CENTRO DE INVESTIGACIÓN Y DOCENCIA ECONÓMICAS   (Mexico)

Author keywords

citizen participation; citizen centric approach; e government; local governments; public services

Indexed keywords

CITIZEN PARTICIPATION; CITIZEN-CENTRIC APPROACH; E-GOVERNMENT; LOCAL GOVERNMENT; PUBLIC SERVICES;

INFORMATION TECHNOLOGY; TELEPHONE SYSTEMS;

GOVERNMENT DATA PROCESSING;

EID: 80054791807     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2037556.2037590     Document Type: Conference Paper

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