Client-centered design of residential addiction and mental health care facilities: Staff perceptions of their work environment

Qualitative Health Research

Volumn 21, Issue 11, 2011, Pages 1527-1538

  Novotná, Gabriela ^a   Urbanoski, Karen A ^b   Rush, Brian R ^c  

^a MCMASTER UNIVERSITY   (Canada)

^b HARVARD UNIVERSITY   (United States)

^c UNIVERSITY OF TORONTO   (Canada)

Author keywords

addiction substance use; focus groups; health care professionals; mental health and illness; program evaluation

Indexed keywords

ADDICTION; ARTICLE; CANADA; ENVIRONMENTAL PLANNING; HEALTH CARE FACILITY; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HUMAN; INFORMATION PROCESSING; MANPOWER; MENTAL HEALTH; MENTAL HEALTH SERVICE; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PERCEPTION; PSYCHOLOGICAL ASPECT; RESIDENTIAL HOME; SOCIAL ENVIRONMENT; WORKPLACE;

ATTITUDE OF HEALTH PERSONNEL; ENVIRONMENT DESIGN; FOCUS GROUPS; HEALTH FACILITY PLANNING; HEALTH PERSONNEL; HUMANS; MENTAL HEALTH; MENTAL HEALTH SERVICES; ONTARIO; PATIENT-CENTERED CARE; PROGRAM EVALUATION; RESIDENTIAL FACILITIES; SOCIAL ENVIRONMENT; SOCIAL PERCEPTION; SUBSTANCE-RELATED DISORDERS; WORKPLACE;

EID: 80053312108     PISSN: 10497323     EISSN: 15527557     Source Type: Journal    
DOI: 10.1177/1049732311413782     Document Type: Review

References (30)

1. Adams N., Grieder D. M. Treatment planning for person-centered care: The road to mental health and addiction recovery. Burlington, MA: Elsevier ; 2005 :
2. Broyles G., Washington G. T., Lowry L. W., Gugliotta B., Eorgan P., Wilhoit K.. Registered nurses' perceptions of the work environment before and after adult intensive care unit renovations. Dimensions in Critical Care Nursing. 2008 ; 27 (4). 180-188
3. CesarioS. K.StichlerJ. (2009). Designing health care environments: Part II. Preparing nurses to be design team members. Journal of Continuing Education in Nursing, 40, 324-328. Retrieved from http://www.jcenonline.com/view.asp?rid= 41367
4. Christenfeld R., Wagner J., Pastva G., Acrish W. P.. How physical settings affect chronic mental patients. Psychiatric Quarterly. 1989 ; 60: 253-264 (Pubitemid 20171758)
5. Clavering E. K., McLaughlin J.. Crossing multidisciplinary divides: Exploring professional hierarchies and boundaries in focus groups. Qualitative Health Research. 2007 ; 17: 400-410
6. Cleary M., Hunt G., Walter G.. A comparison of patient and staff satisfaction with services after relocating to a new purpose-built mental health facility. Australasian Psychiatry. 2009 ; 17: 212-217
7. Davis C., Glick I. D., Rosow I.. The architectural design of a psychotherapeutic milieu. Hospital & Community Psychiatry. 1979 ; 30: 453-460 (Pubitemid 9229794)
8. Devlin A. S.. Psychiatric ward renovation: Staff perceptions and patient behavior. Environment and Behavior. 1992 ; 24: 66-84
9. GarrettD. K.McDanielA. M. (2001). A new look at nurse burnout: The effects of environmental uncertainty and social climate. Journal of Nursing Administration, 31(2), 91-96. Retrieved from http://journals.lww.com/ jonajournal/toc/2001/02000 (Pubitemid 32156264)
10. Gregory D.. Nobody asked me: Why nurses should take an interest in workplace design. American Journal of Nursing. 2009 ; 109: 11
11. Hendrich A., Chow M. P., Goshert W. S.. A proclamation for change: Transforming the hospital patient care environment. Journal of Nursing Administration. 2009 ; 39: 266-275
12. Ingersoll G. L., Wagner L., Ehrlich Merck S., Kirsch J. C., Hepworth J. T., Williams M.. Patient-focused redesign and employee perception of work environment. Nursing Economics. 2002 ; 20: 163-187
13. Crossing the quality chasm: A new health care system for the 21st Century. Washington, DC: National Academy Press ; 2001 :
14. Ittelson W. H., Rivlin L. G., Prochansky H. M. Environmental psychology: People and their physical settings. 1976 ). The use of behavioral maps in environmental psychology. In ProchanskyH. M.IttelsonW. H.RivlinL. G. (Eds.), Environmental psychology: People and their physical settings (2nd ed., pp. 340-351). New York: Holt, Rinehart & Winston. Prochansky H. M. Ittelson W. H. Rivlin L. G., ed. New York: Holt, Rinehart & Winston ; 1976: 340-351.
15. Kagan I., Kigli-Shemesh R., Bar-Tal Y.. Reactions of staff members to the relocation of a psychiatric department to a new building. Psychiatric Services. 2004 ; 55 (6). 717-719 (Pubitemid 38720868)
16. Karlin B. E., Zeiss R. A.. Environmental and therapeutic issues in psychiatric hospital design: Toward best practices. Psychiatric Services. 2006 ; 57: 1376-1378 (Pubitemid 44671645)
17. Kelner M. J.. Spaces and people. Canadian Architect. 1975 ; 20 (9). 34-40
18. Kidd P. S., Parshall M. B.. Getting the focus and the group: Enhancing analytical rigor in focus group research. Qualitative Health Research. 2000 ; 10: 293-308
19. Marshall C., Rossman G. B. Designing qualitative research. 2006 ). Designing qualitative research (4th ed.). Thousand Oaks, CA: Sage. Thousand Oaks, CA: Sage ; 2006 :
20. Mitchell G. J., Closson T., Coulis N., Flint F., Gray B.. Patient-focused care and human becoming thought: Connecting the right stuff. Nursing Science Quarterly. 2000 ; 13 (3). 216-224
21. O'Donnell A. B., Lutfey K. E., Marceau L. D., McKinlay J. B.. Using focus groups to improve the validity of cross-national survey research: A study of physician decision making. Qualitative Health Research. 2007 ; 17: 971-981 (Pubitemid 47307732)
22. PattonM. Q. (1999). Enhancing the quality and credibility of qualitative analysis. Health Services Research, 34(5) (Suppl. 5, Pt. 2), 1189-1208. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1089059/
23. Rapport F., Jerzembek G., Seagrove A., Hutchings H., Russell I., Cheung W. Y., Williams J. G.. Evaluating innovations in the delivery and organization of endoscopy services in England and Wales. Qualitative Health Research. 2010 ; 20: 922-930
24. ReisdorferJ. T. (1996). Building a patient-focused care unit. Nursing Management, 27(10), 38-42. Retrieved from http://journals.lww.com/ nursingmanagement/toc/1996/10000
25. Shumaker S. A., Pequegnat W. Advances in environment, behavior and design. Zube E. H. Moore G. T., ed. New York: Plenum Press ; 1989: 161-199.
26. Sim J.. Collecting and analyzing qualitative data: Issues raised by the focus group. Journal of Advanced Nursing. 1998 ; 28 (2). 345-352 (Pubitemid 128451674)
27. StahlerG. J.FrazerD.RappaportH. (1984). The evaluation of an environmental remodeling program on a psychiatric geriatric ward. Journal of Social Psychology, 123, 101-113. Retrieved from http://www.tandf.co.uk/journals/ titles/00224545.asp
28. Tyson G. A., Lambert G., Beattie L.. The impact of ward design on the behaviour, occupational satisfaction and well-being of psychiatric nurses. International Journal of Mental Health Nursing. 2002 ; 11: 94-102
29. UlrichR. S. (1991). Effects of interior design on wellness: Theory and recent scientific research. Journal of Healthcare Interior Design, 3, 97-109. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/10123973
30. Ulrich R. S., Zimring C., Barch X. Z., DuBose J., Seo H.-B., Choi Y.-S.,... Joseph A.. A review of the research literature on evidence-based healthcare design. Health Environments Research and Design Journal. 2008 ; 1: 61-125