Teaching communication with ethnic minority patients: Ten recommendations

Medical Teacher

Volumn 33, Issue 10, 2011, Pages 814-819

  Seeleman, Conny ^a   Selleger, Veronica ^b   Essink Bot, Marie Louise ^a   Bonke, Benno ^c  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

^b VU UNIVERSITY MEDICAL CENTER   (Netherlands)

^c ERASMUS MEDICAL CENTER   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; ATTITUDE TO HEALTH; CULTURAL ANTHROPOLOGY; CULTURAL COMPETENCE; CURRICULUM; DOCTOR PATIENT RELATION; FEMALE; HUMAN; INTERPERSONAL COMMUNICATION; LEARNING; MALE; MEDICAL EDUCATION; MEDICAL STUDENT; METHODOLOGY; MINORITY GROUP; NETHERLANDS; PATIENT CARE; PSYCHOLOGICAL ASPECT; QUALITATIVE RESEARCH; QUESTIONNAIRE; TEACHING;

COMMUNICATION; CULTURAL COMPETENCY; CULTURAL DIVERSITY; CURRICULUM; EDUCATION, MEDICAL, UNDERGRADUATE; FEMALE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; LEARNING; MALE; MINORITY GROUPS; NETHERLANDS; PATIENT-CENTERED CARE; PHYSICIAN-PATIENT RELATIONS; QUALITATIVE RESEARCH; QUESTIONNAIRES; STUDENTS, MEDICAL; TEACHING;

EID: 80053228090     PISSN: 0142159X     EISSN: 1466187X     Source Type: Journal    
DOI: 10.3109/0142159X.2011.600646     Document Type: Article

References (26)

1. AMC Patient Centred PLUS-group, Beune E, Hulsman R, Seeleman C, Zwieten van M. 2010. Ref Type: Personal Communication.
2. Betancourt JR. 2003. Cross-cultural medical education: Conceptual approaches and frameworks for evaluation. Acad Med 78(6):560-569. (Pubitemid 36712578)
3. Betancourt JR. 2006. Cultural competency: Providing quality care to diverse populations. Consult Pharm 21(12):988-995. (Pubitemid 44956804)
4. Beune EJ, Haafkens JA, Agyemang C, Schuster JS, Willems DL. 2008. How Ghanaian, African-Surinamese and Dutch patients perceive and manage antihypertensive drug treatment: A qualitative study. J Hypertens 26(4):648-656. (Pubitemid 351354910)
5. Campinha-Bacote J. 2002. The process of cultural competence in the delivery of healthcare services: A model of care. J Transcult Nurs 13(3):181-184.
6. Dogra N, Conning S, Gill P, Spencer J, Turner M. 2005. Teaching of cultural diversity in medical schools in the United Kingdom and Republic of Ireland: Cross sectional questionnaire survey. BMJ 330(7488):403-404. (Pubitemid 40288828)
7. Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, Duberstein PR. 2005. Measuring patient-centered communication in patient-physician consultations: Theoretical and practical issues. Soc Sci Med 61(7):1516-1528. (Pubitemid 40991275)
8. Fadiman A. 1998. The spirit catches you and you fall down: A Hmong child, her American doctors, and the collision of two cultures. New York: Farrar, Straus and Giroux.
9. Ferguson WJ, Candib LM. 2002. Culture, language, and the doctor-patient relationship. Fam Med 34(5):353-361. (Pubitemid 34507334)
10. Gozu A, Beach MC, Price EG, Gary TL, Robinson K, Palacio A, Smarth C, Jenckes M, Feuerstein C, Bass EB, et al. 2007. Self-administered instruments to measure cultural competence of health professionals: A systematic review. Teach Learn Med 19(2):180-190.
11. Hamilton J. 2009. Intercultural competence in medical education - essential to acquire, difficult to assess. Med Teach 31(9):862-865.
12. Harmsen H, Meeuwesen L, van WJ, Bernsen R, Bruijnzeels M. 2003. When cultures meet in general practice: Intercultural differences between GPs and parents of child patients. Patient Educ Couns 51(2):99-106. (Pubitemid 37311326)
13. Kleinman A, Eisenberg L, Good B. 1978. Culture, illness, and care: Clinical lessons from anthropologic and cross-cultural research. Ann Intern Med 88(2):251-258. (Pubitemid 8282164)
14. Kumas-Tan Z, Beagan B, Loppie C, MacLeod A, Frank B. 2007. Measures of cultural competence: Examining hidden assumptions. Acad Med 82(6):548-557. (Pubitemid 46828202)
15. Meeuwesen L, Harmsen JA, Bernsen RM, Bruijnzeels MA. 2006. Do Dutch doctors communicate differently with immigrant patients than with Dutch patients? Soc Sci Med 63(9):2407-2417. (Pubitemid 44374820)
16. Nicolaas H, Wobma E, Ooijevaar J. 2010. Demografie van (nietwesterse) allochtonen in Nederland [Demographics of (non-western) migrants in the Netherlands]. Bevolkingstrends 4e kwartaal:22-34.
17. Pope C, Ziebland S, Mays N. 2000. Qualitative research in health care. Analysing qualitative data. BMJ 320(7227):114-116.
18. Saha S, Beach MC, Cooper LA. 2008. Patient centeredness, cultural competence and healthcare quality. J Natl Med Assoc 100(11): 1275-1285.
19. Schouten BC, Meeuwesen L. 2006. Cultural differences in medical communication: A review of the literature. Patient Educ Couns 64(1-3):21-34. (Pubitemid 44772942)
20. Schouten BC, Meeuwesen L, Harmsen HA. 2009. GPs interactional styles in consultations with Dutch and ethnic minority patients. J Immigr Minor Health 11(6):468-475.
21. Seeleman C, Suurmond J, Stronks K. 2009. Cultural competence: A conceptual framework for teaching and learning. Med Educ 43(3):229-237.
22. Smith SG, Wolf MS, von WC. 2010. Socioeconomic status, statistical confidence, and patient-provider communication: An analysis of the Health Information National Trends Survey (HINTS 2007). J Health Commun 15(Suppl. 3):169-185.
23. Statistics Netherlands. 2011. Definition someone with a foreign background. Retrieved May 18, 2011. Available from: http://www.cbs. nl/en-GB/menu/methoden/begrippen/default.htm?Languageswitch= on&ConceptID=37
24. Stronks K, Kulu-Glasgow I, Agyemang C. 2009. The utility of country of birth for the classification of ethnic groups in health research: The Dutch experience. Ethn Health 14(3):255-269.
25. van Wieringen JC, Kijlstra MA, Schulpen TW. 2003. Medical education in the Netherlands: Little attention paid to the cultural diversity of patients. Ned Tijdschr Geneeskd 147(17):815-819. (Pubitemid 36527996)
26. Wachtler C, Troein M. 2003. A hidden curriculum: Mapping cultural competency in a medical programme. Med Educ 37(10):861-868. (Pubitemid 37204612)